I have Outlook Express 6 and I keep receiving the same email over and over.
When I start up it begins downloading and after about 15 seconds the modem
stops blinking and the CPU shoots to 100% usage and the ccapp.exe file is
seemingly the one using it. I don't know if this is a Norton problem or an
Outlook Express problem. After about 5 minutes the email server terminates
the connection possibly due to inactivity.

I've restarted and blocked the address on the sender's list but every time I
start up it starts downloading the message again. If I let it go it will
repeat over and over.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, do you have Web access to your e-mail? there is probably
one large message causing this. Or you can try this:

From: "Bruce Hagen"
Subject: Message Rule - Size To Delete Incoming
Date: Monday, December 25, 2006 1:34 PM

Create a Message Rule:

Where the message size is more than size
Delete it from Server
Click on Size and set it for 25KB.
Click: Apply Now.

Go back to the Inbox and click Send/Receive. This should get rid of the
message.

Remember to go back into Message Rules and either delete the rule, or
uncheck it so you can use it in the future.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Teo" wrote in message
...
I have Outlook Express 6 and I keep receiving the same email over and over.
When I start up it begins downloading and after about 15 seconds the modem
stops blinking and the CPU shoots to 100% usage and the ccapp.exe file is
seemingly the one using it. I don't know if this is a Norton problem or
an
Outlook Express problem. After about 5 minutes the email server
terminates
the connection possibly due to inactivity.

I've restarted and blocked the address on the sender's list but every time
I
start up it starts downloading the message again. If I let it go it will
repeat over and over.

Thanks for the speedy reply Bruce. I'll give them all a try.

Teo

"Bruce Hagen" wrote:

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, do you have Web access to your e-mail? there is probably
one large message causing this. Or you can try this:

From: "Bruce Hagen"
Subject: Message Rule - Size To Delete Incoming
Date: Monday, December 25, 2006 1:34 PM

Create a Message Rule:

Where the message size is more than size
Delete it from Server
Click on Size and set it for 25KB.
Click: Apply Now.

Go back to the Inbox and click Send/Receive. This should get rid of the
message.

Remember to go back into Message Rules and either delete the rule, or
uncheck it so you can use it in the future.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Teo" wrote in message
...
I have Outlook Express 6 and I keep receiving the same email over and over.
When I start up it begins downloading and after about 15 seconds the modem
stops blinking and the CPU shoots to 100% usage and the ccapp.exe file is
seemingly the one using it. I don't know if this is a Norton problem or
an
Outlook Express problem. After about 5 minutes the email server
terminates
the connection possibly due to inactivity.

I've restarted and blocked the address on the sender's list but every time
I
start up it starts downloading the message again. If I let it go it will
repeat over and over.

I just re-read your OP. You know the address of the sender? If none of the
other choices work, create a rule. Blocked Senders only moves the message to
the deleted Items folder, so it still has to be downloaded.

Message Rule:

Where the From line contains people
Delete it from server (Not Delete it).
Click on contains and add the address

Try now.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Teo" wrote in message
...
Thanks for the speedy reply Bruce. I'll give them all a try.

Teo

"Bruce Hagen" wrote:

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If still no joy, do you have Web access to your e-mail? there is probably
one large message causing this. Or you can try this:

From: "Bruce Hagen"
Subject: Message Rule - Size To Delete Incoming
Date: Monday, December 25, 2006 1:34 PM

Create a Message Rule:

Where the message size is more than size
Delete it from Server
Click on Size and set it for 25KB.
Click: Apply Now.

Go back to the Inbox and click Send/Receive. This should get rid of the
message.

Remember to go back into Message Rules and either delete the rule, or
uncheck it so you can use it in the future.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Teo" wrote in message
...
I have Outlook Express 6 and I keep receiving the same email over and
over.
When I start up it begins downloading and after about 15 seconds the
modem
stops blinking and the CPU shoots to 100% usage and the ccapp.exe file
is
seemingly the one using it. I don't know if this is a Norton problem
or
an
Outlook Express problem. After about 5 minutes the email server
terminates
the connection possibly due to inactivity.

I've restarted and blocked the address on the sender's list but every
time
I
start up it starts downloading the message again. If I let it go it
will
repeat over and over.