Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for the
moment that I observe ***all*** precautionary measures you've ever heard of
with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the same
one - no pattern I can discern) and OE will crash. If I restart, and avoid
checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my email
subfolders back into place.

Is this just something we have to live with?

"JoeSpareBedroom" wrote in message
...
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the moment that I observe ***all*** precautionary measures you've ever
heard of with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash. If I restart, and
avoid checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my email
subfolders back into place.

Is this just something we have to live with?


This can be caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"JoeSpareBedroom" wrote in message
...
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the moment that I observe ***all*** precautionary measures you've ever
heard of with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash. If I restart, and
avoid checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my
email subfolders back into place.

Is this just something we have to live with?


This can be caused by an anti-spam program or an anti-virus set to scan
email.


That's been shut off for the last two years. As I mentioned, all precautions
normally posted in response to this question have already been taken.

"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"JoeSpareBedroom" wrote in message
...
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the moment that I observe ***all*** precautionary measures you've ever
heard of with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash. If I restart, and
avoid checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my
email subfolders back into place.

Is this just something we have to live with?


This can be caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

What newsgroup on what newsserver?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


JoeSpareBedroom wrote:
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the
moment that I observe ***all*** precautionary measures you've ever heard
of
with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same
one - no pattern I can discern) and OE will crash. If I restart, and avoid
checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my email
subfolders back into place.

Is this just something we have to live with?

"PA Bear" wrote in message
...
What newsgroup on what newsserver?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Already done.


- Empty Deleted Items folder daily.

Already done.


- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm


Already done.


- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

Already done.


- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

Already done.

That's why this is so strange. All these things have been normal procedure
here for a couple of years.

To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash.

Repost: What newsgroup on what newsserver?
--
~PA Bear

JoeSpareBedroom wrote:
"PA Bear" wrote in message
...
What newsgroup on what newsserver?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Already done.

- Empty Deleted Items folder daily.

Already done.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

Already done.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

Already done.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.

Already done.

That's why this is so strange. All these things have been normal procedure
here for a couple of years.
paste
JoeSpareBedroom wrote:
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the
moment that I observe **all** precautionary measures you've ever heard
of
with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same
one - no pattern I can discern) and OE will crash. If I restart, and avoid
checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my email
subfolders back into place.

Is this just something we have to live with?

The past two times, it's been alt.autos.toyota and rec.boats. Newserver is
whatever is used by my ISP, Frontier.


"PA Bear" wrote in message
...
To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash.

Repost: What newsgroup on what newsserver?
--
~PA Bear

JoeSpareBedroom wrote:
"PA Bear" wrote in message
...
What newsgroup on what newsserver?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Already done.

- Empty Deleted Items folder daily.

Already done.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

Already done.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

Already done.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.

Already done.

That's why this is so strange. All these things have been normal
procedure
here for a couple of years.
paste
JoeSpareBedroom wrote:
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the
moment that I observe **all** precautionary measures you've ever heard
of
with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same
one - no pattern I can discern) and OE will crash. If I restart, and
avoid
checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my
email
subfolders back into place.

Is this just something we have to live with?

Then I'd say the problem is with the newsserver, not OE. Try another
newsserver which carries these two newsgroups.
--
~PA Bear

JoeSpareBedroom wrote:
The past two times, it's been alt.autos.toyota and rec.boats. Newserver is
whatever is used by my ISP, Frontier.


"PA Bear" wrote in message
...
To keep track of things, it helps immensely if you include all of
previous
message(s) in your replies to the newsgroup. Thank you.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same one - no pattern I can discern) and OE will crash.

Repost: What newsgroup on what newsserver?
--
~PA Bear

JoeSpareBedroom wrote:
"PA Bear" wrote in message
...
What newsgroup on what newsserver?

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

Already done.

- Empty Deleted Items folder daily.

Already done.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More
at http://www.insideoe.com/files/maintain.htm

Already done.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

Already done.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.

Already done.

That's why this is so strange. All these things have been normal
procedure
here for a couple of years.
paste
JoeSpareBedroom wrote:
Running OE 6, with Win XP Pro, SP2, all updates. Assume (correctly) for
the
moment that I observe **all** precautionary measures you've ever heard
of
with regard to keeping data safe in OE.

Symptom: Every couple of months, I'll click on one newsgroup (never the
same
one - no pattern I can discern) and OE will crash. If I restart, and
avoid
checking that newsgroup, it'll run fine. The only fix is to delete
folders.dbx, but of course, that results in my having to drag all my
email
subfolders back into place.

Is this just something we have to live with?