"Ron Head" schrieb im Newsbeitrag
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!

Since my computer suddenly (and mysteriously) rebooted yesterday, I've been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups just
fine, only e-mail seems to have a problem.)

Thanks!

"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



Did you just download MS updates, including Internet Explorer 7?

JoeSpareBedroom asked:
Did you just download MS updates, including Internet Explorer 7?

I haven't downloaded any MS updates in quite a while--certainly not since
2006.



"JoeSpareBedroom" wrote in message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried
rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to
wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to
fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



Did you just download MS updates, including Internet Explorer 7?

Don't always believe what your ISP says. Make sure you don't have any
antivirus software set to scan email. See www.oehelp.com/OETips.aspx#3 If
you did, try removing your mail account, closing and reopening OE, and then
adding it back again after disabling email scanning.

Otherwise, see if you can telnet to the pop3 server and it works okay. If
not, its the ISP or it could be a connection problem on your computer and
you need to check for spyware and winsock problems.

See here to telnet:
http://pages.prodigy.net/michael_san...pop3telnet.htm

steve

"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!

"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Frank Saunders asked: "What is the complete error message?"

This is it:

A time-out occurred while communicating with the server. Account:
'pop3.knology.net', Server: 'pop3.knology.net', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19



"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried
rebooting
(again, and on purpose!), checked with my ISP to make sure settings were
correct and that they had no server problems, but nothing seems to help.

When I hit the "Send/Receive" button to check for new mail, I eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to
wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to
fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

That error is usually caused by e-mail scanning. Did you disable it as Steve
suggested?

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ron Head" wrote in message
...
Frank Saunders asked: "What is the complete error message?"

This is it:

A time-out occurred while communicating with the server. Account:
'pop3.knology.net', Server: 'pop3.knology.net', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19



"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday, I've
been
unable to send or receive e-mail in Outlook Express. I've tried
rebooting
(again, and on purpose!), checked with my ISP to make sure settings
were
correct and that they had no server problems, but nothing seems to
help.

When I hit the "Send/Receive" button to check for new mail, I
eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to
wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the
outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do to
fix
whatever is wrong? (I can send and/or read new messages in newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Bruce asked: "That error is usually caused by e-mail scanning. Did you
disable it as Steve suggested?"

I THOUGHT I had, but when I checked, my Norton's was still (or again!)
scanning e-mail. After making CERTAIN that e-mail scanning was turned off,
I tried removing the e-mail account, closing and opening OE, and then adding
the account back again. I'm still unable to send or receive mail, and the
error message remains the same:

A time-out occurred while communicating with the server.
Account: 'pop3.knology.net', Server: 'pop3.knology.net',
Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC19


"Bruce Hagen" wrote in message
...
That error is usually caused by e-mail scanning. Did you disable it as
Steve
suggested?

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ron Head" wrote in message
...
Frank Saunders asked: "What is the complete error message?"

This is it:

A time-out occurred while communicating with the server. Account:
'pop3.knology.net', Server: 'pop3.knology.net', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19



"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday,
I've
been
unable to send or receive e-mail in Outlook Express. I've tried
rebooting
(again, and on purpose!), checked with my ISP to make sure settings
were
correct and that they had no server problems, but nothing seems to
help.

When I hit the "Send/Receive" button to check for new mail, I
eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like to
wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the
outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do
to
fix
whatever is wrong? (I can send and/or read new messages in
newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

I think you should remove Norton altogether. It terrorizes OE.

I use AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ron Head" wrote in message
...
Bruce asked: "That error is usually caused by e-mail scanning. Did you
disable it as Steve suggested?"

I THOUGHT I had, but when I checked, my Norton's was still (or again!)
scanning e-mail. After making CERTAIN that e-mail scanning was turned
off,
I tried removing the e-mail account, closing and opening OE, and then
adding
the account back again. I'm still unable to send or receive mail, and the
error message remains the same:

A time-out occurred while communicating with the server.
Account: 'pop3.knology.net', Server: 'pop3.knology.net',
Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC19


"Bruce Hagen" wrote in message
...
That error is usually caused by e-mail scanning. Did you disable it as
Steve
suggested?

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ron Head" wrote in message
...
Frank Saunders asked: "What is the complete error message?"

This is it:

A time-out occurred while communicating with the server. Account:
'pop3.knology.net', Server: 'pop3.knology.net', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19



"Frank Saunders, MS-MVP OE/WM" wrote in
message
...
"Ron Head" wrote in message
...
Since my computer suddenly (and mysteriously) rebooted yesterday,
I've
been
unable to send or receive e-mail in Outlook Express. I've tried
rebooting
(again, and on purpose!), checked with my ISP to make sure settings
were
correct and that they had no server problems, but nothing seems to
help.

When I hit the "Send/Receive" button to check for new mail, I
eventually
get
a message that says:

Your POP3 server has not responded in 60 seconds.Would you like
to
wait
another 60 seconds for the server to respond?

Account: pop3.knology.net
Server: pop3.knology.net

If I try to send new mail, I get the same message, but with the
outgoing
mailserver instead.i

The ISP assures me this is NOT a problem with their servers, but is
instead
a problem with the IE program on my computer. What do I need to do
to
fix
whatever is wrong? (I can send and/or read new messages in
newsgroups
just
fine, only e-mail seems to have a problem.)

Thanks!



What is the complete error message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.