It's not much of a fix though- the new driver is striped down- and no longer
offers the features of the Director program- all it will do is allow you to
run the scanner from within the MS Picture Viewer.

HP is a disgrace for not really fixing the Director program. My scanner may
be several years old but works perfectly- if it has proper software to run
on a system with IE7. Yes, yes, I know- it's old and no company has to
support old stuff- but it's a black mark against HP as far as I'm concerned.

Good thing scanners are now rather cheap- so I'll go buy a non HP scanner.

Joe

"Cari" wrote in message
...
Be aware that there is a problem with HPDirector and IE7.... HP have a fix
for it on their site:
http://h10025.www1.hp.com/ewfrf/wc/g...name=c00802504

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Joe" wrote in message
...
I'm responding to Gerry's message of Jan. 19 - where he replied to my
problem with my scanjet 4570c and IE 7. At that time I had to reinstall
my entire system after it progressively went south. Of course I didn't
reinstall IE 7.

I now have a new Dell with Vista. I just went to the link that Gerry
gives and I see that HP does offer a Vista "basic" driver but warns it
won't offer all the features. After the nightmare I went through due to
this problem I'm cautious about downloading this driver on my new Dell.
Perhaps I'd be better off buying a new scanner that is fully Vista
compatible. HP says here that it won't be offering a full Vista driver
for this scanjet. Sheesh! I'm not happy about this!

Has anyone here downloaded this Vista driver?

Joe


"Gerry Cornell" wrote in message
...
What Joe might have included:
http://h10025.www1.hp.com/ewfrf/wc/g...hpr_R1002_USEN

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Joe wrote:
Several weeks ago, I discovered that IE 7 was automatically
downloaded- so I installed it. Then I started having problems- I
couldn't run HP's Director program for printers, scanners and all in
one units. Because I'm always making changes to my computer, I didn't
connect the dots back to the IE 7 installation.

As I tried to fix Director, my computer became ever more unstable
until I had to reformat and reinstall everything, which made me
rather unhappy- especially not knowing what caused the problem.

So, I was happy to read in the Feb. issue of PC World that this is a
known problem- IE7 causes the Director program to fail. On page 47,
it does give an URL to a fix.

So, beware of this bug, unless you like formatting and reinstalling
everything!

Joe

You think HP are worse than anyone else?



"Joe" wrote in message
...
It's not much of a fix though- the new driver is striped down- and no
longer offers the features of the Director program- all it will do is
allow you to run the scanner from within the MS Picture Viewer.

HP is a disgrace for not really fixing the Director program. My scanner
may be several years old but works perfectly- if it has proper software to
run on a system with IE7. Yes, yes, I know- it's old and no company has to
support old stuff- but it's a black mark against HP as far as I'm
concerned.

Good thing scanners are now rather cheap- so I'll go buy a non HP scanner.

Joe

"Cari" wrote in message
...
Be aware that there is a problem with HPDirector and IE7.... HP have a
fix for it on their site:
http://h10025.www1.hp.com/ewfrf/wc/g...name=c00802504

--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Joe" wrote in message
...
I'm responding to Gerry's message of Jan. 19 - where he replied to my
problem with my scanjet 4570c and IE 7. At that time I had to reinstall
my entire system after it progressively went south. Of course I didn't
reinstall IE 7.

I now have a new Dell with Vista. I just went to the link that Gerry
gives and I see that HP does offer a Vista "basic" driver but warns it
won't offer all the features. After the nightmare I went through due to
this problem I'm cautious about downloading this driver on my new Dell.
Perhaps I'd be better off buying a new scanner that is fully Vista
compatible. HP says here that it won't be offering a full Vista driver
for this scanjet. Sheesh! I'm not happy about this!

Has anyone here downloaded this Vista driver?

Joe


"Gerry Cornell" wrote in message
...
What Joe might have included:
http://h10025.www1.hp.com/ewfrf/wc/g...hpr_R1002_USEN

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Joe wrote:
Several weeks ago, I discovered that IE 7 was automatically
downloaded- so I installed it. Then I started having problems- I
couldn't run HP's Director program for printers, scanners and all in
one units. Because I'm always making changes to my computer, I didn't
connect the dots back to the IE 7 installation.

As I tried to fix Director, my computer became ever more unstable
until I had to reformat and reinstall everything, which made me
rather unhappy- especially not knowing what caused the problem.

So, I was happy to read in the Feb. issue of PC World that this is a
known problem- IE7 causes the Director program to fail. On page 47,
it does give an URL to a fix.

So, beware of this bug, unless you like formatting and reinstalling
everything!

Joe

Well, Canon, Epson, Lexmark, Brother etc don't have a problem printing from
IE7.....
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"russell" wrote in message
...
You think HP are worse than anyone else?