My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply', the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

Bruce,

The only programs installed are Adaware Ad-Watch and Norton Security Suite.

I neglected to say that we had to replace a faulty hard drive, and this is
a 'clean' XP install, plus SP2 with all the latest updates.

On the previous drive and installation of XP, these settings in OE worked
fine in conjunction with the above programs.

Thanks.
Jean



"Bruce Hagen" wrote in message
...
Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

Then as I posted, Ad-Aware's Ad-Watch may well be the culprit. It is up to
you to find out if it is or not.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~


"Jean" wrote in message
...
Bruce,

The only programs installed are Adaware Ad-Watch and Norton Security
Suite.

I neglected to say that we had to replace a faulty hard drive, and this
is a 'clean' XP install, plus SP2 with all the latest updates.

On the previous drive and installation of XP, these settings in OE worked
fine in conjunction with the above programs.

Thanks.
Jean



"Bruce Hagen" wrote in message
...
Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

I have a similar problem: I used to be able to read emails in html but
suddenly I can't. I have to click the show emails in plain text in order to
read them. I haven't changed anything on my computer. I have an anti-virus
and a firewall, but it's the same one as I have always had. The problem
started when I switched identities. The one I switched to showed emails as
blank, with an hour-glass that never loaded. Then when I switched back to
the original identity, those emails were also blank. So I have to read them
in plain text which I don't like. Any suggestions? A.V.

"Bruce Hagen" wrote:

Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

"Angela Vanessa" escribió en el
mensaje ...
I have a similar problem: I used to be able to read emails in html but
suddenly I can't. I have to click the show emails in plain text in order
to
read them. I haven't changed anything on my computer. I have an
anti-virus
and a firewall, but it's the same one as I have always had. The problem
started when I switched identities. The one I switched to showed emails
as
blank, with an hour-glass that never loaded. Then when I switched back to
the original identity, those emails were also blank. So I have to read
them
in plain text which I don't like. Any suggestions? A.V.

"Bruce Hagen" wrote:

Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on
'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain
the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

OEtoolsoptionsRead tab, remove the checkmark from read all in plain
textapply/OK.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/

" mac" wrote in message
...

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

OEtoolsoptionsRead tab, remove the checkmark from read all in plain
textapply/OK.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


Steve,
These settings are already in place. Didn't OE used to be in the add/remove
programs list with a repair option? It doesn't appear there now.

Thanks.
Jean

Go to Tools | Options | Send and uncheck the option to reply to the messages
in the format they were sent. Then the replies should be all in plain text,
if plain text is your default settings under Tools | Options | Send | Mail

steve

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

Thanks, Steve, but he would like to read them in HTML as well as sending
them... OE Quotefix with only function in that format.

Thanks,
Jean


"Steve Cochran" wrote in message
...
Go to Tools | Options | Send and uncheck the option to reply to the
messages in the format they were sent. Then the replies should be all in
plain text, if plain text is your default settings under Tools | Options |
Send | Mail

steve

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean