Bruce,

The only programs installed are Adaware Ad-Watch and Norton Security Suite.

I neglected to say that we had to replace a faulty hard drive, and this is
a 'clean' XP install, plus SP2 with all the latest updates.

On the previous drive and installation of XP, these settings in OE worked
fine in conjunction with the above programs.

Thanks.
Jean



"Bruce Hagen" wrote in message
...
Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean

Then as I posted, Ad-Aware's Ad-Watch may well be the culprit. It is up to
you to find out if it is or not.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~


"Jean" wrote in message
...
Bruce,

The only programs installed are Adaware Ad-Watch and Norton Security
Suite.

I neglected to say that we had to replace a faulty hard drive, and this
is a 'clean' XP install, plus SP2 with all the latest updates.

On the previous drive and installation of XP, these settings in OE worked
fine in conjunction with the above programs.

Thanks.
Jean



"Bruce Hagen" wrote in message
...
Do you have any of the following programs?

Ad-Aware's Ad-Watch
Spybot Tea Timer
SpywareBlaster
SpySweeper
Norton
AntiVirus
McAfee VirusScan and/or Antispyware
Zone Alarm (Free or Professional)

Any of these can program's options/settings may be responsible for not
allowing the changes you made to stick.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jean" wrote in message
...
My brother is running a computer with XP HE SP2, fully updated.

In OE6, despite being set to receive and send mail in HTML format, the
messages are displayed in plain text; however, when clicking on 'reply',
the
messages then revert to HTML.

Re-setting via OE's options makes no difference - it will not retain the
setting, and pressing alt+shift+H, only works for the message which is
displayed at the time.

He had OE Quotefix installed, we uninstalled it to see if that was the
cause, but to no avail - it's just the same.

Is there a fix or tweak available, please?

Thank you,
Jean