I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox folder?
I can move it to any other folder but the Outbox folder is not available (OK
is disabled). If I try to move from any other folder to Outbox, it is also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.

How do you know the message in Sent Items wasn't actually sent?

How do I re-send a message?
http://www.insideoe.com/faqs/how.htm#resend

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- **Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Charlie''s Word VBA questions wrote:
I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox
folder?
I can move it to any other folder but the Outbox folder is not available
(OK
is disabled). If I try to move from any other folder to Outbox, it is
also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.

You can't move a message from a folder to the Outbox unless you use the Send
command.

If you see a message appear in Sent Items before it leaves the Outbox, It
could be a damaged Outbox, or Sent Items, but most likely e-mail scanning.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And do yourself a favor. Get rid of Norton and don't replace it with McAfee.
Both have a horrendous record of screwing up Outlook express.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox
folder?
I can move it to any other folder but the Outbox folder is not available
(OK
is disabled). If I try to move from any other folder to Outbox, it is
also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox
folder?
I can move it to any other folder but the Outbox folder is not available
(OK
is disabled). If I try to move from any other folder to Outbox, it is
also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a proxy
between OE and the mail server. When Norton has received the whole message
it lies to OE and says the message has been sent, so OE moves it to Sent
Items. By the time Norton is done scanning and tries to send the server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

I have always had Outgoing email scanning turned off in Norton. However, it
seems as though Norton still scans outgoing mail even though it is off. Is
that correct? Also, are you recommending that Incoming mail scanning be
turned off? Would turning both in and out off resolve the problem?
You also said that I might have to reset the server names in OE. OK, but how?
All of your responses are really helpful.

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox
folder?
I can move it to any other folder but the Outbox folder is not available
(OK
is disabled). If I try to move from any other folder to Outbox, it is
also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a proxy
between OE and the mail server. When Norton has received the whole message
it lies to OE and says the message has been sent, so OE moves it to Sent
Items. By the time Norton is done scanning and tries to send the server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Not to be a nuisance again, but -- just how can I turn off email scanning
with Norton? I have unchecked both incoming and outgoing scanning, but
Norton still thinks it owns me and the rest of the world. (I know you don't
recommend Norton but it came with the system, is already installed with
subscription paid, etc.)

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security 2006.
Is there any way to move an email from the Sent folder to the Outbox
folder?
I can move it to any other folder but the Outbox folder is not available
(OK
is disabled). If I try to move from any other folder to Outbox, it is
also
disabled.

When I send an email and there is any interruption, it is already moved to
the Sent folder and I can't "resend" it unless I "rebuild" the text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it is done.
Is there any way to prevent moving an email to Sent until sending is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a proxy
between OE and the mail server. When Norton has received the whole message
it lies to OE and says the message has been sent, so OE moves it to Sent
Items. By the time Norton is done scanning and tries to send the server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

How to enable or disable email scanning in Norton Anti-Virus
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT...01082921552806

And check your settings in OE at Tools, Accounts, Mail, Properties,
Servers. Make sure that the server names match what your ISP says they
should be.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Charlie''s Word VBA questions"
m wrote in message
news
Not to be a nuisance again, but -- just how can I turn off email
scanning
with Norton? I have unchecked both incoming and outgoing scanning,
but
Norton still thinks it owns me and the rest of the world. (I know you
don't
recommend Norton but it came with the system, is already installed
with
subscription paid, etc.)

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security
2006.
Is there any way to move an email from the Sent folder to the
Outbox
folder?
I can move it to any other folder but the Outbox folder is not
available
(OK
is disabled). If I try to move from any other folder to Outbox, it
is
also
disabled.

When I send an email and there is any interruption, it is already
moved to
the Sent folder and I can't "resend" it unless I "rebuild" the
text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it
is done.
Is there any way to prevent moving an email to Sent until sending
is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a
proxy
between OE and the mail server. When Norton has received the whole
message
it lies to OE and says the message has been sent, so OE moves it to
Sent
Items. By the time Norton is done scanning and tries to send the
server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides
no added
protection. After doing so it may be necessary to reset the server
names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough
that OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall
Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of
this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Yes, thanks. But, as I said, both incoming and outgoing scanning ARE
unchecked. However, the Norton dialog that it is scanning still pops up when
I send mail. I have read the Symantec document -- it has nothing new in it.

"Michael Santovec" wrote:

How to enable or disable email scanning in Norton Anti-Virus
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT...01082921552806

And check your settings in OE at Tools, Accounts, Mail, Properties,
Servers. Make sure that the server names match what your ISP says they
should be.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Charlie''s Word VBA questions"
m wrote in message
news
Not to be a nuisance again, but -- just how can I turn off email
scanning
with Norton? I have unchecked both incoming and outgoing scanning,
but
Norton still thinks it owns me and the rest of the world. (I know you
don't
recommend Norton but it came with the system, is already installed
with
subscription paid, etc.)

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security
2006.
Is there any way to move an email from the Sent folder to the
Outbox
folder?
I can move it to any other folder but the Outbox folder is not
available
(OK
is disabled). If I try to move from any other folder to Outbox, it
is
also
disabled.

When I send an email and there is any interruption, it is already
moved to
the Sent folder and I can't "resend" it unless I "rebuild" the
text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it
is done.
Is there any way to prevent moving an email to Sent until sending
is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a
proxy
between OE and the mail server. When Norton has received the whole
message
it lies to OE and says the message has been sent, so OE moves it to
Sent
Items. By the time Norton is done scanning and tries to send the
server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides
no added
protection. After doing so it may be necessary to reset the server
names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough
that OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall
Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of
this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

How to turn off e-mail scanning using Norton:
http://service1.symantec.com/SUPPORT...921552806?Open

This is a couple years old, so I don't know if it is still accurate. I can't
say from experience since I never used Norton.

I know what you have is bought and paid for, but since this (IMHO) program
is free, and better, you have nothing to lose by trying it.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

If you want to get rid of Norton, I does not completely disappear using
Add/Remove. Save this for the future if you don't wish to do it now.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Charlie''s Word VBA questions"
m wrote in message
...
Yes, thanks. But, as I said, both incoming and outgoing scanning ARE
unchecked. However, the Norton dialog that it is scanning still pops up
when
I send mail. I have read the Symantec document -- it has nothing new in
it.

"Michael Santovec" wrote:

How to enable or disable email scanning in Norton Anti-Virus
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT...01082921552806

And check your settings in OE at Tools, Accounts, Mail, Properties,
Servers. Make sure that the server names match what your ISP says they
should be.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Charlie''s Word VBA questions"
m wrote in message
news
Not to be a nuisance again, but -- just how can I turn off email
scanning
with Norton? I have unchecked both incoming and outgoing scanning,
but
Norton still thinks it owns me and the rest of the world. (I know you
don't
recommend Norton but it came with the system, is already installed
with
subscription paid, etc.)

"Frank Saunders, MS-MVP OE/WM" wrote:

"Charlie''s Word VBA questions"
m wrote in message
...
I am using Outlook Express 6 under XP with Norton Internet Security
2006.
Is there any way to move an email from the Sent folder to the
Outbox
folder?
I can move it to any other folder but the Outbox folder is not
available
(OK
is disabled). If I try to move from any other folder to Outbox, it
is
also
disabled.

When I send an email and there is any interruption, it is already
moved to
the Sent folder and I can't "resend" it unless I "rebuild" the
text,
attachments, etc as new.

Also, the email is moved to Sent when sending starts, not when it
is done.
Is there any way to prevent moving an email to Sent until sending
is done?

Any ideas and suggestions will be very much appreciated.


This is probably because Norton is set to scan email. Norton puts a
proxy
between OE and the mail server. When Norton has received the whole
message
it lies to OE and says the message has been sent, so OE moves it to
Sent
Items. By the time Norton is done scanning and tries to send the
server has
timed out, so the message never really goes. Does Norton tell you it
screwed up and the message wasn't sent? Of course not.

Turn off email scanning in Norton (or any anti-virus). It provides
no added
protection. After doing so it may be necessary to reset the server
names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough
that OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall
Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of
this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

"Charlie''s Word VBA questions"
m wrote in message
...
Yes, thanks. But, as I said, both incoming and outgoing scanning ARE
unchecked. However, the Norton dialog that it is scanning still pops up
when
I send mail. I have read the Symantec document -- it has nothing new in
it.


The only good thing to do with Norton is to totally uninstall it. After
using Symantec's tool to uninstall Norton see:
Symantec NAV, NIS, NSW Removal:
http://basconotw.mvps.org/SymRem.htm
http://basconotw.mvps.org/SymRem2.htm

Don't replace it with McAfee.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.