I Need some help with settings in a new computer.

I have received an email that contains a number of illustrations as
attachments in gif format that do not resolve when I open the mail.

I've cleared temporary internet files to no avail.

Have also looked in Tools/Options/Read and can't see any relevant settings.

XP Home SP2 fully patched.
OE6

Did you open the attachment as well as the mail?

Tools | Options | Security. Uncheck: " Do not allow
attachments.................".

Do you see a red X where the picture should be?
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I Need some help with settings in a new computer.

I have received an email that contains a number of illustrations as
attachments in gif format that do not resolve when I open the mail.

I've cleared temporary internet files to no avail.

Have also looked in Tools/Options/Read and can't see any relevant
settings.

XP Home SP2 fully patched.
OE6

Hi Bruce

Yes had unchecked that "Do not allow etc"

Its not a red X but a small logo consisting of a red square, a green circle
and a blue triangle with the name of the file next to it.

The email was sent from a Hotmail Account - am wondering if that is the
reason?When I double click on the file it opens in Picture Manager and the
image is not what I would have expected.

Thanks

Bill

"Bruce Hagen" wrote in message
...
Did you open the attachment as well as the mail?

Tools | Options | Security. Uncheck: " Do not allow
attachments.................".

Do you see a red X where the picture should be?
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I Need some help with settings in a new computer.

I have received an email that contains a number of illustrations as
attachments in gif format that do not resolve when I open the mail.

I've cleared temporary internet files to no avail.

Have also looked in Tools/Options/Read and can't see any relevant
settings.

XP Home SP2 fully patched.
OE6

QP
Its not a red X but a small logo consisting of a red square, a green circle
and a blue triangle with the name of the file next to it.
/QP

I have not had the pleasure of seeing this before. It may be /how/ it was
sent, but other than that, I have no idea.

Please keep checking back here. Someone else may well have an answer for
you.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
Hi Bruce

Yes had unchecked that "Do not allow etc"

Its not a red X but a small logo consisting of a red square, a green
circle
and a blue triangle with the name of the file next to it.

The email was sent from a Hotmail Account - am wondering if that is the
reason?When I double click on the file it opens in Picture Manager and the
image is not what I would have expected.

Thanks

Bill

"Bruce Hagen" wrote in message
...
Did you open the attachment as well as the mail?

Tools | Options | Security. Uncheck: " Do not allow
attachments.................".

Do you see a red X where the picture should be?
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I Need some help with settings in a new computer.

I have received an email that contains a number of illustrations as
attachments in gif format that do not resolve when I open the mail.

I've cleared temporary internet files to no avail.

Have also looked in Tools/Options/Read and can't see any relevant
settings.

XP Home SP2 fully patched.
OE6

Bruce

Your very own copy:



BTW what is "IB-CA"?

"Bruce Hagen" wrote in message
...
QP
Its not a red X but a small logo consisting of a red square, a green
circle
and a blue triangle with the name of the file next to it.
/QP

I have not had the pleasure of seeing this before. It may be /how/ it was
sent, but other than that, I have no idea.

Please keep checking back here. Someone else may well have an answer for
you.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Bill,

Tried to open it with a dozen programs. Checked the properties also. I
believe it was not sent in a way that is compatible with OE and any Windows
program I have. I only see what you did.

Can you get in touch with the sender and narrow it down?
--
Bruce Hagen
MS-MVP Outlook Express

~IB-CA~ = Imperial Beach, CA

"Bill" wrote in message
...
Bruce

Your very own copy:



BTW what is "IB-CA"?

"Bruce Hagen" wrote in message
...
QP
Its not a red X but a small logo consisting of a red square, a green
circle
and a blue triangle with the name of the file next to it.
/QP

I have not had the pleasure of seeing this before. It may be /how/ it was
sent, but other than that, I have no idea.

Please keep checking back here. Someone else may well have an answer for
you.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

That's an Active-X logo. It means that the HTML code needs to run an
Active-X program to display the image and it can't due to security
settings or other problems.

If you just want to see the images, then select Tools, Options, Read,
Read All messages in plain text. Then switch to another message and
back to the problem one. The images should appear as attachments.

Or you could try changing the security zone for OE to Internet and see
if that works.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bill" wrote in message
...
Bruce

Your very own copy:



BTW what is "IB-CA"?

"Bruce Hagen" wrote in message
...
QP
Its not a red X but a small logo consisting of a red square, a green
circle
and a blue triangle with the name of the file next to it.
/QP

I have not had the pleasure of seeing this before. It may be /how/ it
was
sent, but other than that, I have no idea.

Please keep checking back here. Someone else may well have an answer
for
you.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~