Using XPSP2 and IE7: I've been sending/receiving email OK for long time.
Today, I couldn't send; received a small window titled Log on
mail.bellsouth.net. Please enter user name and password for the following
server: mail.bellsouth.net. User name is correct and cursor is blinking in
password line. I've replaced password at least 10 times; no help. I've gone
to the mail.bellsouth.net server and replaced the password there at least 10
times; still no help. Antivirus email scan is turned off. I get error
message 0x800CCC92 which is invalid password. Can anyone help me on this?

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems *** If you hadn't made
any changes prior to the problem starting, this is the most probable
cause. It's a lot more common than most ISPs will admit. ***
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password with
Exchange server
http://support.microsoft.com/?kbid=236032


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"artnlsn" wrote in message
...
Using XPSP2 and IE7: I've been sending/receiving email OK for long
time. Today, I couldn't send; received a small window titled Log on
mail.bellsouth.net. Please enter user name and password for the
following server: mail.bellsouth.net. User name is correct and cursor
is blinking in password line. I've replaced password at least 10
times; no help. I've gone to the mail.bellsouth.net server and
replaced the password there at least 10 times; still no help.
Antivirus email scan is turned off. I get error message 0x800CCC92
which is invalid password. Can anyone help me on this?

My ISP reset the password and that cleared up the problem. Many thanks for
your help, Michael
"Michael Santovec" wrote in message
...
The Invalid password error message can mean that any of the following are
wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail address
, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs use
this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems *** If you hadn't made any
changes prior to the problem starting, this is the most probable cause.
It's a lot more common than most ISPs will admit. ***
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail service
(generally your ISP) for the correct values. If the values seem correct,
retype them and click APPLY. In the event that the account settings are
corrupted in the registry, it might be necessary to delete the mail
account, restart OE and then set up the account again. In some cases it
might be necessary to set up a new identity in OE and create the mail
account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password with
Exchange server
http://support.microsoft.com/?kbid=236032


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"artnlsn" wrote in message
...
Using XPSP2 and IE7: I've been sending/receiving email OK for long time.
Today, I couldn't send; received a small window titled Log on
mail.bellsouth.net. Please enter user name and password for the following
server: mail.bellsouth.net. User name is correct and cursor is blinking
in password line. I've replaced password at least 10 times; no help. I've
gone to the mail.bellsouth.net server and replaced the password there at
least 10 times; still no help. Antivirus email scan is turned off. I get
error message 0x800CCC92 which is invalid password. Can anyone help me on
this?

You are welcome

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"artnlsn" wrote in message
...
My ISP reset the password and that cleared up the problem. Many thanks
for your help, Michael
"Michael Santovec" wrote in message
...
The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems *** If you hadn't made
any changes prior to the problem starting, this is the most probable
cause. It's a lot more common than most ISPs will admit. ***
- Anti-Virus scanning e-mail or anti-spam program interfering with
the mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values
seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary
to delete the mail account, restart OE and then set up the account
again. In some cases it might be necessary to set up a new identity
in OE and create the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password
with Exchange server
http://support.microsoft.com/?kbid=236032


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"artnlsn" wrote in message
...
Using XPSP2 and IE7: I've been sending/receiving email OK for long
time. Today, I couldn't send; received a small window titled Log on
mail.bellsouth.net. Please enter user name and password for the
following server: mail.bellsouth.net. User name is correct and
cursor is blinking in password line. I've replaced password at least
10 times; no help. I've gone to the mail.bellsouth.net server and
replaced the password there at least 10 times; still no help.
Antivirus email scan is turned off. I get error message 0x800CCC92
which is invalid password. Can anyone help me on this?

"artnlsn" ëúá
...
Using XPSP2 and IE7: I've been sending/receiving email OK for long time.
Today, I couldn't send; received a small window titled Log on
mail.bellsouth.net. Please enter user name and password for the following
server: mail.bellsouth.net. User name is correct and cursor is blinking in
password line. I've replaced password at least 10 times; no help. I've
gone to the mail.bellsouth.net server and replaced the password there at
least 10 times; still no help. Antivirus email scan is turned off. I get
error message 0x800CCC92 which is invalid password. Can anyone help me on
this?