In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself (same
email address as my account's email address) copied (no matter CC or BCC)
failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after SMTP
server's accepting my email address in "RCPT TO". It was apparent that OE6
client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?

"boy" wrote in message
...
In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself (same
email address as my account's email address) copied (no matter CC or BCC)
failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after SMTP
server's accepting my email address in "RCPT TO". It was apparent that OE6
client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?



This is usually caused by an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Thanks Frank for the reply.

However, the problem was still there by changing the server name to IP.

Actually, the machine was a Windows 2003 Server running on a P4-3G 1GB
environment. Trendmicro ServerProtect was running. ServerProtect only ran,
as its product feature, for Real Time Scanning but there was no email virus
scanning. Only one user was using that machine at the test time. From Task
Manager, the CPU Usage was very low. There was also no paging file swapping
(actually commit charge is less than physical). So, the machine should not
be running very slow.

Just to compare, there was no problem in using ThunderBird to send email
message to myself (i.e. the same as the sender account). There was also no
problem to send by directly using Telnet to control the SMTP using RFC
commands. RCPT TO and DATA could all be responded. Actually, the error
window popped up almost instantly after pressing SEND. So, it could not be a
timeout issue. Right? The email server log showed that the RCPT TO "myself"
command had been responded but the smtp log file in OE6 showed no response
afterwards.


"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"boy" wrote in message
...
In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself
(same email address as my account's email address) copied (no matter CC
or BCC) failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after SMTP
server's accepting my email address in "RCPT TO". It was apparent that
OE6 client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?



This is usually caused by an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Your current Identity may have been damaged by the email scanning,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File Identities Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


boy wrote:
Thanks Frank for the reply.

However, the problem was still there by changing the server name to IP.

Actually, the machine was a Windows 2003 Server running on a P4-3G 1GB
environment. Trendmicro ServerProtect was running. ServerProtect only ran,
as its product feature, for Real Time Scanning but there was no email
virus
scanning. Only one user was using that machine at the test time. From Task
Manager, the CPU Usage was very low. There was also no paging file
swapping
(actually commit charge is less than physical). So, the machine should not
be running very slow.

Just to compare, there was no problem in using ThunderBird to send email
message to myself (i.e. the same as the sender account). There was also no
problem to send by directly using Telnet to control the SMTP using RFC
commands. RCPT TO and DATA could all be responded. Actually, the error
window popped up almost instantly after pressing SEND. So, it could not be
a
timeout issue. Right? The email server log showed that the RCPT TO
"myself"
command had been responded but the smtp log file in OE6 showed no response
afterwards.


"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"boy" wrote in message
...
In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself
(same email address as my account's email address) copied (no matter CC
or BCC) failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after SMTP
server's accepting my email address in "RCPT TO". It was apparent that
OE6 client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?



This is usually caused by an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Have tried to install SP1, SP2 RC and IE7. SAME PROBLEM.

Then, have tried to stop TrendMicro ServerProtect service. SAME PROBLEM.

Then, have tried to create a new user account on the 2003 server machine and
set up a new OE environment for that new account. SAME PROBLEM, even though
this email delivery is the first action.

Have tried to uninstall Spybot S&D. SAME PROBLEM.

Then, resume Trendmicro ServerProtect and Spybot S&D. THE SAME.

It was strange that the OE simply did not respond to RCPT TO command and
immediately ended up with timeout error.


"PA Bear" wrote in message
...
Your current Identity may have been damaged by the email scanning,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File Identities Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


boy wrote:
Thanks Frank for the reply.

However, the problem was still there by changing the server name to IP.

Actually, the machine was a Windows 2003 Server running on a P4-3G 1GB
environment. Trendmicro ServerProtect was running. ServerProtect only
ran,
as its product feature, for Real Time Scanning but there was no email
virus
scanning. Only one user was using that machine at the test time. From
Task
Manager, the CPU Usage was very low. There was also no paging file
swapping
(actually commit charge is less than physical). So, the machine should
not
be running very slow.

Just to compare, there was no problem in using ThunderBird to send email
message to myself (i.e. the same as the sender account). There was also
no
problem to send by directly using Telnet to control the SMTP using RFC
commands. RCPT TO and DATA could all be responded. Actually, the error
window popped up almost instantly after pressing SEND. So, it could not
be a
timeout issue. Right? The email server log showed that the RCPT TO
"myself"
command had been responded but the smtp log file in OE6 showed no
response
afterwards.


"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"boy" wrote in message
...
In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself
(same email address as my account's email address) copied (no matter CC
or BCC) failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after
SMTP
server's accepting my email address in "RCPT TO". It was apparent that
OE6 client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?



This is usually caused by an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server
names
in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that
OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files
are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Try turning off Trend Micro and then add an account and then see if it
works. Don't test an already existing account. Turn it off and then open
OE and add an account and see if that works.

steve

"boy" wrote in message
...
Have tried to install SP1, SP2 RC and IE7. SAME PROBLEM.

Then, have tried to stop TrendMicro ServerProtect service. SAME PROBLEM.

Then, have tried to create a new user account on the 2003 server machine
and set up a new OE environment for that new account. SAME PROBLEM, even
though this email delivery is the first action.

Have tried to uninstall Spybot S&D. SAME PROBLEM.

Then, resume Trendmicro ServerProtect and Spybot S&D. THE SAME.

It was strange that the OE simply did not respond to RCPT TO command and
immediately ended up with timeout error.


"PA Bear" wrote in message
...
Your current Identity may have been damaged by the email scanning,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File Identities Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3)
delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


boy wrote:
Thanks Frank for the reply.

However, the problem was still there by changing the server name to IP.

Actually, the machine was a Windows 2003 Server running on a P4-3G 1GB
environment. Trendmicro ServerProtect was running. ServerProtect only
ran,
as its product feature, for Real Time Scanning but there was no email
virus
scanning. Only one user was using that machine at the test time. From
Task
Manager, the CPU Usage was very low. There was also no paging file
swapping
(actually commit charge is less than physical). So, the machine should
not
be running very slow.

Just to compare, there was no problem in using ThunderBird to send email
message to myself (i.e. the same as the sender account). There was also
no
problem to send by directly using Telnet to control the SMTP using RFC
commands. RCPT TO and DATA could all be responded. Actually, the error
window popped up almost instantly after pressing SEND. So, it could not
be a
timeout issue. Right? The email server log showed that the RCPT TO
"myself"
command had been responded but the smtp log file in OE6 showed no
response
afterwards.


"Frank Saunders, MS-MVP OE/WM" wrote in message
...
"boy" wrote in message
...
In these few days, there was strange behaviour from OE 6.00.3790.0 on
Windows 2003 (with ServerProtect running). Mail messages with myself
(same email address as my account's email address) copied (no matter
CC
or BCC) failed to deliver.

--- QUOTE
Your server has unexpectedly terminated the connection. Possible
causes
for this include server problems, network problems, or a long period
of
inactivity. Subject 'MySubject'. Account : 'MyAccount', Server:
'smtp.myisp.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket

Error: 10053, Error Number: 0x800CCC0F.
--- QUOTE

It was noted that the SMTP negotiation was stopped at OE side after
SMTP
server's accepting my email address in "RCPT TO". It was apparent that
OE6 client did not react since then, thus causing delivery problem.

*** Thunderbird running at the same time could work.

What's wrong? Is it due to windows update, because the OS was recently
updated. Or, is the server infected?



This is usually caused by an anti-virus set to scan email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server
names
in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that
OE
times out. Since some of the received messages have large (often
virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files
are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including
email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff
doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.