Hi
I installed IE 7 and got into troubles.
One of the last ones is the fact that my Palm Pilot does not Hot Synch.
Going to Support.Microsoft KB or Q 315352 it tells me that the problem
relates to some incorrect registry setting or entry.
Note that I had no troubles till I installed IE 7.
In the instructions on Registry fix, it tell me to go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft|Windows\Curr entVersion\Explorer\User
Shell Folders and then to double click on Common Administrative Tools.

Well --- I got to the last point but I DO NOT HAVE the "Common
Administrative Tools" file in my XP.

I am running Windows XP Pro 2002 with Service pack 2.

Any suggestion on where to go to get a direction to fix this.

Thanks

Don

Did you read this note in that article?

"Note This registry key exists only if you upgrade your computer from
Windows 98 Second Edition to Windows XP or from Windows Millennium
Edition to Windows XP."

If you bought a PC with XP installed, or did a clean install of XP
rather than an upgrade, then that key doesn't apply to you.

The article also mentions that
"This behavior may also be caused by Norton AntiVirus".
Are you running Norton?

You would be better helped posting in a newsgroup of Windows XP.

news://msnews.microsoft.com/microsof...dowsxp.general
news://msnews.microsoft.com/microsof...security_admin


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Don S." wrote in message
...
Hi
I installed IE 7 and got into troubles.
One of the last ones is the fact that my Palm Pilot does not Hot
Synch.
Going to Support.Microsoft KB or Q 315352 it tells me that the problem
relates to some incorrect registry setting or entry.
Note that I had no troubles till I installed IE 7.
In the instructions on Registry fix, it tell me to go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft|Windows\Curr entVersion\Explorer\User
Shell Folders and then to double click on Common Administrative Tools.

Well --- I got to the last point but I DO NOT HAVE the "Common
Administrative Tools" file in my XP.

I am running Windows XP Pro 2002 with Service pack 2.

Any suggestion on where to go to get a direction to fix this.

Thanks

Don