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#1
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My OE6 has an unnamed empty folder just above the Inbox folder. It has the
same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
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#2
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Well, that's a new one. Did you try to delete it in the message store?
You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... My OE6 has an unnamed empty folder just above the Inbox folder. It has the same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
#3
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Thanks, Bruce. Your suggestion has solved my problem. It was impossible to
delete the folder in the message store because there was no DBX file associated with it. How does an OE identity become damaged? Can it have anything to do with ScanDBX? ScanDBX claims it is Norton AntiVirus's fault. Kind regards, Avner "Bruce Hagen" wrote: Well, that's a new one. Did you try to delete it in the message store? You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... My OE6 has an unnamed empty folder just above the Inbox folder. It has the same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
#4
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You're welcome and glad you got it fixed.
An identity can become damaged for many reasons. The Main identity is most prone due to some extra registry entries. As soon as I set up a computer I create a new identity right off the bat. Norton could very well be the cause. It has a history of screwing up OE in many ways. If I were you, I would get rid of it and don't replace it with McAfee. That's a close second in incompatibility with OE. I suggest AVG Free: http://free.grisoft.com/doc/2/lng/us/tpl/v5 or: http://www.grisoft.com/doc/40/lng/ww When prompted, choose Custom Installation and *uncheck* e-mail scanning when you see the option. Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... Thanks, Bruce. Your suggestion has solved my problem. It was impossible to delete the folder in the message store because there was no DBX file associated with it. How does an OE identity become damaged? Can it have anything to do with ScanDBX? ScanDBX claims it is Norton AntiVirus's fault. Kind regards, Avner "Bruce Hagen" wrote: Well, that's a new one. Did you try to delete it in the message store? You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... My OE6 has an unnamed empty folder just above the Inbox folder. It has the same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
#5
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Thanks, Bruce. Unfortunately, there's a major problem with AVG Free: when it
detects a threat (virus, worm, Trojan or spyware), it gives you only 30 seconds to do soemthing about it, and then lets the threat take its malicious action, whereas NAV disables the threat and freezes your system until you decide what you want to do with it. Kind regards, Avner "Bruce Hagen" wrote: You're welcome and glad you got it fixed. An identity can become damaged for many reasons. The Main identity is most prone due to some extra registry entries. As soon as I set up a computer I create a new identity right off the bat. Norton could very well be the cause. It has a history of screwing up OE in many ways. If I were you, I would get rid of it and don't replace it with McAfee. That's a close second in incompatibility with OE. I suggest AVG Free: http://free.grisoft.com/doc/2/lng/us/tpl/v5 or: http://www.grisoft.com/doc/40/lng/ww When prompted, choose Custom Installation and *uncheck* e-mail scanning when you see the option. Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... Thanks, Bruce. Your suggestion has solved my problem. It was impossible to delete the folder in the message store because there was no DBX file associated with it. How does an OE identity become damaged? Can it have anything to do with ScanDBX? ScanDBX claims it is Norton AntiVirus's fault. Kind regards, Avner "Bruce Hagen" wrote: Well, that's a new one. Did you try to delete it in the message store? You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... My OE6 has an unnamed empty folder just above the Inbox folder. It has the same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
#6
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I've been using AVG free for a few years. Twice I encountered a Trojan and
AVG removed it without my doing anything. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... Thanks, Bruce. Unfortunately, there's a major problem with AVG Free: when it detects a threat (virus, worm, Trojan or spyware), it gives you only 30 seconds to do soemthing about it, and then lets the threat take its malicious action, whereas NAV disables the threat and freezes your system until you decide what you want to do with it. Kind regards, Avner "Bruce Hagen" wrote: You're welcome and glad you got it fixed. An identity can become damaged for many reasons. The Main identity is most prone due to some extra registry entries. As soon as I set up a computer I create a new identity right off the bat. Norton could very well be the cause. It has a history of screwing up OE in many ways. If I were you, I would get rid of it and don't replace it with McAfee. That's a close second in incompatibility with OE. I suggest AVG Free: http://free.grisoft.com/doc/2/lng/us/tpl/v5 or: http://www.grisoft.com/doc/40/lng/ww When prompted, choose Custom Installation and *uncheck* e-mail scanning when you see the option. Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... Thanks, Bruce. Your suggestion has solved my problem. It was impossible to delete the folder in the message store because there was no DBX file associated with it. How does an OE identity become damaged? Can it have anything to do with ScanDBX? ScanDBX claims it is Norton AntiVirus's fault. Kind regards, Avner "Bruce Hagen" wrote: Well, that's a new one. Did you try to delete it in the message store? You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "groucho" wrote in message ... My OE6 has an unnamed empty folder just above the Inbox folder. It has the same icon as the Inbox folder, but cannot be deleted, moved or renamed. Does anyone know of the cause of this problem and have a fix for it? Thanks. |
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