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repair OE when IE 7 is installed



 
 
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  #1  
Old February 19th 07, 04:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
David Sherman
external usenet poster
 
Posts: 26
Default repair OE when IE 7 is installed

Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default...1201211201 20

thanks
  #2  
Old February 19th 07, 05:39 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default repair OE when IE 7 is installed

You have to remove IE7 first, and then:

How to Reinstall or Repair IE6 and OE6:
http://support.microsoft.com/?kbid=318378
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"David Sherman" wrote in message
...
Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default...1201211201 20

thanks


  #3  
Old February 20th 07, 03:51 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default repair OE when IE 7 is installed

What makes you think OE needs to be repaired?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

David Sherman wrote:
Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default.aspx?kbid=318378

thanks

  #4  
Old February 20th 07, 03:01 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
David Sherman
external usenet poster
 
Posts: 26
Default repair OE when IE 7 is installed

Lets count the reasons:
1. user can't print from OE. HP 520 prints frpm all other
applications.
2. There is no script error when user tries to print. It doesn't
print.
3. Since IE and OE worked together, any problems with IE may cause a
problem with OE. User installed IE7 and couldn't connect to the
internet. He called Microsoft and talked to them for 2 1/2 hours with
no resolution to the problem. I removed IE7 and then he got connected.
4. Later he decided to use Windows restore feature to fix another
problem, So how he is back to IE6.
5. Since Windows update was turned on and then he got IE 7 again.
7. Now with IE 7 on the machine, he can browse the internet but we
can't get the menu bar to work even after downloading IE7menufix.zip.
8. He even ran SFC /scannow on his windows XP home machine.

The only other solution is to do a Windows repair.


what other solutions are there?

thanks

On Mon, 19 Feb 2007 21:51:43 -0500, "PA Bear"
wrote:

What makes you think OE needs to be repaired?


  #5  
Old February 22nd 07, 07:16 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default repair OE when IE 7 is installed

1. First thing to do is contact HP for an update to make the HP 520
compatible with IE7. Do this before proceeding below. For more
information, see the first 3 results he
http://msmvps.com/blogs/spywaresucks...rector+ie7&p=1

2. Now, it sounds like this user has a horked install of IE7. I suggest
reading the following link...

http://www.ie-vista.com/known_issues.html#pre-install

....and then uninstalling and reinstalling IE7 per Sandi's tips, and using
http://www.microsoft.com/windows/ie/default.mspx as the installation source,
not Automatic/Windows Update.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


David Sherman wrote:
Lets count the reasons:
1. user can't print from OE. HP 520 prints frpm all other
applications.
2. There is no script error when user tries to print. It doesn't
print.
3. Since IE and OE worked together, any problems with IE may cause a
problem with OE. User installed IE7 and couldn't connect to the
internet. He called Microsoft and talked to them for 2 1/2 hours with
no resolution to the problem. I removed IE7 and then he got connected.
4. Later he decided to use Windows restore feature to fix another
problem, So how he is back to IE6.
5. Since Windows update was turned on and then he got IE 7 again.
7. Now with IE 7 on the machine, he can browse the internet but we
can't get the menu bar to work even after downloading IE7menufix.zip.
8. He even ran SFC /scannow on his windows XP home machine.

The only other solution is to do a Windows repair.


what other solutions are there?

thanks

On Mon, 19 Feb 2007 21:51:43 -0500, "PA Bear"
wrote:

What makes you think OE needs to be repaired?


  #6  
Old February 20th 07, 02:16 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default repair OE when IE 7 is installed

Most of the OE issues are due to message store corruption and not to faulty
installs. OE spits out a generic error message saying it needs to be
reinstalled, but that's almost never true.

steve

"David Sherman" wrote in message
...
Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default...1201211201 20

thanks


  #7  
Old February 20th 07, 04:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
David Sherman
external usenet poster
 
Posts: 26
Default repair OE when IE 7 is installed

So then why can't the user print from OE?


On Tue, 20 Feb 2007 08:16:30 -0500, "Steve Cochran"
wrote:

Most of the OE issues are due to message store corruption and not to faulty
installs. OE spits out a generic error message saying it needs to be
reinstalled, but that's almost never true.

steve

"David Sherman" wrote in message
.. .
Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default...1201211201 20

thanks


  #8  
Old February 20th 07, 05:51 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default repair OE when IE 7 is installed

Okay, you gave no reason for your desire to repair it.

I would agree in this case its not a message store issue.

I would go back and uninstall IE7 and then see if the printing is fixed.
And verify first that one can print from IE (if you stick with 7 or go back
to 6) prior to printing from OE. Because if you can't print from IE, then
its not an OE issue and reinstalling OE won't fix it, as its printing is
dictated by IE.

steve

"David Sherman" wrote in message
...
So then why can't the user print from OE?


On Tue, 20 Feb 2007 08:16:30 -0500, "Steve Cochran"
wrote:

Most of the OE issues are due to message store corruption and not to
faulty
installs. OE spits out a generic error message saying it needs to be
reinstalled, but that's almost never true.

steve

"David Sherman" wrote in message
. ..
Does anyone how to repair only OE when IE 7 is installed?

This doesn' t help.
http://support.microsoft.com/default...1201211201 20

thanks



  #9  
Old February 20th 07, 09:00 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
bobef
external usenet poster
 
Posts: 1
Default repair OE when IE 7 is installed


The best tool in this case is OE-Mail Recovery - 'Outlook express
repair' (http://www.oemailrecovery.com/outloo...ss-repair.html)
software.


--
bobef
------------------------------------------------------------------------
bobef's Profile: http://www.officehelp.in/member.php?userid=6204
View this thread: http://www.officehelp.in/showthread.php?t=1355641

Posted from - http://www.officehelp.in

  #10  
Old February 20th 07, 10:17 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default repair OE when IE 7 is installed

And that will fix the printing problems how?

steve

"bobef" wrote in message
...

The best tool in this case is OE-Mail Recovery - 'Outlook express
repair' (http://www.oemailrecovery.com/outloo...ss-repair.html)
software.


--
bobef
------------------------------------------------------------------------
bobef's Profile: http://www.officehelp.in/member.php?userid=6204
View this thread: http://www.officehelp.in/showthread.php?t=1355641

Posted from - http://www.officehelp.in


 




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