I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages, when
there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried logging
off, restarting the PC and sending myself 2 test e-mails, leaving them unread
in the inbox, then opening Outlook again to delete them, but this same
message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using Win.
XP Home with SP2.

Move all the messages you wish to save from the Inbox to a local folder you
create and then delete the Inbox.dbx file. Reboot and see if it is fixed.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"MS Products User" wrote in
message ...
I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages,
when
there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried logging
off, restarting the PC and sending myself 2 test e-mails, leaving them
unread
in the inbox, then opening Outlook again to delete them, but this same
message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using
Win.
XP Home with SP2.

Meant to include this. Do this first:

While in the Inbox: View | Current View. Make sure Group Messages By
Conversation is not checked and Show All Messages is.

Compact your folders.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Close and reopen OE.

If still no joy, delete the Inbox as previously mentioned.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"MS Products User" wrote in
message ...
I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages,
when
there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried logging
off, restarting the PC and sending myself 2 test e-mails, leaving them
unread
in the inbox, then opening Outlook again to delete them, but this same
message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using
Win.
XP Home with SP2.

Compliments of Kelly:

Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count
http://www.microsoft.com/windowsxp/p.../powertoys.asp

Disable Unread Mail on the Welcome Screen (Line 100)
http://www.kellys-korner-xp.com/xp_tweaks.htm

To remove an account or to change the count manually:

StartRunRegeditnavigate to this key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail\[Your
E-Mail Address]. In the right pane modify: Message Count, Change it to 0.

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail. In
the right pane modify: MessageExpiryDays Change it to 0.

Overview of Mail Notification Display on WinXP Welcome Screen
http://support.microsoft.com/kb/304148
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

MS Products User wrote:
I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages,
when there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried logging
off, restarting the PC and sending myself 2 test e-mails, leaving them
unread in the inbox, then opening Outlook again to delete them, but this
same message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using
Win.
XP Home with SP2.

Deleting the Inbox.dbx worked Bruce. Thanks...

"Bruce Hagen" wrote:

Move all the messages you wish to save from the Inbox to a local folder you
create and then delete the Inbox.dbx file. Reboot and see if it is fixed.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"MS Products User" wrote in
message ...
I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages,
when
there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried logging
off, restarting the PC and sending myself 2 test e-mails, leaving them
unread
in the inbox, then opening Outlook again to delete them, but this same
message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using
Win.
XP Home with SP2.

You're welcome.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"MS Products User" wrote in
message ...
Deleting the Inbox.dbx worked Bruce. Thanks...

"Bruce Hagen" wrote:

Move all the messages you wish to save from the Inbox to a local folder
you
create and then delete the Inbox.dbx file. Reboot and see if it is fixed.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"MS Products User" wrote in
message ...
I have my screen saver set to display the welcome screen and just
started
getting the following message under my username: 2 unread mail
messages,
when
there are no unread messages in my inbox at all?

This message for some reason never was there before and I've tried
logging
off, restarting the PC and sending myself 2 test e-mails, leaving them
unread
in the inbox, then opening Outlook again to delete them, but this same
message still appears on the welcome screen.

What to do? I've got all the most recent Microsoft updates and am using
Win.
XP Home with SP2.