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#1
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I have my screen saver set to display the welcome screen and just started
getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
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#2
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Move all the messages you wish to save from the Inbox to a local folder you
create and then delete the Inbox.dbx file. Reboot and see if it is fixed. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the Inbox.dbx and delete it. A new, empty one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MS Products User" wrote in message ... I have my screen saver set to display the welcome screen and just started getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
#3
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Meant to include this. Do this first:
While in the Inbox: View | Current View. Make sure Group Messages By Conversation is not checked and Show All Messages is. Compact your folders. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Close and reopen OE. If still no joy, delete the Inbox as previously mentioned. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MS Products User" wrote in message ... I have my screen saver set to display the welcome screen and just started getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
#4
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Compliments of Kelly:
Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count http://www.microsoft.com/windowsxp/p.../powertoys.asp Disable Unread Mail on the Welcome Screen (Line 100) http://www.kellys-korner-xp.com/xp_tweaks.htm To remove an account or to change the count manually: StartRunRegeditnavigate to this key: HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail\[Your E-Mail Address]. In the right pane modify: Message Count, Change it to 0. HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\UnreadMail. In the right pane modify: MessageExpiryDays Change it to 0. Overview of Mail Notification Display on WinXP Welcome Screen http://support.microsoft.com/kb/304148 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) MS Products User wrote: I have my screen saver set to display the welcome screen and just started getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
#5
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Deleting the Inbox.dbx worked Bruce. Thanks...
"Bruce Hagen" wrote: Move all the messages you wish to save from the Inbox to a local folder you create and then delete the Inbox.dbx file. Reboot and see if it is fixed. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the Inbox.dbx and delete it. A new, empty one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MS Products User" wrote in message ... I have my screen saver set to display the welcome screen and just started getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
#6
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You're welcome.
-- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MS Products User" wrote in message ... Deleting the Inbox.dbx worked Bruce. Thanks... "Bruce Hagen" wrote: Move all the messages you wish to save from the Inbox to a local folder you create and then delete the Inbox.dbx file. Reboot and see if it is fixed. Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the Inbox.dbx and delete it. A new, empty one will be created automatically when you open OE. Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MS Products User" wrote in message ... I have my screen saver set to display the welcome screen and just started getting the following message under my username: 2 unread mail messages, when there are no unread messages in my inbox at all? This message for some reason never was there before and I've tried logging off, restarting the PC and sending myself 2 test e-mails, leaving them unread in the inbox, then opening Outlook again to delete them, but this same message still appears on the welcome screen. What to do? I've got all the most recent Microsoft updates and am using Win. XP Home with SP2. |
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