That turns it off, but it still shows up in the taskbar by the clock with an
x through it. To get it to stop starting up when windows starts up you have
to uncheck the box under selective start up in msconfig. But all on it's
own, if you do something that restores any default settings, or in this case
run a compacting from the outlook desktop, it comes back on. I wonder if it
was uninstalled at add/remove windows components if it would go away. I
haven't tried that just in case it does something else that might get screwed
up.

"Steve Cochran" wrote:

There's a way to get that to turn off. I think if you open Messenger and go
the options you can tell it not to start and also in OE under Tools |
Options you have to uncheck it.

steve

"JB" wrote in message
...
We did the following:

1. deleted all temp files through my computer......%temp%
2. used the clean up function of internet explorer to delete cookies, temp
files. including off-line, history, cleared forms and passwords.
3. used disc clean-up to get rid of any other stuff.
4. used the search files and folders..........*.tmp.......and deleted what
was still remaining.
5. She had several sub folders in her inbox which she moved out to their
own
folders (I didn't know about these!)
6. compacted all the mailboxes in outlook.
7. finally did a defrag.

Things seem to be working Ok for now, so if the problem returns I look
into
things further.

One thing that bugged me, when compacting the mailboxes the msnmsg icon
returned and was activated in the start-up, I had unchecked it in
msconfig.
Why does this keep coming back? It's easy to turn off, but it's like the
cousin that never goes home.

Thanks for all the help,

JB


"Steve Cochran" wrote:

I would make a backup and then she needs to do a File | Folder | Compact
all. Then clear the Temporary Internet Files in IE and then run a defrag
on
the hard drive.

See if that improves the performance.

Also check www.oehelp.com/OETips.aspx#2 and 3

steve

"JB" wrote in message
...
Is there a limit to the size of mailboxes in Outlook Express 6? My
wife
currently has over 28,000 messages stored in a variety of user
mailboxes,
not
teh default mailboxes, and is now getting an error message when she
tries
to
reply to an email "there was an error opening this message, there is
not
enough memory"

Her total mailboxes contain about 1 gb, running windows xp pro sp2,
with
512mb of memory.

She is also having trouble viewing email messages, when she scrolls the
message dissapears, or turns into lines on the page with no text, as if
the
program is lagging.

JB