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PLEASE HELP ME, I AM JUST USING THIS PARTICULAR SPOT TO OBTAIN HELP. Three
days ago, 3,300 of my emails were lost, just disappeared and I am devastated as they contain info dating back to 2002. Is there any way of retrieving them or can you direct me to someone who can help. Many thanks I desperately need some help. Tel. 416-233-7145 Toronto, Canada "JarheadRon" wrote in message ... I'm having a problem sending out email. I can receive it fine. Anything that goes to my outbox just hangs up until it times out with a SMTP server didn't respond in the allotted time message. I checked with my provider and they say since I can make it work from their website it has to be on my computer. They suggested I unload and reload Internet Explorer. I did that and it worked for about 2 weeks. Since it's stopped again I've tried to reload to no avail. Any ideas would be greatly appreciated. |
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Do you find a bunch of BAK files in your Recycle Bin?
See http://aumha.net/viewtopic.php?p=135065#135065; also see the Notes section of the following KB article for an explanation of sorts: All e-mail items may be missing when you start Outlook Express 6 Service Pack 1 [NB: Despite what the KB article might imply, you do NOT need to install KB918766!] http://support.microsoft.com/kb/918069 To restore a BAK file in the Recycle Bin to your store folder: 1. Tools Options Maintenance Store folder will reveal the location of your current Identity's store (http://www.insideoe.com/files/store.htm#storemain). Write it down. [In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are marked as hidden by default. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders via Start Control Panel Folder Options View.] 2a. Close OE. 2b. In Windows Explorer, navigate to your store Click on the DBX file associated with the missing, or empty, folder (e.g., Inbox.dbx) and Move (drag) it to your desktop for safety's sake. 3. Minimize the store folder. 4. Open OE: - If the folder in question is missing, create a new folder with the same name as the one you want to restore (e.g., if the file to restore is Saved.bak, name the new folder Saved). Open the new folder (important!) and then close OE. - If the folder is still there (e.g., Saved.dbx) but just empty, continue to Step 5. 5a. Close OE. 5b. Open the Recycle Bin and right-click on the BAK file you want to restore (e.g, Saved.bak) and select Restore. Now re-open your store folder and rename the file, replacing the BAK extension with DBX (e.g., rename Saved.bak to Saved.dbx). 6. Close Windows Explorer, open OE and you should find your messages have been restored to the folder in question. 7. Assuming all is well, you may now delete the DBX file that you moved to the desktop in Step 2 above. If, however, the folder is still empty, run this recovery tool of MVP Steve Cochran's on the DBX file that you moved to the desktop in Step 2 above: DBXpress http://www.oehelp.com/DBXpress/Default.aspx Also see http://www.oehelp.com/OETips.aspx (#2 and #4) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Avoiding Such Corruption in Futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) A A wrote: PLEASE HELP ME, I AM JUST USING THIS PARTICULAR SPOT TO OBTAIN HELP. Three days ago, 3,300 of my emails were lost, just disappeared and I am devastated as they contain info dating back to 2002. Is there any way of retrieving them or can you direct me to someone who can help. Many thanks I desperately need some help. |
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