My Outlook Express 6 emails have been going blank after Outlook has been
running a few hours. I click on different inbox messages and they are all
blank. I close Outlook and restart it and everything is back to normal. No
error message is given by Outlook.

Has anyone encountered this and been able to solve it? I have 2 Outlook
accounts and automatic Windows XP Home updates.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx

If still no joy:

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"puzzledinmn" wrote in message
...
My Outlook Express 6 emails have been going blank after Outlook has been
running a few hours. I click on different inbox messages and they are all
blank. I close Outlook and restart it and everything is back to normal.
No
error message is given by Outlook.

Has anyone encountered this and been able to solve it? I have 2 Outlook
accounts and automatic Windows XP Home updates.

Hello,

Try clearing your Internet temporary files.

Outlook Express message appears blank and has an ATT000XX.txt or an
ATT000XX.htm attachment
http://support.microsoft.com/kb/312351

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
"puzzledinmn" wrote in message
...
My Outlook Express 6 emails have been going blank after Outlook has been
running a few hours. I click on different inbox messages and they are all
blank. I close Outlook and restart it and everything is back to normal.
No
error message is given by Outlook.

Has anyone encountered this and been able to solve it? I have 2 Outlook
accounts and automatic Windows XP Home updates.

"SingaporeWebDesign" wrote:

Hello,

Try clearing your Internet temporary files.

Outlook Express message appears blank and has an ATT000XX.txt or an
ATT000XX.htm attachment
http://support.microsoft.com/kb/312351

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting

Holy smoke!! I had over 1GB in "temporary" Internet files! OE and IE7 both
seem to work great now that I deleted them. After going to IE7 the only
changes were upgrading to Norton IS 2006 and playing music a lot on the site
Wolfgang's Vault. I will be more diligent hitting the delete button. The
quick back up for OE was slick too. Thanks to Singaporewebdesign and Bruce!

I upgraded my system to 640MB of RAM from 256 and this problem is back in
spades. It occurs faster(30 min. or so) now and seems to occur most often
after I switch accounts. I am getting hangs on the first IE7 tab too. I am
giving my computer the three fingered salute quite often to kill OE6 and IE7
and then restart them. A friend said he had to switch to Firefox and
Thunderbird to use his computer. I tested the new RAM with Dell Bios
Diagnostics and MemTest.

"puzzledinmn" wrote in message
...
I upgraded my system to 640MB of RAM from 256 and this problem is back in
spades. It occurs faster(30 min. or so) now and seems to occur most often
after I switch accounts. I am getting hangs on the first IE7 tab too. I
am
giving my computer the three fingered salute quite often to kill OE6 and
IE7
and then restart them. A friend said he had to switch to Firefox and
Thunderbird to use his computer. I tested the new RAM with Dell Bios
Diagnostics and MemTest.

Set your Temporary Internet Files to 50 MB and empty them again.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

Outlook Express hung this morning, immediately following an identity switch.
All I could do was switch between message headings (the messages were blank).
I had to kill it using the task manager. Only one minimized IE7 window(no
tabs) was also running. Reducing the temporary internet files to 50MB hasn't
helped. None of my other programs has hung.

Did you disable your anti-virus from scanning e-mail as Bruce suggested?
The e-mail scanning by anti-virus programs can cause all sorts of havoc,
much of it random. In particular, there have been a number of reports
of Norton causing OE too hang intermittently on an identity switch.

Also, if you are running any anti-spam software on your PC disable that.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"puzzledinmn" wrote in message
...
Outlook Express hung this morning, immediately following an identity
switch.
All I could do was switch between message headings (the messages were
blank).
I had to kill it using the task manager. Only one minimized IE7
window(no
tabs) was also running. Reducing the temporary internet files to 50MB
hasn't
helped. None of my other programs has hung.

Even though the diagnostics didn't catch anything, the RAM may still be
defective or marginal.

I would try swapping the RAM cards and also try cutting back the amount
of RAM. If either of those improves the situation, that would point to
the RAM as the issue.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"puzzledinmn" wrote in message
...
I upgraded my system to 640MB of RAM from 256 and this problem is back
in
spades. It occurs faster(30 min. or so) now and seems to occur most
often
after I switch accounts. I am getting hangs on the first IE7 tab too.
I am
giving my computer the three fingered salute quite often to kill OE6
and IE7
and then restart them. A friend said he had to switch to Firefox and
Thunderbird to use his computer. I tested the new RAM with Dell Bios
Diagnostics and MemTest.

"puzzledinmn" wrote in message
...
I upgraded my system to 640MB of RAM from 256 and this problem is back in
spades. It occurs faster(30 min. or so) now and seems to occur most often
after I switch accounts. I am getting hangs on the first IE7 tab too. I
am
giving my computer the three fingered salute quite often to kill OE6 and
IE7
and then restart them. A friend said he had to switch to Firefox and
Thunderbird to use his computer. I tested the new RAM with Dell Bios
Diagnostics and MemTest.