This is for my in-laws, so the description of the problem is second hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink wireless
router is connected to the modem. A desktop is wired to the router, and
a wireless laptop is also used. This was all set up about 10 weeks ago.
Both pcs use XPHome and OE. Both OEs are set to leave messages on the
SBCglobalnet server so they can download all messages from either pc.
They have not yet deleted any messages from the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only happening on
the laptop, I have to check with them), OE says downloading 1, 2, 3, etc.
messages of 300 (or more). The older messages are not actually
downloaded, only the new ones.

Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.

For second hand info, you posted better than most. There are a few things
that may be involved here.

If both computers are using the same e-mail address, on both machines:

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of
messages on the server.

Very important. On one machine only, check to Delete messages after X days
to assure the server does not get clogged up.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

McAfee and Norton both cause havoc with Outlook Express. I would get rid of
it completely and get AVG *Free*.
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

And also very important is the condition of the folders, especially the
Inbox.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Boris wrote in message
...
This is for my in-laws, so the description of the problem is second hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink wireless
router is connected to the modem. A desktop is wired to the router, and
a wireless laptop is also used. This was all set up about 10 weeks ago.
Both pcs use XPHome and OE. Both OEs are set to leave messages on the
SBCglobalnet server so they can download all messages from either pc.
They have not yet deleted any messages from the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only happening on
the laptop, I have to check with them), OE says downloading 1, 2, 3, etc.
messages of 300 (or more). The older messages are not actually
downloaded, only the new ones.

Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.

"Bruce Hagen" wrote in
:

Thanks for the reply. I've nested my comments, below. (Sorry about the
top posting here.)

For second hand info, you posted better than most. There are a few
things that may be involved here.

If both computers are using the same e-mail address, on both machines:
Yes, same email address.

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy
of messages on the server.
Current condition on both machines.

Very important. On one machine only, check to Delete messages after X
days to assure the server does not get clogged up.
OK. Why on one machine? And any preference? Both are used equally as
much.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving, and causes a multitude of problems such as time-outs,
account setting changes and has even been responsible for lose of
messages. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
Turn off email scanning on both outbound and inbound? Will do. I
understand. The A/V will proctect them should they download a virus laden
email.

McAfee and Norton both cause havoc with Outlook Express. I would get
rid of it completely and get AVG *Free*.
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail
scanning when you see the option.
I assume you mean on any A/V application I choose to use.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

And also very important is the condition of the folders, especially
the Inbox.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move your mail to them.
You mean create my own folders within OE, or outside of OE?

Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.
That's my general practice, but I think the in-laws may be huge.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
My general practice, too, but will advise in-laws.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
Have used to migrate OE.

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
Will check it out.

I will probably go over to their house tomorrow and apply your
suggestions. I'll report back.

Thanks again.

Top posting is fine with me. Replies inline.

Boris wrote in message
. ..
"Bruce Hagen" wrote in
:

Thanks for the reply. I've nested my comments, below. (Sorry about the
top posting here.)

For second hand info, you posted better than most. There are a few
things that may be involved here.

If both computers are using the same e-mail address, on both machines:
Yes, same email address.

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy
of messages on the server.
Current condition on both machines.

Very important. On one machine only, check to Delete messages after X
days to assure the server does not get clogged up.
OK. Why on one machine? And any preference? Both are used equally as
much.


It may not make a difference in your case, but it is only needed on one
machine. Your mail server only has to / wants to be told once.


Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving, and causes a multitude of problems such as time-outs,
account setting changes and has even been responsible for lose of
messages. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
Turn off email scanning on both outbound and inbound? Will do. I
understand. The A/V will proctect them should they download a virus laden
email.


Yes. Incoming and outgoing. This was a program originally devised by
Symantec to boost sales by making the user feel more secure.

Turning off e-mail scanning is safe. See:

Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/...ion.mspx#EOAAC

And this is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email Scanning?

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.



McAfee and Norton both cause havoc with Outlook Express. I would get
rid of it completely and get AVG *Free*.
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail
scanning when you see the option.
I assume you mean on any A/V application I choose to use.


Yes. E-mail scanning is moot for any program. For some programs, just
unchecking it in the Security Center isn't enough. Remenants of it remain
and it sometimes becomes checked again by itself. BTW, I have used AVG Free
for quite some time and have never had a problem. Avast, also free, and
NOD32, not free also work well with OE, but I don't have any first hand
knowledge of those programs.




Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

And also very important is the condition of the folders, especially
the Inbox.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move your mail to them.
You mean create my own folders within OE, or outside of OE?

Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.
That's my general practice, but I think the in-laws may be huge.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
My general practice, too, but will advise in-laws.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
Have used to migrate OE.

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
Will check it out.

I will probably go over to their house tomorrow and apply your
suggestions. I'll report back.

Thanks again.



Good luck, Boris. I am pretty confident that one or more of the things I
have listed will correct the problem. Don't forget cleaning out the default
folders and compacting.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bruce Hagen" wrote in
:

Top posting is fine with me. Replies inline.

Boris wrote in message
. ..
"Bruce Hagen" wrote in
:

Thanks for the reply. I've nested my comments, below. (Sorry about
the top posting here.)

For second hand info, you posted better than most. There are a few
things that may be involved here.

If both computers are using the same e-mail address, on both
machines:
Yes, same email address.

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a
copy of messages on the server.
Current condition on both machines.

Very important. On one machine only, check to Delete messages after
X days to assure the server does not get clogged up.
OK. Why on one machine? And any preference? Both are used equally
as much.


It may not make a difference in your case, but it is only needed on
one machine. Your mail server only has to / wants to be told once.


Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending
and receiving, and causes a multitude of problems such as time-outs,
account setting changes and has even been responsible for lose of
messages. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
Turn off email scanning on both outbound and inbound? Will do. I
understand. The A/V will proctect them should they download a virus
laden email.


Yes. Incoming and outgoing. This was a program originally devised by
Symantec to boost sales by making the user feel more secure.

Turning off e-mail scanning is safe. See:

Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/...ecorruption.ms
px#EOAAC

And this is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions.



McAfee and Norton both cause havoc with Outlook Express. I would get
rid of it completely and get AVG *Free*.
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail
scanning when you see the option.
I assume you mean on any A/V application I choose to use.


Yes. E-mail scanning is moot for any program. For some programs, just
unchecking it in the Security Center isn't enough. Remenants of it
remain and it sometimes becomes checked again by itself. BTW, I have
used AVG Free for quite some time and have never had a problem. Avast,
also free, and NOD32, not free also work well with OE, but I don't
have any first hand knowledge of those programs.




Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

And also very important is the condition of the folders, especially
the Inbox.

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them.
You mean create my own folders within OE, or outside of OE?

Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.
That's my general practice, but I think the in-laws may be huge.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
My general practice, too, but will advise in-laws.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
Have used to migrate OE.

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
Will check it out.

I will probably go over to their house tomorrow and apply your
suggestions. I'll report back.

Thanks again.



Good luck, Boris. I am pretty confident that one or more of the things
I have listed will correct the problem. Don't forget cleaning out the
default folders and compacting.

Before going over to my in-laws to look at their problem, I logged into
(from my home) their sbc webmail and saw there were 3,218 messages in
their inbox. Wheh!!! It had never been emptied since I set up their new
laptop/wireless network on December 28,2006. I had left instructions on
how to delete their webmail every so often, but...

I called them and told them what I saw, and walked them through deleting
them all. We changed the page view to the max, that is 200 messages per
page, and went through 200 deletions at a time.

Once that was done, I started making the other suggestions we've written
about, and offered to come over and implement them, but I could tell this
first revelation (3,218 messages) was baffling to them, so I backed off
and said we'd do some more housekeeping another day (maybe the weekend).

Because they are so considerate of others, they hate to tell me when they
have pc problems because they know I'll take the time to fix them, and
they hate to ask for help. I've been over there at least 15 times since
the new year, either for pc help or for family get togethers, and they
never mentioned this problem. I only heard about it because my son was
visiting and they told him, who in turn told me.

It's one step at a time, but that's fine.

Thanks again.

Boris wrote in message
. ..
"Bruce Hagen" wrote in
:

Top posting is fine with me. Replies inline.

Boris wrote in message
. ..
"Bruce Hagen" wrote in
:

Thanks for the reply. I've nested my comments, below. (Sorry about
the top posting here.)

For second hand info, you posted better than most. There are a few
things that may be involved here.

If both computers are using the same e-mail address, on both
machines:
Yes, same email address.

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a
copy of messages on the server.
Current condition on both machines.

Very important. On one machine only, check to Delete messages after
X days to assure the server does not get clogged up.
OK. Why on one machine? And any preference? Both are used equally
as much.


It may not make a difference in your case, but it is only needed on
one machine. Your mail server only has to / wants to be told once.


Turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending
and receiving, and causes a multitude of problems such as time-outs,
account setting changes and has even been responsible for lose of
messages. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3
Turn off email scanning on both outbound and inbound? Will do. I
understand. The A/V will proctect them should they download a virus
laden email.


Yes. Incoming and outgoing. This was a program originally devised by
Symantec to boost sales by making the user feel more secure.

Turning off e-mail scanning is safe. See:

Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/...ecorruption.ms
px#EOAAC

And this is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions.



McAfee and Norton both cause havoc with Outlook Express. I would get
rid of it completely and get AVG *Free*.
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail
scanning when you see the option.
I assume you mean on any A/V application I choose to use.


Yes. E-mail scanning is moot for any program. For some programs, just
unchecking it in the Security Center isn't enough. Remenants of it
remain and it sometimes becomes checked again by itself. BTW, I have
used AVG Free for quite some time and have never had a problem. Avast,
also free, and NOD32, not free also work well with OE, but I don't
have any first hand knowledge of those programs.




Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

And also very important is the condition of the folders, especially
the Inbox.

Do not archive mail in default OE folders. They will eventually
become corrupt. Create your own user defined folders for storing
mail and move your mail to them.
You mean create my own folders within OE, or outside of OE?

Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.
That's my general practice, but I think the in-laws may be huge.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.
My general practice, too, but will advise in-laws.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online
in the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
Have used to migrate OE.

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
Will check it out.

I will probably go over to their house tomorrow and apply your
suggestions. I'll report back.

Thanks again.



Good luck, Boris. I am pretty confident that one or more of the things
I have listed will correct the problem. Don't forget cleaning out the
default folders and compacting.

Before going over to my in-laws to look at their problem, I logged into
(from my home) their sbc webmail and saw there were 3,218 messages in
their inbox. Wheh!!! It had never been emptied since I set up their new
laptop/wireless network on December 28,2006. I had left instructions on
how to delete their webmail every so often, but...

I called them and told them what I saw, and walked them through deleting
them all. We changed the page view to the max, that is 200 messages per
page, and went through 200 deletions at a time.

Once that was done, I started making the other suggestions we've written
about, and offered to come over and implement them, but I could tell this
first revelation (3,218 messages) was baffling to them, so I backed off
and said we'd do some more housekeeping another day (maybe the weekend).

Because they are so considerate of others, they hate to tell me when they
have pc problems because they know I'll take the time to fix them, and
they hate to ask for help. I've been over there at least 15 times since
the new year, either for pc help or for family get togethers, and they
never mentioned this problem. I only heard about it because my son was
visiting and they told him, who in turn told me.

It's one step at a time, but that's fine.

Thanks again.



You're welcome. If Leave a copy on the server is checked, then Delete after
X days must be checked, or the server will get clogged up and stop
downloading.

I have people close by that have constant problems. I urge them to call when
they have /one/ problem and not wait until it escalates to many problems.

Hope you get it worked out.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Boris wrote in message
...
This is for my in-laws, so the description of the problem is second hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink wireless
router is connected to the modem. A desktop is wired to the router, and
a wireless laptop is also used. This was all set up about 10 weeks ago.
Both pcs use XPHome and OE. Both OEs are set to leave messages on the
SBCglobalnet server so they can download all messages from either pc.
They have not yet deleted any messages from the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only happening on
the laptop, I have to check with them), OE says downloading 1, 2, 3, etc.
messages of 300 (or more). The older messages are not actually
downloaded, only the new ones.


Make sure that you are not dealing with a news account.
The symptom that you are describing is normally only seen
when downloading messages from a news server
and that could be changed by _unchecking_

Get 300 headers at a time

(in Options, Read tab; keystrokes: Alt-T,O,Ctrl-Tab,G)

You can also avoid that symptom by using any Synchronize command
since they ignore the Get option and download however many headers
and bodies (if appropriate) as are available.



Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.


HTH

Robert Aldwinckle
---

"Robert Aldwinckle" wrote in
:

Boris wrote in message
...
This is for my in-laws, so the description of the problem is second
hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink
wireless router is connected to the modem. A desktop is wired to the
router, and a wireless laptop is also used. This was all set up
about 10 weeks ago. Both pcs use XPHome and OE. Both OEs are set to
leave messages on the SBCglobalnet server so they can download all
messages from either pc. They have not yet deleted any messages from
the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only
happening on the laptop, I have to check with them), OE says
downloading 1, 2, 3, etc. messages of 300 (or more). The older
messages are not actually downloaded, only the new ones.


Make sure that you are not dealing with a news account.
The symptom that you are describing is normally only seen
when downloading messages from a news server
and that could be changed by _unchecking_

Get 300 headers at a time

(in Options, Read tab; keystrokes: Alt-T,O,Ctrl-Tab,G)

You can also avoid that symptom by using any Synchronize command
since they ignore the Get option and download however many headers
and bodies (if appropriate) as are available.



Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.


HTH

Robert Aldwinckle
---



Hi, Robert,

Nope, no OE news account configured, but, yes, 'downloading 300
messages' does sound like the 'get new headers' is the command sending
the message.

Thanks for the reply.

Boris wrote in message
. ..
"Robert Aldwinckle" wrote in
:

Boris wrote in message
...
This is for my in-laws, so the description of the problem is second
hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink
wireless router is connected to the modem. A desktop is wired to the
router, and a wireless laptop is also used. This was all set up
about 10 weeks ago. Both pcs use XPHome and OE. Both OEs are set to
leave messages on the SBCglobalnet server so they can download all
messages from either pc. They have not yet deleted any messages from
the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only
happening on the laptop, I have to check with them), OE says
downloading 1, 2, 3, etc. messages of 300 (or more). The older
messages are not actually downloaded, only the new ones.


Make sure that you are not dealing with a news account.
The symptom that you are describing is normally only seen
when downloading messages from a news server
and that could be changed by _unchecking_

Get 300 headers at a time

(in Options, Read tab; keystrokes: Alt-T,O,Ctrl-Tab,G)

You can also avoid that symptom by using any Synchronize command
since they ignore the Get option and download however many headers
and bodies (if appropriate) as are available.



Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.


HTH

Robert Aldwinckle
---



Hi, Robert,

Nope, no OE news account configured, but, yes, 'downloading 300
messages' does sound like the 'get new headers' is the command sending
the message.

Thanks for the reply.

Get XXX (300) headers at a time is only for newsgroups, and OE only
*mirrors* what is on the news server. Even if you were subscribed, news
messages would not be on the WebMail Inbox.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Boris wrote in message
...
This is for my in-laws, so the description of the problem is second hand.

They use SBCYahoo DSL and an SBC provided DSL modem. A Dlink wireless
router is connected to the modem. A desktop is wired to the router, and
a wireless laptop is also used. This was all set up about 10 weeks ago.
Both pcs use XPHome and OE. Both OEs are set to leave messages on the
SBCglobalnet server so they can download all messages from either pc.
They have not yet deleted any messages from the server.

Here's the problem:

Whenever they collect email on the laptop (I think it's only happening on
the laptop, I have to check with them), OE says downloading 1, 2, 3, etc.
messages of 300 (or more). The older messages are not actually
downloaded, only the new ones.

Could this be a corrupt .dbx file in OE on the laptop?

Is this peculiar to SBCYahoo DSL?

They also have their McAfee set to check outgoing email for viruses.
Could this be the problem. I'm grasping at straws at this point.

Thanks.