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OE wont open



 
 
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  #1  
Old March 15th 07, 11:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

"Have had virus trouble. Removed viruses and upgraded WinME to Win2000. Still
can't open OE5 - get error message "msimn.exe has generated errors and will
be closed by Windows. You will need to restart the program." Re-installed Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but with
this second Win 2000 none of my software or data is available to it!!!
andy
Ads
  #2  
Old March 16th 07, 03:10 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kuay Tim
external usenet poster
 
Posts: 491
Default OE wont open

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the error
are files being read-only in the message store or a damaged OE identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors and will
be closed by Windows. You will need to restart the program." Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but with
this second Win 2000 none of my software or data is available to it!!!
andy


  #3  
Old March 17th 07, 06:41 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error message
comes up quicker.
It has set up a default identity key on re-boot but with same result ie no OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the error
are files being read-only in the message store or a damaged OE identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors and will
be closed by Windows. You will need to restart the program." Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but with
this second Win 2000 none of my software or data is available to it!!!
andy



  #4  
Old March 17th 07, 08:57 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kuay Tim
external usenet poster
 
Posts: 491
Default OE wont open

Hi Andy,

The problem may be carried over with upgrading. You should, however, give
serious consideration to doing this before too long. Microsoft has done much
work to improve OE 6.

Here are two more KB articles that might help to resolve the situation. The
first involves damage to the master indexing file in the message store. The
reinstall article addresses damaged install issues. A possibly damaged
install can be addressed before doing the upgrade.

Damaged Folders.dbx file in the message store folder
http://support.microsoft.com/kb/233264/en-us
Also, see the articles in the More Information section.

Reinstall
http://support.microsoft.com/kb/263837/en-us

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error message
comes up quicker.
It has set up a default identity key on re-boot but with same result ie no
OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the
error
are files being read-only in the message store or a damaged OE identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors and
will
be closed by Windows. You will need to restart the program." Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but
with
this second Win 2000 none of my software or data is available to it!!!
andy





  #5  
Old March 17th 07, 09:01 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default OE wont open

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

OE won't even start
http://www.insideoe.com/problems/errors.htm#crash


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"andytj" wrote in message
...
Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error
message
comes up quicker.
It has set up a default identity key on re-boot but with same result
ie no OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the
error
are files being read-only in the message store or a damaged OE
identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be
Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to
Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors
and will
be closed by Windows. You will need to restart the program."
Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine,
but with
this second Win 2000 none of my software or data is available to
it!!!
andy





  #6  
Old March 17th 07, 09:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

Hi Mike,
The "program error" window says an error log is being created, but does not
say where it is filing it - do you know where it might be. This is Win 2000
and alt/D does'nt do anything.
andy

"Michael Santovec" wrote:

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

OE won't even start
http://www.insideoe.com/problems/errors.htm#crash


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"andytj" wrote in message
...
Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error
message
comes up quicker.
It has set up a default identity key on re-boot but with same result
ie no OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the
error
are files being read-only in the message store or a damaged OE
identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be
Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to
Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors
and will
be closed by Windows. You will need to restart the program."
Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine,
but with
this second Win 2000 none of my software or data is available to
it!!!
andy






  #7  
Old March 17th 07, 10:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

Hi Tim,
deleted folder - no change.
started re-install - got as far as "start windows in safe mode" to rename
files like msoe.dll - F8 button does nothing (previously used F2 to go into
BIOS and that worked fine).
Is there another way of starting in safe mode like a dos command?
Am I in a mess?
Is there a way of downloading OE6 and installing it over existing OE5, but
without this PC being connected to the web? ie6setup.exe is only a web
connection.
andy

"Kuay Tim" wrote:

Hi Andy,

The problem may be carried over with upgrading. You should, however, give
serious consideration to doing this before too long. Microsoft has done much
work to improve OE 6.

Here are two more KB articles that might help to resolve the situation. The
first involves damage to the master indexing file in the message store. The
reinstall article addresses damaged install issues. A possibly damaged
install can be addressed before doing the upgrade.

Damaged Folders.dbx file in the message store folder
http://support.microsoft.com/kb/233264/en-us
Also, see the articles in the More Information section.

Reinstall
http://support.microsoft.com/kb/263837/en-us

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error message
comes up quicker.
It has set up a default identity key on re-boot but with same result ie no
OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the
error
are files being read-only in the message store or a damaged OE identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors and
will
be closed by Windows. You will need to restart the program." Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but
with
this second Win 2000 none of my software or data is available to it!!!
andy






  #8  
Old March 17th 07, 10:56 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

Forgot to say that the "core windows components" directdb.dll and
inetcomm.dll could'nt be found anywhere!!! - Significant?
andy

"andytj" wrote:

Hi Tim,
deleted folder - no change.
started re-install - got as far as "start windows in safe mode" to rename
files like msoe.dll - F8 button does nothing (previously used F2 to go into
BIOS and that worked fine).
Is there another way of starting in safe mode like a dos command?
Am I in a mess?
Is there a way of downloading OE6 and installing it over existing OE5, but
without this PC being connected to the web? ie6setup.exe is only a web
connection.
andy

"Kuay Tim" wrote:

Hi Andy,

The problem may be carried over with upgrading. You should, however, give
serious consideration to doing this before too long. Microsoft has done much
work to improve OE 6.

Here are two more KB articles that might help to resolve the situation. The
first involves damage to the master indexing file in the message store. The
reinstall article addresses damaged install issues. A possibly damaged
install can be addressed before doing the upgrade.

Damaged Folders.dbx file in the message store folder
http://support.microsoft.com/kb/233264/en-us
Also, see the articles in the More Information section.

Reinstall
http://support.microsoft.com/kb/263837/en-us

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
Thanks for the advice Tim.
I've checked *.dbx files - all OK
Ive deleted two identities as directed -no change other than error message
comes up quicker.
It has set up a default identity key on re-boot but with same result ie no
OE.
Any other thoughts? Would upgrading to OE6 do anything?
andy

"Kuay Tim" wrote:

Hi Andy,

This issue is covered in the Microsoft KB. The leading causes for the
error
are files being read-only in the message store or a damaged OE identity.

See this article for more information.
OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by
Windows

http://support.microsoft.com/default...b;en-us;258034


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
"Have had virus trouble. Removed viruses and upgraded WinME to Win2000.
Still
can't open OE5 - get error message "msimn.exe has generated errors and
will
be closed by Windows. You will need to restart the program." Re-installed
Win
2000 "repair and upgrade" option but no change!
Any suggestions?
I installed a second Windows 2000 clean and it opens OE5 just fine, but
with
this second Win 2000 none of my software or data is available to it!!!
andy






  #9  
Old March 18th 07, 01:51 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kuay Tim
external usenet poster
 
Posts: 491
Default OE wont open

Hi Andy,

I don't know what to suggest at this point. Hopefully someone will step in
here, or you could try a group for the operating system.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
Hi Tim,
deleted folder - no change.
started re-install - got as far as "start windows in safe mode" to rename
files like msoe.dll - F8 button does nothing (previously used F2 to go into
BIOS and that worked fine).
Is there another way of starting in safe mode like a dos command?
Am I in a mess?
Is there a way of downloading OE6 and installing it over existing OE5, but
without this PC being connected to the web? ie6setup.exe is only a web
connection.
andy



  #10  
Old March 18th 07, 08:01 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
andytj
external usenet poster
 
Posts: 12
Default OE wont open

OK , thanks for trying Tim.
I am at least a little wiser now.
andy

"Kuay Tim" wrote:

Hi Andy,

I don't know what to suggest at this point. Hopefully someone will step in
here, or you could try a group for the operating system.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"andytj" wrote in message
...
Hi Tim,
deleted folder - no change.
started re-install - got as far as "start windows in safe mode" to rename
files like msoe.dll - F8 button does nothing (previously used F2 to go into
BIOS and that worked fine).
Is there another way of starting in safe mode like a dos command?
Am I in a mess?
Is there a way of downloading OE6 and installing it over existing OE5, but
without this PC being connected to the web? ie6setup.exe is only a web
connection.
andy




 




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