I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

Linda

Can you tell us the error message that you are getting. Most likely someone will be able to help you.Do you have a Anti Virus program set up with your email account?Make sure that any Anti Virus email scanning is disabled and try after. Again please post the exact error here that you receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

Now it's not giving me an error message. It's just saying that there are no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that is
truely the problem. Is there anything else you need to know that could be of
some help?
--
my_realtor (Linda)



"Peter Foldes" wrote:

Linda

Can you tell us the error message that you are getting. Most likely someone will be able to help you.Do you have a Anti Virus program set up with your email account?Make sure that any Anti Virus email scanning is disabled and try after. Again please post the exact error here that you receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

Send yourself a message and the error should appear again. Click on the text
and copy/paste it in this thread.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"my_realtor" wrote in message
...
Now it's not giving me an error message. It's just saying that there are
no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that
is
truely the problem. Is there anything else you need to know that could be
of
some help?
--
my_realtor (Linda)



"Peter Foldes" wrote:

Linda

Can you tell us the error message that you are getting. Most likely
someone will be able to help you.Do you have a Anti Virus program set up
with your email account?Make sure that any Anti Virus email scanning is
disabled and try after. Again please post the exact error here that you
receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message
...
I thought I'd start a new thread since the first thread of 3/4 (Can
email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a
point
where no one seems to be able to help me. My provider, Cox cable, is
telling
me that the error message I'm getting, when trying to send messages, is
not
their error messages and they don't know what they mean so I have to
contact
Microsoft. I can't afford to get help from Microsoft since we live on
Social
Security disability due to my husband's cancer. I have to try to take
care of
these problems and fix them myself. Since my provider can't help and
I'm
still not able to use Outlook Express I'm asking if it can be or should
be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except
to
being able to receive my messages. I have approximately 100 messages
that I
was reading through webmail but I can't get them to download into
Outlook
Express. I even tried to use Outlook but I don't know how to use that
it
doesn't seem as though you can have more then one identity in it. I
don't
know if that would download my messages either. I'm at a loss and am
stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I
need
more help. Please advise.
--
my_realtor (Linda)

I sent a test message and it appeared in my 'webmail' but all I'm getting
when I send the messages is the little envelope at the bottom of the screen
saying there are no new messages. Although I can now switch between the
indentities and can send messages I can't receive them. So close and yet so
far.
--
my_realtor (Linda)



"Bruce Hagen" wrote:

Send yourself a message and the error should appear again. Click on the text
and copy/paste it in this thread.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"my_realtor" wrote in message
...
Now it's not giving me an error message. It's just saying that there are
no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that
is
truely the problem. Is there anything else you need to know that could be
of
some help?
--
my_realtor (Linda)



"Peter Foldes" wrote:

Linda

Can you tell us the error message that you are getting. Most likely
someone will be able to help you.Do you have a Anti Virus program set up
with your email account?Make sure that any Anti Virus email scanning is
disabled and try after. Again please post the exact error here that you
receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message
...
I thought I'd start a new thread since the first thread of 3/4 (Can
email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a
point
where no one seems to be able to help me. My provider, Cox cable, is
telling
me that the error message I'm getting, when trying to send messages, is
not
their error messages and they don't know what they mean so I have to
contact
Microsoft. I can't afford to get help from Microsoft since we live on
Social
Security disability due to my husband's cancer. I have to try to take
care of
these problems and fix them myself. Since my provider can't help and
I'm
still not able to use Outlook Express I'm asking if it can be or should
be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except
to
being able to receive my messages. I have approximately 100 messages
that I
was reading through webmail but I can't get them to download into
Outlook
Express. I even tried to use Outlook but I don't know how to use that
it
doesn't seem as though you can have more then one identity in it. I
don't
know if that would download my messages either. I'm at a loss and am
stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I
need
more help. Please advise.
--
my_realtor (Linda)

send a message to yourself and read it using Outlook Express instead of web mail.
reading it with web mail may mark it as read and could be the reason you are getting NO new mail.







"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

Have you replaced /all/ 3 identities, now that you have AVG AV installed
without Email Scanning?

If so, have you tried closing OE and deleteing POP3uidl.dbx from each
identity? (NB: Doing so will cause all messages currently on the server to
download into OE again, so be prepared to deal with dupes of messages you've
already received.)

If still no joy, there may be one or more "problem" messages in the queue
that are causing the problem. If you can identify them at the webmail page,
Delete them there.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


my_realtor wrote:
Now it's not giving me an error message. It's just saying that there are
no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that
is
truely the problem. Is there anything else you need to know that could be
of
some help?

Linda

Can you tell us the error message that you are getting. Most likely
someone will be able to help you.Do you have a Anti Virus program set up
with your email account?Make sure that any Anti Virus email scanning is
disabled and try after. Again please post the exact error here that you
receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message
...
I thought I'd start a new thread since the first thread of 3/4 (Can
email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a
point
where no one seems to be able to help me. My provider, Cox cable, is
telling me that the error message I'm getting, when trying to send
messages, is not their error messages and they don't know what they mean
so I have to contact Microsoft. I can't afford to get help from
Microsoft
since we live on Social Security disability due to my husband's cancer.
I
have to try to take care of these problems and fix them myself. Since my
provider can't help and I'm still not able to use Outlook Express I'm
asking if it can be or should be uninstalled and reinstalled and if so
how is that done? I've gotten everything to work with 2 of the 3
identities, most of the time, except to being able to receive my
messages. I have approximately 100 messages that I was reading through
webmail but I can't get them to download into Outlook Express. I even
tried to use Outlook but I don't know how to use that it doesn't seem as
though you can have more then one identity in it. I don't know if that
would download my messages either. I'm at a loss and am stuck as to what
to do.
I've been getting help in this newsgroup and appreciate it but now I
need
more help. Please advise.
--
my_realtor (Linda)

I agree with "mikey". I ran into the same type situation a couple of years
ago.TimeWarner Cable roadrunner webmail was getting my messages for some
reason and they were not getting to OE nor Outlook nor Incredimail a third
one I use. I did not even use webmail at the time so do not believe the cable
tech as to not being anything on their end. once I went to tools mail
accounts properties and checked leave message on server was I able to receive
messages in either or all. You can also set to remove from server after
specific time or after deleting.

"mikey" wrote:

send a message to yourself and read it using Outlook Express instead of web mail.
reading it with web mail may mark it as read and could be the reason you are getting NO new mail.







"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

That is not the case because there are about 80 unread messages that will not
download into Outlook Express. I can't get them into Outlook Express to be
able to read them even though they have not been read in webmail. But thanks
for the suggestion and help.
--
my_realtor (Linda)



"mikey" wrote:

send a message to yourself and read it using Outlook Express instead of web mail.
reading it with web mail may mark it as read and could be the reason you are getting NO new mail.







"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)

No I have not tried that. Didn't know anything about that file. I just tried
to receive my messages for one of the other identities and got this error
message. [There was a problem logging onto your mail server. Your Password
was rejected. Account: 'pop.east.cox.net', Server: 'pop.east.cox.net',
Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92] The
box keeps popping up that requires the user ID and the password. The password
has been reset several times by my provider but nothing seems to work. That's
when they told me I had to contact Microsoft for additional help.
I hate to say this but I'm going to have to pick up on this in a couple of
days. I was hoping I could resolve this problem before I left town but no
such luck. I will continue these post upon my return. All of the suggestions
and help are greatly apprecaited. I will try the suggestion of deleting that
file and yes I did set up all three new identities after I had reinstalled
AVG without the email scanner.
Thanks to everyone.
--
my_realtor (Linda)



"PA Bear" wrote:

Have you replaced /all/ 3 identities, now that you have AVG AV installed
without Email Scanning?

If so, have you tried closing OE and deleteing POP3uidl.dbx from each
identity? (NB: Doing so will cause all messages currently on the server to
download into OE again, so be prepared to deal with dupes of messages you've
already received.)

If still no joy, there may be one or more "problem" messages in the queue
that are causing the problem. If you can identify them at the webmail page,
Delete them there.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


my_realtor wrote:
Now it's not giving me an error message. It's just saying that there are
no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that
is
truely the problem. Is there anything else you need to know that could be
of
some help?

Linda

Can you tell us the error message that you are getting. Most likely
someone will be able to help you.Do you have a Anti Virus program set up
with your email account?Make sure that any Anti Virus email scanning is
disabled and try after. Again please post the exact error here that you
receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message
...
I thought I'd start a new thread since the first thread of 3/4 (Can
email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a
point
where no one seems to be able to help me. My provider, Cox cable, is
telling me that the error message I'm getting, when trying to send
messages, is not their error messages and they don't know what they mean
so I have to contact Microsoft. I can't afford to get help from
Microsoft
since we live on Social Security disability due to my husband's cancer.
I
have to try to take care of these problems and fix them myself. Since my
provider can't help and I'm still not able to use Outlook Express I'm
asking if it can be or should be uninstalled and reinstalled and if so
how is that done? I've gotten everything to work with 2 of the 3
identities, most of the time, except to being able to receive my
messages. I have approximately 100 messages that I was reading through
webmail but I can't get them to download into Outlook Express. I even
tried to use Outlook but I don't know how to use that it doesn't seem as
though you can have more then one identity in it. I don't know if that
would download my messages either. I'm at a loss and am stuck as to what
to do.
I've been getting help in this newsgroup and appreciate it but now I
need
more help. Please advise.
--
my_realtor (Linda)