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Hi, when i tried to open my outlook express it did nothing, i cant get into
outlook express anymore, please help me. Cheers |
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A likely cause is damage to an OE message store file (*.dbx). To find the
store folder use Windows Find to search for the Outbox.dbx file. If multiple OE identities are in use try to determine from the file names that the file is in the right store folder. General Information There are many reasons for Outlook Express not starting or for other problems that may or may not return an error message. See: http://www.insideoe.com/problems/errors.htm#crash 1. 3rd-party filtering software The AVG anti-virus message scan plug-in can be a cause, although it has not been reported for some time. It is recommended that this feature not be used. The A-V normal scan will still protect the PC. 2. Damage to a DBX file. There is sometimes an error message, but when this is absent finding the (possibly) bad DBX file becomes a guessing game. The problem could be with Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed one at a time. The key file Folders.dbx can become damaged, and it can be renamed or deleted. [See Inside OE to understand what can occur when Folders.dbx is replaced. http://insideoe.com/files/store.htm#deldbx ] After renaming one try starting Outlook Express. (see below) To help prevent this issue compact messages on a regular basis. This is most safely done in offline mode when the files are not being written to. Do not set Outlook Express to automatically compact messages in the background. This option is not available in the newer versions. It is also recommended that messages be periodically removed from the Inbox. A new Outlook Express folder can be created, or backup procedure performed if ready access is not required. This will help prevent a corrupted Inbox and help safeguard messages you wish to keep. 3. Corruption in the registry for the Outlook Express identity. It is sometimes possible to create a new identity, and then import messages from the old identity. This may not be an option from the OE window, but this does not prevent tackling these issues. OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by Windows http://support.microsoft.com/default...b;en-us;258034 4. Damage to the Outlook Express installed program. Outlook Express may need to be reinstalled, but first explore other possibilities. Back-up the store folder holding the DBX files before doing anything. Create a new folder on the desktop to hold ALL the DBX files. More Information This behavior can occur if the client mail store contains a damaged .dbx file. The damaged file is often Outbox.dbx, Inbox.dbx, or Sent Items.dbx, but another file could be at issue. To resolve this behavior, rename or delete the damaged .dbx file: 1. Click Start, point to Programs, point to Accessories, and then click Windows Explorer. 2. In Windows Explorer, on the Tools menu, point to Find, and then click Files or Folders. 3. You may need to include hidden files and folders (Windows 2000 and XP). 4. Type Outbox.dbx in the Named box, and then click Find Now. 5. Right-click the file name, and then click Rename. 6. Rename the file to Outbox.old. Note that deleting a .dbx file also deletes any e-mail messages or other data in the folder. OLEXP: How to Back Up and Recover Outlook Express Data http://support.microsoft.com/default...b;en-us;270670 Backup and Restore http://www.oehelp.com/oebackup/default.aspx http://insideoe.tomsterdam.com How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/default...&Product=winxp The method for SP1 works for Win 98 and later Windows operating systems. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Becstar" wrote in message ... Hi, when i tried to open my outlook express it did nothing, i cant get into outlook express anymore, please help me. Cheers |
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