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Very strange HTML problem



 
 
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  #1  
Old March 27th 07, 07:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Hirsch
external usenet poster
 
Posts: 17
Default Very strange HTML problem

Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows up
in "Plain Text" mode, and the message is loaded with lots of what looks like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal since
then.

I didn't make any changes to my system or settings during all this period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text. When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML message,
with a jpg image in it, and sent it to him, and a copy to myself. This time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well. So
obviously, there must be some setting on my main machine that's related to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


Ads
  #2  
Old March 27th 07, 10:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Very strange HTML problem

Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text. When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #3  
Old March 27th 07, 10:15 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Hirsch
external usenet poster
 
Posts: 17
Default Very strange HTML problem

Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text. When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #4  
Old March 27th 07, 10:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Very strange HTML problem

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.


Absolutely.

NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't like
it and the AVG AV icon in Notification Area will remain grayed-out until you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.

I no longer recommend any version of AVG AV now, Ron.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #5  
Old March 27th 07, 10:59 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Tom Willett
external usenet poster
 
Posts: 254
Default Very strange HTML problem


Well, ~Robear, I do! ;-)

Tom


| I no longer recommend any version of AVG AV now, Ron.
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)
| AumHa VSOP & Admin; DTS-L.org
|
|
| Ron Hirsch wrote:
| Thanks for the reply. I will give that a try.
|
| What I don't understand is why this is only happening with one person
| receiving my e-mails. Is it possible that he also has set up to scan the
| e-mails, and when both sender and recipient are doing that, things go
| bananas.
|
| It may well be related to that though, as I just installed the latest
| update
| to my paid version of AVG a week or so ago, and there is now a different
| message at the bottom of e-mails re that.
|
| I'll report back after I check this out.
|
| Thanks again
|
| Ron Hirsch
|
| +++++++++++++++++++++++++
|
|
| "PA Bear" wrote in message
| ...
| Disable email scanning by your anti-virus application. It provides no
| additional protection, it's the most likely cause of the problem, and
even
| Symantec says it's not necessary:
|
| paste
| Disabling Email Scanning does not leave you unprotected against viruses
| that
| are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
| incoming files as they are saved to your hard drive, including email and
| email attachments. Email Scanning is just another layer on top of this.
To
| make sure that Auto-Protect is providing the maximum protection, keep
| Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
| the most recent virus definitions.
| /paste
| http://service1.symantec.com/SUPPORT...02111812533106
|
| Ron Hirsch wrote:
| Every so often, I experience some strange happenings in Outlook Express
| 6.00.2900.2180
|
| I normally work in Rich Text(HTML) mode, and I use some background
| stationery, and an MS font "Comic Sans MS".
|
| I always send and reply in HTML.
|
| Once in a very great while, I'll get a message from someone which shows
| up
| in "Plain Text" mode, and the message is loaded with lots of what looks
| like
| HTML codes, and is a real mess. But this is very rare.
|
| About 6 months ago, one of my friends advised me that he was getting
all
| the
| mail I sent him, in that "messed up" mode. But all his other e-mails
were
| coming in fine. I checked over my system, and sent several test message
| to
| myself and others, but they all were fine. Suddenly after a few weeks
of
| this, everything returned to normal at his end - my end was normal for
| receiving and sending, all through this. And things have stayed normal
| since
| then.
|
| I didn't make any changes to my system or settings during all this
| period,
| as I couldn't find anything wrong anywhere.
|
| Today, a different one of my very computer savvy friends reported the
| same
| situation. My HTML messages to him were coming through in plain text,
and
| had the tons of HTML garbage coding visible in the text. He also always
| works in HTML mode.
|
| He clicked on "reply", and the window that came up was in plain text.
| When
| he tried to switch to HTML mode, it refused to do so.
|
| So I went to another one of my machines, generated a similar HTML
| message,
| with a jpg image in it, and sent it to him, and a copy to myself. This
| time,
| his copy and my copy both arrived fine - HTML all the way.
|
| I'm at a loss to understand what is happening, and what the fix might
be.
| Right now, his machine is the only machine I've sent to which shows
this
| problem. But when I sent to him from a different machine - all was
well.
| So
| obviously, there must be some setting on my main machine that's related
| to
| the problem - but it isn't a problem for anyone else I send to.
|
| Does anyone have any ideas -
|
| Ron Hirsch
|


  #6  
Old March 27th 07, 11:08 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Very strange HTML problem

As Sandi would say, pft
--
~PAÞ wink

Tom Willett wrote:
Well, ~Robear, I do! ;-)

I no longer recommend any version of AVG AV now, Ron.


  #7  
Old March 27th 07, 11:15 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Very strange HTML problem

What issue?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
"Gemma" wrote in message ...
Thanks, that solved my issue with AVG.
Gem.
"PA Bear" wrote in message ...
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.


Absolutely.

NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't like
it and the AVG AV icon in Notification Area will remain grayed-out until you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.

I no longer recommend any version of AVG AV now, Ron.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #8  
Old March 27th 07, 11:15 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Gemma
external usenet poster
 
Posts: 8
Default Very strange HTML problem

Thanks, that solved my issue with AVG.
Gem.
"PA Bear" wrote in message ...
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.


Absolutely.

NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't like
it and the AVG AV icon in Notification Area will remain grayed-out until you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.

I no longer recommend any version of AVG AV now, Ron.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #9  
Old March 28th 07, 12:20 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Hirsch
external usenet poster
 
Posts: 17
Default Very strange HTML problem

I disabled my AVG e-mail scanning. But the problem didn't go away.

I did note that he has his AVG enabled. So that could indicate that just one
end could do it.

But, since I've always had mine enabled for a long time, and I have no
problems receiving anyone's HTML mesages, I have to believe that the root of
the problem is something else.

Ron

+++++++++++++++


"PA Bear" wrote in message
...
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.


Absolutely.

NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't like
it and the AVG AV icon in Notification Area will remain grayed-out until you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.

I no longer recommend any version of AVG AV now, Ron.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ron Hirsch wrote:
Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


  #10  
Old March 28th 07, 12:54 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Very strange HTML problem

I disabled my AVG e-mail scanning. But the problem didn't go away.

Did you correspondent also disable Email Scanning?

Your current Identity may have been corrupted by AVG AV's Email Scanning,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File Identities Add new identity).
Assuming all is well, (1) compact all folders in the old identity, (2)
import messages from the old identity into the new one, and then (3) delete
the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

But, since I've always had mine enabled for a long time, and I have no
problems receiving anyone's HTML mesages, I have to believe that the root
of
the problem is something else.


Not a problem on my end, Ron, but I'd invite you to read
http://www.microsoft.com/windows/IE/...orruption.mspx,
especially the section entitled "Viral Irony: The Most Common Cause of
Corruption".
--
~PA Bear


Ron Hirsch wrote:
I disabled my AVG e-mail scanning. But the problem didn't go away.

I did note that he has his AVG enabled. So that could indicate that just
one
end could do it.

But, since I've always had mine enabled for a long time, and I have no
problems receiving anyone's HTML mesages, I have to believe that the root
of
the problem is something else.

Ron

+++++++++++++++


"PA Bear" wrote in message
...
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.


Absolutely.

NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't
like
it and the AVG AV icon in Notification Area will remain grayed-out until
you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.

I no longer recommend any version of AVG AV now, Ron.

Ron Hirsch wrote:
Thanks for the reply. I will give that a try.

What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.

It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.

I'll report back after I check this out.

Thanks again

Ron Hirsch

+++++++++++++++++++++++++


"PA Bear" wrote in message
...
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and
even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Ron Hirsch wrote:
Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180

I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".

I always send and reply in HTML.

Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.

About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails
were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.

I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.

Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text,
and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.

He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.

So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.

I'm at a loss to understand what is happening, and what the fix might
be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.

Does anyone have any ideas -

Ron Hirsch


 




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