When I click the Send/Receive option from the top menu, the send/receive
starts but never finishes. I have to close OE to stop it. No new messages
come in. There are no error messages. Help!
RonGee

Hi RonGee,

An error message can be helpful, but the problem does not always prompt one.
First, if you are using any message anti-virus or spam filtering disable the
option. Continue to use normal system scan. You could try using a new OE
identity for test purposes before examining the main (OE) identity in search
of a problem file.

The problem could be caused by damaged or corrupt message store file(s).
Sometimes message store files have the read-only attribute set, which can
cause the same problems. Folders.dbx is a critical file that could be
causing the problem, but the answer may lie in another (*.dbx) file.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. The key file Folders.dbx can become damaged, and it can be
renamed or deleted. [See Inside OE to understand what can occur when
Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx ]
After renaming one try starting Outlook Express. (see below) To help prevent
this issue
compact messages on a regular basis. This is most safely done in
offline mode when the files are not being written to. Do not set
Outlook Express to automatically compact messages in the background. This
option is not available in the newer versions.

It is also recommended that messages be periodically removed from the Inbox.
A new Outlook Express folder can be created, or backup procedure performed
if ready access is not required. This will help prevent a corrupted Inbox
and help safeguard messages you wish to keep.

Open the Store Folder



Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.



--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"RonGee" wrote in message
...
When I click the Send/Receive option from the top menu, the send/receive
starts but never finishes. I have to close OE to stop it. No new messages
come in. There are no error messages. Help!
RonGee

Hi Ron,

Another possibility, which usually has a related error message, is a message
that cannot be downloaded to OE. If you have Web mail access read your
messages there, and then delete them. There might be a suspect message (from
an unknown source or message with an attachment) or two which could be
deleted first before trying a Send/Receive in OE. The Web mail page can be
left open while doing this.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"RonGee" wrote in message
...
When I click the Send/Receive option from the top menu, the send/receive
starts but never finishes. I have to close OE to stop it. No new messages
come in. There are no error messages. Help!
RonGee