I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding. I
have e-mail accounts set-up with two different ISPs and this happens for both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how do I
correct the issue? TIA

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding.
I
have e-mail accounts set-up with two different ISPs and this happens for
both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how do I
correct the issue? TIA

I have e-mail scan turned off. I did find an article regarding something on
this order, but the related update didn't help either. The e-mail identities
I already have work okay, it's just that I can't create any new ones.

"Steve Cochran" wrote:

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding.
I
have e-mail accounts set-up with two different ISPs and this happens for
both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how do I
correct the issue? TIA

Was OE running when you installed IE7?

Did you disable your anti-virus application and any anti-spyware application
/before/ installing IE7?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Tim wrote:
I have e-mail scan turned off. I did find an article regarding something
on
this order, but the related update didn't help either. The e-mail
identities I already have work okay, it's just that I can't create any new
ones.

"Steve Cochran" wrote:

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding.
I
have e-mail accounts set-up with two different ISPs and this happens for
both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how do
I
correct the issue? TIA

OE was not running. I did a cold boot, turned off anti-virus and
anti-spyware software, then installed. I have even done this and
re-installed. I have even applied the Microsoft update for the OE6/IE7
issue. The only thing that is new, and it wasn't on my machine before I did
all of this, is Windows Defender.

Now I have noticed something new; OE will not follow hyperlinks. They are
recognized as being a hyperlink, color, cursor change and address in the
status bar, but nothing happens when I click on the link.

"PA Bear" wrote:

Was OE running when you installed IE7?

Did you disable your anti-virus application and any anti-spyware application
/before/ installing IE7?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Tim wrote:
I have e-mail scan turned off. I did find an article regarding something
on
this order, but the related update didn't help either. The e-mail
identities I already have work okay, it's just that I can't create any new
ones.

"Steve Cochran" wrote:

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding.
I
have e-mail accounts set-up with two different ISPs and this happens for
both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how do
I
correct the issue? TIA

"Tim" wrote in message
...
OE was not running. I did a cold boot, turned off anti-virus and
anti-spyware software, then installed. I have even done this and
re-installed. I have even applied the Microsoft update for the OE6/IE7
issue. The only thing that is new, and it wasn't on my machine before I
did
all of this, is Windows Defender.

Now I have noticed something new; OE will not follow hyperlinks. They are
recognized as being a hyperlink, color, cursor change and address in the
status bar, but nothing happens when I click on the link.


Control Panel | Add or Remove Programs | Set Program Access and Defaults
Make sure IE is the default browser.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

In a reply to Steve, Tim wrote:
Thanks, that took care of the link problem, but I still have the original
one; I can't create new identities is OE 6.

No, you said you can create a new identity but it (or OE) stops responding:

...When I try to create a new identity, I get through the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops responding.


Tim, how is your original identity working currently? Did this problem
switching identities exist before you installed IE7?

OE File Identities Manage identities Use this identity when starting a
program/Use this identity when a program cannot ask... If you enable this
option and select the new identity in each of the boxes, does OE open to the
new identity?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Tim wrote:
OE was not running. I did a cold boot, turned off anti-virus and
anti-spyware software, then installed. I have even done this and
re-installed. I have even applied the Microsoft update for the OE6/IE7
issue. The only thing that is new, and it wasn't on my machine before I
did
all of this, is Windows Defender.

Now I have noticed something new; OE will not follow hyperlinks. They are
recognized as being a hyperlink, color, cursor change and address in the
status bar, but nothing happens when I click on the link.

"PA Bear" wrote:
Was OE running when you installed IE7?

Did you disable your anti-virus application and any anti-spyware
application /before/ installing IE7?
--
Tim wrote:
I have e-mail scan turned off. I did find an article regarding
something on
this order, but the related update didn't help either. The e-mail
identities I already have work okay, it's just that I can't create any
new ones.

"Steve Cochran" wrote:
Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through
the
process, click "Finish" and OE 6 stops responding. When I restart the
software and switch to the new identity it immediately stops
responding. I
have e-mail accounts set-up with two different ISPs and this happens
for both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how
do I
correct the issue?

"Tim" wrote in message
...
OE was not running. I did a cold boot, turned off anti-virus and
anti-spyware software, then installed. I have even done this and
re-installed. I have even applied the Microsoft update for the OE6/IE7
issue. The only thing that is new, and it wasn't on my machine before I
did
all of this, is Windows Defender.

Now I have noticed something new; OE will not follow hyperlinks. They are
recognized as being a hyperlink, color, cursor change and address in the
status bar, but nothing happens when I click on the link.

"PA Bear" wrote:

Was OE running when you installed IE7?

Did you disable your anti-virus application and any anti-spyware
application
/before/ installing IE7?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Tim wrote:
I have e-mail scan turned off. I did find an article regarding
something
on
this order, but the related update didn't help either. The e-mail
identities I already have work okay, it's just that I can't create any
new
ones.

"Steve Cochran" wrote:

Do you have antivirus software set to scan email? See
www.oehelp.com/OETips.aspx#3

steve

"Tim" wrote in message
...
I am running OE 6 (6.00.2900.2180[xpsp_sp2_rtm.040803-2158]) and IE 7
(7.0.5730.11CO). When I try to create a new identity, I get through
the
process, click "Finish" and OE 6 stops responding. When I restart
the
software and switch to the new identity it immediately stops
responding.
I
have e-mail accounts set-up with two different ISPs and this happens
for
both
of them.

Is there a problem with the combination of OE 6 and IE 7? If so, how
do
I
correct the issue? TIA