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OE 6 Blank Email Messages with no anti-virus, temp files



 
 
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  #1  
Old April 6th 07, 06:24 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Rich F
external usenet poster
 
Posts: 6
Default OE 6 Blank Email Messages with no anti-virus, temp files

I've used OE for years. In the past few months, I've received emails with
no From, To, Subject or message. In the same 5 minute period, some will be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I can
access separately.

Any other ideas or solutions?

Ads
  #2  
Old April 6th 07, 06:34 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE 6 Blank Email Messages with no anti-virus, temp files

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?


  #3  
Old April 6th 07, 06:50 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default OE 6 Blank Email Messages with no anti-virus, temp files

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard


No Windows version includes an anti-virus application, Rich.

Protect Your PC!
http://www.microsoft.com/athome/secu...r/default.mspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Rich F wrote:
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can access separately.

Any other ideas or solutions?


  #4  
Old April 6th 07, 07:10 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Rich F
external usenet poster
 
Posts: 6
Default OE 6 Blank Email Messages with no anti-virus, temp files

Ok, Bruce. I've executed all the steps in your reference. Hopefully, it
will fix the problem. If not, I'll use the CW Shredder and as a final step
reinstall OE6 with the registry fixes noted.
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?



  #5  
Old April 6th 07, 08:02 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Rich F
external usenet poster
 
Posts: 6
Default OE 6 Blank Email Messages with no anti-virus, temp files

I used the fixes in the oehelp set, the problem continued. I used
SWShredder, the problem continues. Any other suggestions before I have to
reinstall Windows XP?


"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?



  #6  
Old April 6th 07, 08:02 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Rich F
external usenet poster
 
Posts: 6
Default OE 6 Blank Email Messages with no anti-virus, temp files

I used the steps on the oehelp page, but the problem continued. I then used
CWShredder, but the problem still continues. Any other suggestions before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?



  #7  
Old April 6th 07, 08:09 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE 6 Blank Email Messages with no anti-virus, temp files

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files, reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server that
I
can
access separately.

Any other ideas or solutions?




  #8  
Old April 6th 07, 08:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Rich F
external usenet poster
 
Posts: 6
Default OE 6 Blank Email Messages with no anti-virus, temp files

I use anti-virus continuously - I've just removed Norton and McAfee due to
their constant interference with all other activities and ridiculous slowing
of my machine. Daily scans reveal no viruses or spyware. All mail flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but was
trying to see if there is an OE issue that I'm not aware of. Does the fact
that my OE has thousands of emails - in user defined folders - have any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files, reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server that
I
can
access separately.

Any other ideas or solutions?





  #9  
Old April 6th 07, 08:30 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE 6 Blank Email Messages with no anti-virus, temp files

What AV do you use?

Do you compact your folders regularly? You didn't mention the problem was
with e-mails with attachments before.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I use anti-virus continuously - I've just removed Norton and McAfee due to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but
was
trying to see if there is an OE issue that I'm not aware of. Does the
fact
that my OE has thousands of emails - in user defined folders - have any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool
to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received
emails
with
no From, To, Subject or message. In the same 5 minute period,
some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files,
reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no
findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server
that
I
can
access separately.

Any other ideas or solutions?






  #10  
Old April 6th 07, 10:13 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default OE 6 Blank Email Messages with no anti-virus, temp files

After removing Norton / McAfee, remove your mail account, close and reopen
OE and add your mail account back again.

See if that fixes it.

steve

"Rich F" wrote in message
...
I use anti-virus continuously - I've just removed Norton and McAfee due to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but
was
trying to see if there is an OE issue that I'm not aware of. Does the
fact
that my OE has thousands of emails - in user defined folders - have any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool
to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received
emails
with
no From, To, Subject or message. In the same 5 minute period,
some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files,
reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no
findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server
that
I
can
access separately.

Any other ideas or solutions?






 




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