--
kah

Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus in
use. For no apparent reason, people I am sending emails to are no longer
receiving them. If I try to send an email to myself it is sent but I never
receive it. Comcast says that since it leaves my Outbox and moves to my Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works fine
using their webmail. Any other ideas what the problem might be. I thought
it migh be IE7 so I uninstalled that but still no good. Have checked for
adware, spyware and viruses...all clean. Would appreciate anyone with ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah

You need help making a post.

Good Newsgroup posts:
http://dts-l.org/goodpost.htm

How to ask a newsgroup question:
http://support.microsoft.com/default.aspx/kb/555375

How Not to Get Help in Newsgroups
http://users.tpg.com.au/bzyhjr/liszt.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"kah" wrote in message
...

--
kah

Note that a lot of people have been having trouble with Comcast lately, and
they refuse to admit the problem is on their end. Have you gone over your
server settings with their tech support?

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. Since the message you
sent yourself is viewable on their WebMail site, then OE did it's job in
sending, and Comcast did not do it's job in forwarding.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~



"kah" wrote in message
...
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus in
use. For no apparent reason, people I am sending emails to are no longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to my
Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah

...Comcast says that since it leaves my Outbox and moves to my
Sent folder it is an OE problem.

Quite the opposite, I'm afraid.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


kah wrote:
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus in
use. For no apparent reason, people I am sending emails to are no longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to my
Sent folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.


--
kah

Perhaps I wasn't completely clear on the webmail use. If I use OE to send
myself an email, I do not receive it either in OE or in webmail. If, on the
other hand, I am just using webmail, I can sned myself a message using
webmail and recieve it using webmail.
--
kah


"Bruce Hagen" wrote:

Note that a lot of people have been having trouble with Comcast lately, and
they refuse to admit the problem is on their end. Have you gone over your
server settings with their tech support?

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. Since the message you
sent yourself is viewable on their WebMail site, then OE did it's job in
sending, and Comcast did not do it's job in forwarding.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~



"kah" wrote in message
...
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus in
use. For no apparent reason, people I am sending emails to are no longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to my
Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah

I still believe it is a Comcast issue.

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. The only exception I
have ever seen is e-mail scanning making OE think the message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If the problem continues with e-mail scanning turned off, then the cause is
outside of Outlook Express.

To turn off e-mail scanning in McAfee:
http://www.vcn.com/knowledgebase/article.php?id=437

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"kah" wrote in message
...
Perhaps I wasn't completely clear on the webmail use. If I use OE to send
myself an email, I do not receive it either in OE or in webmail. If, on
the
other hand, I am just using webmail, I can sned myself a message using
webmail and recieve it using webmail.
--
kah


"Bruce Hagen" wrote:

Note that a lot of people have been having trouble with Comcast lately,
and
they refuse to admit the problem is on their end. Have you gone over your
server settings with their tech support?

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. Since the message
you
sent yourself is viewable on their WebMail site, then OE did it's job in
sending, and Comcast did not do it's job in forwarding.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~



"kah" wrote in message
...
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus
in
use. For no apparent reason, people I am sending emails to are no
longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to
my
Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works
fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked
for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah

If a copy of the message shows up in Sent Items folder, the problem lies
somewhere outside of OE. (You're using a different mail server on the
webmail page.)

As Bruce suggested, disable email scanning by your anti-virus application.
It provides no additional protection, it may be causing the problem, and
even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org



kah wrote:
Perhaps I wasn't completely clear on the webmail use. If I use OE to send
myself an email, I do not receive it either in OE or in webmail. If, on
the
other hand, I am just using webmail, I can sned myself a message using
webmail and recieve it using webmail.

Note that a lot of people have been having trouble with Comcast lately,
and
they refuse to admit the problem is on their end. Have you gone over your
server settings with their tech support?

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. Since the message
you sent yourself is viewable on their WebMail site, then OE did it's job
in sending, and Comcast did not do it's job in forwarding.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~



"kah" wrote in message
...
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus
in
use. For no apparent reason, people I am sending emails to are no
longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to my
Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works
fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked
for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah

I have gone over all my settings with their tech and all is set properly. If
it is a comcast problem and not oe, what might the situation be on their end?
--
kah


"PA Bear" wrote:

...Comcast says that since it leaves my Outbox and moves to my
Sent folder it is an OE problem.

Quite the opposite, I'm afraid.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


kah wrote:
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus in
use. For no apparent reason, people I am sending emails to are no longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to my
Sent folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.


--
kah

Have enail scanning disabled and the problem persists.
--
kah


"Bruce Hagen" wrote:

I still believe it is a Comcast issue.

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. The only exception I
have ever seen is e-mail scanning making OE think the message was sent when
it actually wasn't.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If the problem continues with e-mail scanning turned off, then the cause is
outside of Outlook Express.

To turn off e-mail scanning in McAfee:
http://www.vcn.com/knowledgebase/article.php?id=437

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"kah" wrote in message
...
Perhaps I wasn't completely clear on the webmail use. If I use OE to send
myself an email, I do not receive it either in OE or in webmail. If, on
the
other hand, I am just using webmail, I can sned myself a message using
webmail and recieve it using webmail.
--
kah


"Bruce Hagen" wrote:

Note that a lot of people have been having trouble with Comcast lately,
and
they refuse to admit the problem is on their end. Have you gone over your
server settings with their tech support?

If a message shows in Sent Items, that means that it was accepted by your
ISP and the problem lies somewhere from that point on. Since the message
you
sent yourself is viewable on their WebMail site, then OE did it's job in
sending, and Comcast did not do it's job in forwarding.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~



"kah" wrote in message
...
Sorry, hit the enter key before describing problem. Here goes now.
Running Win XP Home and OE6 on Comast cable internet. Mcafee antivirus
in
use. For no apparent reason, people I am sending emails to are no
longer
receiving them. If I try to send an email to myself it is sent but I
never
receive it. Comcast says that since it leaves my Outbox and moves to
my
Sent
folder it is an OE problem. I have read other threads that recommend
removing (uninstalling) Mcafee. I have done this but the problem still
exists. I do not believe it is a Comcast problem as everything works
fine
using their webmail. Any other ideas what the problem might be. I
thought
it migh be IE7 so I uninstalled that but still no good. Have checked
for
adware, spyware and viruses...all clean. Would appreciate anyone with
ideas
responding. Thanks.
--
kah


"kah" wrote:


--
kah