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I received the below email from AT&T. I did what I was supposed to do. Now,
when I open Outlook Express, I get the following alert with a yellow triangle and exclamation point inside it: "The server you are connected to is using a security certificate that could not be verified. The certificate's CN name does not match the passed value. Do you want to continue using this server? Answer Yes or No." Please tell me what is going on and why I keep getting this message. ----- Original Message ----- From: AT&T Yahoo! Customer Care To: AT&T Yahoo! Internet Members Sent: Sunday, April 08, 2007 11:15 AM Subject: Email security enhancements - action required Dear AT&T Yahoo! Member, We're making some security improvements to your AT&T Yahoo! service. These changes will affect members who send or receive email from a desktop or mobile client program, such as Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, or Thunderbird. To help us ensure the security of your email, you will need to change the settings on your desktop or mobile email client program. Please choose one of the three options: Make the Changes Automatically: To automatically make the required changes to Outlook Express, use the AT&T Self Support Tool. If you already have the AT&T Self Support Tool installed on your computer, simply select Cannot send/receive email from the Self Support Tool Main Interface to run an email settings check. When prompted to change your email settings, select Yes. If you do not have the AT&T Self Support Tool installed, download it and then follow the instructions above. Make the Changes Manually: To manually make the required setting changes in Outlook and Outlook Express, please view the detailed instructions here. Alternatively, you may take the following steps to change the settings on your desktop or mobile email client program: Open your email client program. Locate the email account settings for your particular client. Change the POP server to pop.att.yahoo.com. Change the SMTP server to smtp.att.yahoo.com. Check the option labeled Use an encrypted connection (SSL) and change the SMTP port to 465. Check the option labeled Use an encrypted connection (SSL) and change the POP3 port to 995. Confirm the above settings then click OK. The web-based version of AT&T Yahoo! Mail is not affected by these changes and will continue to be available at http://mail.yahoo.com. Thanks for your cooperation. Sincerely, AT&T Yahoo! Customer Care 1-800-ATT-2020 __________________________________________________ _______________ Now, here's the deal. What AT&T did was merely designate new ports and require SSL connections. Why is OE not recognizing the new port designations? -- Puzzled4783 |
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#2
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If you anti-virus is set to scan e-mail disable that function.
Or if you have installed an anti-spam program, disable it. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Puzzled4783" wrote in message ... I received the below email from AT&T. I did what I was supposed to do. Now, when I open Outlook Express, I get the following alert with a yellow triangle and exclamation point inside it: "The server you are connected to is using a security certificate that could not be verified. The certificate's CN name does not match the passed value. Do you want to continue using this server? Answer Yes or No." Please tell me what is going on and why I keep getting this message. ----- Original Message ----- From: AT&T Yahoo! Customer Care To: AT&T Yahoo! Internet Members Sent: Sunday, April 08, 2007 11:15 AM Subject: Email security enhancements - action required Dear AT&T Yahoo! Member, We're making some security improvements to your AT&T Yahoo! service. These changes will affect members who send or receive email from a desktop or mobile client program, such as Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, or Thunderbird. To help us ensure the security of your email, you will need to change the settings on your desktop or mobile email client program. Please choose one of the three options: Make the Changes Automatically: To automatically make the required changes to Outlook Express, use the AT&T Self Support Tool. If you already have the AT&T Self Support Tool installed on your computer, simply select Cannot send/receive email from the Self Support Tool Main Interface to run an email settings check. When prompted to change your settings, select Yes. If you do not have the AT&T Self Support Tool installed, download it and then follow the instructions above. Make the Changes Manually: To manually make the required setting changes in Outlook and Outlook Express, please view the detailed instructions here. Alternatively, you may take the following steps to change the settings on your desktop or mobile email client program: Open your email client program. Locate the email account settings for your particular client. Change the POP server to pop.att.yahoo.com. Change the SMTP server to smtp.att.yahoo.com. Check the option labeled Use an encrypted connection (SSL) and change the SMTP port to 465. Check the option labeled Use an encrypted connection (SSL) and change the POP3 port to 995. Confirm the above settings then click OK. The web-based version of AT&T Yahoo! Mail is not affected by these changes and will continue to be available at http://mail.yahoo.com. Thanks for your cooperation. Sincerely, AT&T Yahoo! Customer Care 1-800-ATT-2020 __________________________________________________ _______________ Now, here's the deal. What AT&T did was merely designate new ports and require SSL connections. Why is OE not recognizing the new port designations? -- Puzzled4783 |
#3
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![]() "Puzzled4783" wrote in message ... I received the below email from AT&T. I did what I was supposed to do. Now, when I open Outlook Express, I get the following alert with a yellow triangle and exclamation point inside it: "The server you are connected to is using a security certificate that could not be verified. The certificate's CN name does not match the passed value. Do you want to continue using this server? Answer Yes or No." Please tell me what is going on and why I keep getting this message. ----- Original Message ----- From: AT&T Yahoo! Customer Care To: AT&T Yahoo! Internet Members Sent: Sunday, April 08, 2007 11:15 AM Subject: Email security enhancements - action required Dear AT&T Yahoo! Member, We're making some security improvements to your AT&T Yahoo! service. These changes will affect members who send or receive email from a desktop or mobile client program, such as Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, or Thunderbird. To help us ensure the security of your email, you will need to change the settings on your desktop or mobile email client program. Please choose one of the three options: Make the Changes Automatically: To automatically make the required changes to Outlook Express, use the AT&T Self Support Tool. If you already have the AT&T Self Support Tool installed on your computer, simply select Cannot send/receive email from the Self Support Tool Main Interface to run an email settings check. When prompted to change your settings, select Yes. If you do not have the AT&T Self Support Tool installed, download it and then follow the instructions above. Make the Changes Manually: To manually make the required setting changes in Outlook and Outlook Express, please view the detailed instructions here. Alternatively, you may take the following steps to change the settings on your desktop or mobile email client program: Open your email client program. Locate the email account settings for your particular client. Change the POP server to pop.att.yahoo.com. Change the SMTP server to smtp.att.yahoo.com. Check the option labeled Use an encrypted connection (SSL) and change the SMTP port to 465. Check the option labeled Use an encrypted connection (SSL) and change the POP3 port to 995. Confirm the above settings then click OK. The web-based version of AT&T Yahoo! Mail is not affected by these changes and will continue to be available at http://mail.yahoo.com. Thanks for your cooperation. Sincerely, AT&T Yahoo! Customer Care 1-800-ATT-2020 __________________________________________________ _______________ Now, here's the deal. What AT&T did was merely designate new ports and require SSL connections. Why is OE not recognizing the new port designations? -- Puzzled4783 |
#4
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They did more than change to SSL and add the port numbers; they also changed
the mail server addresses slightly. Make sure you have the proper POP and SMTP adresses. For example, mine went from: "pop.sbc.yahoo.com" to "pop.att.yahoo.com" - and - "smtp.sbc.yahoo.com" to "smtp.att.yahoo.com" If the mail server names is not the same as the CN (common name) on the certificate, you'll get that error. Sam "Puzzled4783" wrote: I received the below email from AT&T. I did what I was supposed to do. Now, when I open Outlook Express, I get the following alert with a yellow triangle and exclamation point inside it: "The server you are connected to is using a security certificate that could not be verified. The certificate's CN name does not match the passed value. Do you want to continue using this server? Answer Yes or No." Please tell me what is going on and why I keep getting this message. ----- Original Message ----- From: AT&T Yahoo! Customer Care To: AT&T Yahoo! Internet Members Sent: Sunday, April 08, 2007 11:15 AM Subject: Email security enhancements - action required Dear AT&T Yahoo! Member, We're making some security improvements to your AT&T Yahoo! service. These changes will affect members who send or receive email from a desktop or mobile client program, such as Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, or Thunderbird. To help us ensure the security of your email, you will need to change the settings on your desktop or mobile email client program. Please choose one of the three options: Make the Changes Automatically: To automatically make the required changes to Outlook Express, use the AT&T Self Support Tool. If you already have the AT&T Self Support Tool installed on your computer, simply select Cannot send/receive email from the Self Support Tool Main Interface to run an email settings check. When prompted to change your email settings, select Yes. If you do not have the AT&T Self Support Tool installed, download it and then follow the instructions above. Make the Changes Manually: To manually make the required setting changes in Outlook and Outlook Express, please view the detailed instructions here. Alternatively, you may take the following steps to change the settings on your desktop or mobile email client program: Open your email client program. Locate the email account settings for your particular client. Change the POP server to pop.att.yahoo.com. Change the SMTP server to smtp.att.yahoo.com. Check the option labeled Use an encrypted connection (SSL) and change the SMTP port to 465. Check the option labeled Use an encrypted connection (SSL) and change the POP3 port to 995. Confirm the above settings then click OK. The web-based version of AT&T Yahoo! Mail is not affected by these changes and will continue to be available at http://mail.yahoo.com. Thanks for your cooperation. Sincerely, AT&T Yahoo! Customer Care 1-800-ATT-2020 __________________________________________________ _______________ Now, here's the deal. What AT&T did was merely designate new ports and require SSL connections. Why is OE not recognizing the new port designations? -- Puzzled4783 |
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