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printing issue?



 
 
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  #1  
Old April 12th 07, 03:36 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Xanth
external usenet poster
 
Posts: 1
Default printing issue?

Hello all,

I have a strange problem that has me here. dont know if it a OE or printer
issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of any
nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to mine.
I receive the reports as a text based email, I then print them out for my
dad to review. Heres my problem, sometimes it prints the reports normal ( by
that I mean a normal size font like a 10 or 11 ) and then there are times it
prints the reports in a font size so small I cannot read it. This problem
from what I can figure out is only on the notebook, desktop reports seem
fine.

Software tech says its my printer settings or driver. I have check with HP
and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any emails.

Thanks for any leads.

Dave


  #2  
Old April 12th 07, 03:45 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default printing issue?

Outlook Express uses the same print engine as Internet Explorer.

For print size: IE | View | Text Size | Make adjustment.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Xanth" wrote in message
...
Hello all,

I have a strange problem that has me here. dont know if it a OE or printer
issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of any
nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to
mine. I receive the reports as a text based email, I then print them out
for my dad to review. Heres my problem, sometimes it prints the reports
normal ( by that I mean a normal size font like a 10 or 11 ) and then
there are times it prints the reports in a font size so small I cannot
read it. This problem from what I can figure out is only on the notebook,
desktop reports seem fine.

Software tech says its my printer settings or driver. I have check with HP
and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any emails.

Thanks for any leads.

Dave


  #3  
Old April 12th 07, 12:21 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Xanth
external usenet poster
 
Posts: 3
Default printing issue?

Bruce,

I tried your help, but no effect.

I took a email that printed small, changed the font to largest and it still
printed microsmall.
I then took a email that printed out properly and made the text largest and
it did nothing, text can out the same size.

Should I try to reinstall OE 6.x?
If so is it available from DL at MS?

Thanks,
Dave-

"Xanth" wrote in message
...
Hello all,

I have a strange problem that has me here. dont know if it a OE or printer
issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of any
nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to
mine. I receive the reports as a text based email, I then print them out
for my dad to review. Heres my problem, sometimes it prints the reports
normal ( by that I mean a normal size font like a 10 or 11 ) and then
there are times it prints the reports in a font size so small I cannot
read it. This problem from what I can figure out is only on the notebook,
desktop reports seem fine.

Software tech says its my printer settings or driver. I have check with HP
and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any emails.

Thanks for any leads.

Dave



  #4  
Old April 12th 07, 01:55 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Sommer
external usenet poster
 
Posts: 1,463
Default printing issue?

You changed the Text Size in Internet Explorer?
--
Ronald Sommer

"Xanth" wrote in message
...
: Bruce,
:
: I tried your help, but no effect.
:
: I took a email that printed small, changed the font to largest and it
still
: printed microsmall.
: I then took a email that printed out properly and made the text largest
and
: it did nothing, text can out the same size.
:
: Should I try to reinstall OE 6.x?
: If so is it available from DL at MS?
:
: Thanks,
: Dave-
:
: "Xanth" wrote in message
: ...
: Hello all,
:
: I have a strange problem that has me here. dont know if it a OE or
printer
: issue so here goes.....
:
: I use a monitoring software from my sister (dad does not use a PC of any
: nature) so I can keep tabs on her ( shes 15 ) as she has abused the
: internet, myspace, AIM, etc , you get the point.
:
: She has a desktop and a notebook that connects wireless.( have a 2 user
: license)
:
: Well my problem lies within the reports I receive from her computer to
: mine. I receive the reports as a text based email, I then print them out
: for my dad to review. Heres my problem, sometimes it prints the reports
: normal ( by that I mean a normal size font like a 10 or 11 ) and then
: there are times it prints the reports in a font size so small I cannot
: read it. This problem from what I can figure out is only on the
notebook,
: desktop reports seem fine.
:
: Software tech says its my printer settings or driver. I have check with
HP
: and the driver is up to date.
: Made sure all the settings were to default, etc..
: Is it possible that my OE is faulting the print out?
: I have no other issues but then again I dont really print out any
emails.
:
: Thanks for any leads.
:
: Dave
:
:
:

  #5  
Old April 12th 07, 04:05 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default printing issue?

As Ron said, and I did, you have to make the change in Internet Explorer,
not in Outlook Express.

For print size: IE | View | Text Size | Make adjustment.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Xanth" wrote in message
...
Bruce,

I tried your help, but no effect.

I took a email that printed small, changed the font to largest and it
still printed microsmall.
I then took a email that printed out properly and made the text largest
and it did nothing, text can out the same size.

Should I try to reinstall OE 6.x?
If so is it available from DL at MS?

Thanks,
Dave-

"Xanth" wrote in message
...
Hello all,

I have a strange problem that has me here. dont know if it a OE or
printer issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of any
nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to
mine. I receive the reports as a text based email, I then print them out
for my dad to review. Heres my problem, sometimes it prints the reports
normal ( by that I mean a normal size font like a 10 or 11 ) and then
there are times it prints the reports in a font size so small I cannot
read it. This problem from what I can figure out is only on the notebook,
desktop reports seem fine.

Software tech says its my printer settings or driver. I have check with
HP and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any emails.

Thanks for any leads.

Dave




  #6  
Old April 12th 07, 05:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Xanth
external usenet poster
 
Posts: 3
Default printing issue?

Yes just tried in IE 7.x

IE | page | text size | largest

selected largest text,

Went back to OE and tried to print and still small. but only on her reports.

Dave-


--
Dave Utell
Utell Electric, Bronx NY
Ph: 718.549.7779
Fax: 718.549.7776
"Bruce Hagen" wrote in message
...
As Ron said, and I did, you have to make the change in Internet Explorer,
not in Outlook Express.

For print size: IE | View | Text Size | Make adjustment.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Xanth" wrote in message
...
Bruce,

I tried your help, but no effect.

I took a email that printed small, changed the font to largest and it
still printed microsmall.
I then took a email that printed out properly and made the text largest
and it did nothing, text can out the same size.

Should I try to reinstall OE 6.x?
If so is it available from DL at MS?

Thanks,
Dave-

"Xanth" wrote in message
...
Hello all,

I have a strange problem that has me here. dont know if it a OE or
printer issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of any
nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to
mine. I receive the reports as a text based email, I then print them out
for my dad to review. Heres my problem, sometimes it prints the reports
normal ( by that I mean a normal size font like a 10 or 11 ) and then
there are times it prints the reports in a font size so small I cannot
read it. This problem from what I can figure out is only on the
notebook, desktop reports seem fine.

Software tech says its my printer settings or driver. I have check with
HP and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any
emails.

Thanks for any leads.

Dave






  #7  
Old April 12th 07, 05:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default printing issue?

That sounds like the Shrink to Fit issue some are having with IE7.

The email message header does not print when you try to print an email
message by using either Microsoft Office Outlook 2003 or Microsoft Outlook
Express - also related to Shrink to Fit
http://support.microsoft.com/default.aspx/kb/931657

IE7 and "shrink to fit" problems - emails printing very small - hotfix
released:
http://msmvps.com/blogs/spywaresucks...18/689883.aspx

Another workaround for header printing is to switch to Read all messages in
Plain Text in Tools | Options | Read.

If you want to get a second opinion, the IE General newsgroup will probably
have more information on this.

For Internet Explorer questions not pertaining to Outlook Express, please
post to one of the following:

IE General newsgroup, (For IE6 and IE7):
news://msnews.microsoft.com/microsof...plorer.general
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Xanth" wrote in message
...
Yes just tried in IE 7.x

IE | page | text size | largest

selected largest text,

Went back to OE and tried to print and still small. but only on her
reports.

Dave-


--
Dave Utell
Utell Electric, Bronx NY
Ph: 718.549.7779
Fax: 718.549.7776
"Bruce Hagen" wrote in message
...
As Ron said, and I did, you have to make the change in Internet Explorer,
not in Outlook Express.

For print size: IE | View | Text Size | Make adjustment.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Xanth" wrote in message
...
Bruce,

I tried your help, but no effect.

I took a email that printed small, changed the font to largest and it
still printed microsmall.
I then took a email that printed out properly and made the text largest
and it did nothing, text can out the same size.

Should I try to reinstall OE 6.x?
If so is it available from DL at MS?

Thanks,
Dave-

"Xanth" wrote in message
...
Hello all,

I have a strange problem that has me here. dont know if it a OE or
printer issue so here goes.....

I use a monitoring software from my sister (dad does not use a PC of
any nature) so I can keep tabs on her ( shes 15 ) as she has abused the
internet, myspace, AIM, etc , you get the point.

She has a desktop and a notebook that connects wireless.( have a 2 user
license)

Well my problem lies within the reports I receive from her computer to
mine. I receive the reports as a text based email, I then print them
out for my dad to review. Heres my problem, sometimes it prints the
reports normal ( by that I mean a normal size font like a 10 or 11 )
and then there are times it prints the reports in a font size so small
I cannot read it. This problem from what I can figure out is only on
the notebook, desktop reports seem fine.

Software tech says its my printer settings or driver. I have check with
HP and the driver is up to date.
Made sure all the settings were to default, etc..
Is it possible that my OE is faulting the print out?
I have no other issues but then again I dont really print out any
emails.

Thanks for any leads.

Dave







  #8  
Old April 13th 07, 02:27 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
external usenet poster
 
Posts: 1,196
Default printing issue?

"Xanth" wrote in message
...
Yes just tried in IE 7.x

IE | page | text size | largest

selected largest text,

Went back to OE and tried to print and still small. but only on her
reports.



This is an IE7 problem and there is no good fix yet. Highlight the text you
want to print and copy it to a blank Notepad file. Print from there.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


  #9  
Old April 13th 07, 06:56 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Robert Aldwinckle
external usenet poster
 
Posts: 472
Default printing issue?

"Xanth" wrote in message
...
Yes just tried in IE 7.x

IE | page | text size | largest

selected largest text,



If it's like normal HTML you might also need to disable site-specified Font size
using the Accessibility dialog. Otherwise that View setting has no effect
on some documents (or parts of documents.)
Keystrokes in IE: Alt-T,O,Alt-e,z


FYI

Robert Aldwinckle
---


  #10  
Old April 16th 07, 09:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Philippe - Swiss
external usenet poster
 
Posts: 16
Default printing issue?

Hi there,

Well, until MS releases "publicly" this long awaited patch (!),
"simply" proceed as follows:

1)
Provided affected mail has HTML content: OE6 Tools
Options Read check "Read all messages in plain text".
(= Solution for a too small text size on hardcopy).

2)
And if at the same time no header (To/From/Subject) is being printed:
Highlight (at least) first character in message body Ctrl P Print
Page Range check "Selection".

(= Solution for missing header on hardcopy).

As far as I know, "this" has been working for most "victims"...

Philippe - Swiss


"Robert Aldwinckle" wrote in message
...
"Xanth" wrote in message
...
Yes just tried in IE 7.x

IE | page | text size | largest

selected largest text,



If it's like normal HTML you might also need to disable site-specified
Font size using the Accessibility dialog. Otherwise that View setting
has no effect on some documents (or parts of documents.)
Keystrokes in IE: Alt-T,O,Alt-e,z

FYI

Robert Aldwinckle
---



 




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