Is there a way to completely hide the window? I have a client who
while writing an email, the box pops up, disappears, then the screen
goes to the inbox. While not normally a problem, he's been
complaining that when he's writing an email while starting at the
keyboard, it'll happen and won't notice. He'll think he's finished
the letter but it's happened and then has to click back to the email
he was writing and finish. It's not that big of a deal to me but he
says he didn't used to have this problem and he can complain pretty
loudly. Any help would be appreciated. Thanks.

That dialog box should not be seen unless you click Send/Receive and
certainly not while in a new message window.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"helpme2pc" wrote in message
ps.com...
Is there a way to completely hide the window? I have a client who
while writing an email, the box pops up, disappears, then the screen
goes to the inbox. While not normally a problem, he's been
complaining that when he's writing an email while starting at the
keyboard, it'll happen and won't notice. He'll think he's finished
the letter but it's happened and then has to click back to the email
he was writing and finish. It's not that big of a deal to me but he
says he didn't used to have this problem and he can complain pretty
loudly. Any help would be appreciated. Thanks.

disable the option to check mail every xx minutes.







"helpme2pc" wrote in message ps.com...
Is there a way to completely hide the window? I have a client who
while writing an email, the box pops up, disappears, then the screen
goes to the inbox. While not normally a problem, he's been
complaining that when he's writing an email while starting at the
keyboard, it'll happen and won't notice. He'll think he's finished
the letter but it's happened and then has to click back to the email
he was writing and finish. It's not that big of a deal to me but he
says he didn't used to have this problem and he can complain pretty
loudly. Any help would be appreciated. Thanks.

Tools, Options, General, uncheck the Check for new messages every xx
minutes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"helpme2pc" wrote in message
ps.com...
Is there a way to completely hide the window? I have a client who
while writing an email, the box pops up, disappears, then the screen
goes to the inbox. While not normally a problem, he's been
complaining that when he's writing an email while starting at the
keyboard, it'll happen and won't notice. He'll think he's finished
the letter but it's happened and then has to click back to the email
he was writing and finish. It's not that big of a deal to me but he
says he didn't used to have this problem and he can complain pretty
loudly. Any help would be appreciated. Thanks.

It's been years since I've used OE so I can't say that I remember but
he claims that he never had this problem before. I shouldve mentioned
that we did do an in place upgrade from XP Home to Pro so something
might have happened to his profile. I'd like to avoid the disabling
the autocheck if possible. I'll try the new profile and see what
happens. Thanks for the help!

Damaged identities are a common issue with OE and it only takes a few
minutes to create a new one.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"helpme2pc" wrote in message
oups.com...
It's been years since I've used OE so I can't say that I remember but
he claims that he never had this problem before. I shouldve mentioned
that we did do an in place upgrade from XP Home to Pro so something
might have happened to his profile. I'd like to avoid the disabling
the autocheck if possible. I'll try the new profile and see what
happens. Thanks for the help!

Bruce Hagen wrote:
That dialog box should not be seen unless you click Send/Receive and
certainly not while in a new message window.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Or maybe "check for mail every nn" is just set to something very short?
Just a thought.

Pop`


"helpme2pc" wrote in message
ps.com...
Is there a way to completely hide the window? I have a client who
while writing an email, the box pops up, disappears, then the screen
goes to the inbox. While not normally a problem, he's been
complaining that when he's writing an email while starting at the
keyboard, it'll happen and won't notice. He'll think he's finished
the letter but it's happened and then has to click back to the email
he was writing and finish. It's not that big of a deal to me but he
says he didn't used to have this problem and he can complain pretty
loudly. Any help would be appreciated. Thanks.

"Poprivet" wrote in message
...
Bruce Hagen wrote:
That dialog box should not be seen unless you click Send/Receive and
certainly not while in a new message window.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Or maybe "check for mail every nn" is just set to something very short?
Just a thought.

Pop`


I never see that dialog box when OE polls for messages regardless of the
interval setting, and certainly never when in a new message window.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Bruce Hagen wrote:
"Poprivet" wrote in message
...
Bruce Hagen wrote:
That dialog box should not be seen unless you click Send/Receive and
certainly not while in a new message window.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Or maybe "check for mail every nn" is just set to something very
short? Just a thought.

Pop`


I never see that dialog box when OE polls for messages regardless of
the interval setting, and certainly never when in a new message
window.

Hmm, you're right: I think I jumped to the "new mail" notification without
thinking it thru. I just set it short and I do see it happen in the status
bar, but that's all; nothing pops up on the screen.

To the OP: Sorry, looks like I started something on you; that was a
wrong statement on my part.
Now, to take a different tact, if OE has to dial and sign on every xx
minutes, in that case you will see the popup. I used to have to keep my
online minutes to a minimum, so I had OE drop the connection everytime it
read mails and I'd do the answers etc. offline. But then when I clicked
Send, since I was offline, the modem had to dial out again, and in that case
you do see the popup happen.
I don't have the gumption to verify that right now, but it used to work
that way, I know. As long as you had OE open, if you were working offline,
then you did see the popup after each time it goes online to check/send the
mails. So it has to do with answering emails etc. in off line mode in the
case I'm talking here. If you're not working offline, then of course none
of it applies to you.

Pop`

"Bruce Hagen" wrote in message
...

"Poprivet" wrote in message
...
Bruce Hagen wrote:
That dialog box should not be seen unless you click Send/Receive and
certainly not while in a new message window.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test it. If all is well, you can import your messages and Address
Book from the old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

Or maybe "check for mail every nn" is just set to something very short?
Just a thought.

Pop`


I never see that dialog box when OE polls for messages regardless of the
interval setting, and certainly never when in a new message window.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

How about if someone pushed in the pushpin. But detail have to be showing
to do that.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.