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#1
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![]() A user on our network, somehow touched something and made their folder list disappear. I tried View | Layout | Folder List and it is selected. I tried removing it, restarting the computer and reselecting it, nothing happens. I also thought maybe it was resized to the left and it wasn't that either. It is Outlook Express version 6.0 any help would be greatly appreciated. Thank you, -Tim- |
#2
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The current Identity may be damaged, especially if its the default Main
Identity. Try one or more of the accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org Tim Kendall wrote: A user on our network, somehow touched something and made their folder list disappear. I tried View | Layout | Folder List and it is selected. I tried removing it, restarting the computer and reselecting it, nothing happens. I also thought maybe it was resized to the left and it wasn't that either. It is Outlook Express version 6.0 any help would be greatly appreciated. Thank you, -Tim- |
#3
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Thanks a lot, fixed it perfectly
PA Bear wrote: The current Identity may be damaged, especially if its the default Main Identity. Try one or more of the accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. |
#4
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YW, Tim, and thanks very much for the feedback.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org Tim Kendall wrote: Thanks a lot, fixed it perfectly PA Bear wrote: The current Identity may be damaged, especially if its the default Main Identity. Try one or more of the accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store. - Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. |
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