I have had problems with my delete buttons in OE but was fortunate to read
the read the info from Bruce Hagen and tried it on my computer. It worked!
Thanks Bruce! Now that I can delete emails again I am having problems
sending. When I hit the send button it says sending but then disconnects and
tells me it was not sent. The email is placed in the Outbox. The first
problem was when a contact said she got the same email 25 times as it
continued to resend. Some people are not receiving the emails at all. And I
never know if they receive them or not becuase nothing goes into my Sent
folder.

After talking to Microsoft, Bellsouth, and others I was told I had too many
emails in my Deleted and Sent folders so I cleared the Deleted Folder. Still
did not help.

Bruce Hagen...are you out there? Help!

Thanks!

Brandon Rickman

Bruce Hagen...are you out there? Help!

Yep. I'm out here.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create. When you're done, compact your folders as outlined below.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

"Brandon Rickman" Brandon wrote in
message ...
I have had problems with my delete buttons in OE but was fortunate to read
the read the info from Bruce Hagen and tried it on my computer. It
worked!
Thanks Bruce! Now that I can delete emails again I am having problems
sending. When I hit the send button it says sending but then disconnects
and
tells me it was not sent. The email is placed in the Outbox. The first
problem was when a contact said she got the same email 25 times as it
continued to resend. Some people are not receiving the emails at all.
And I
never know if they receive them or not becuase nothing goes into my Sent
folder.

After talking to Microsoft, Bellsouth, and others I was told I had too
many
emails in my Deleted and Sent folders so I cleared the Deleted Folder.
Still
did not help.

Bruce Hagen...are you out there? Help!

Thanks!

Brandon Rickman

Worked great! Thanks Bruce! You have been a huge help over the last week!
I will keep your info for future issues! I wish I had found you before
paying $65 for SmartFriend which did not fix the issue!

Thanks again!

Brandon Rickman

"Bruce Hagen" wrote:

Bruce Hagen...are you out there? Help!

Yep. I'm out here.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create. When you're done, compact your folders as outlined below.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

"Brandon Rickman" Brandon wrote in
message ...
I have had problems with my delete buttons in OE but was fortunate to read
the read the info from Bruce Hagen and tried it on my computer. It
worked!
Thanks Bruce! Now that I can delete emails again I am having problems
sending. When I hit the send button it says sending but then disconnects
and
tells me it was not sent. The email is placed in the Outbox. The first
problem was when a contact said she got the same email 25 times as it
continued to resend. Some people are not receiving the emails at all.
And I
never know if they receive them or not becuase nothing goes into my Sent
folder.

After talking to Microsoft, Bellsouth, and others I was told I had too
many
emails in my Deleted and Sent folders so I cleared the Deleted Folder.
Still
did not help.

Bruce Hagen...are you out there? Help!

Thanks!

Brandon Rickman

You're welcome. Glad it worked out for you.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Brandon Rickman" wrote in
message ...
Worked great! Thanks Bruce! You have been a huge help over the last
week!
I will keep your info for future issues! I wish I had found you before
paying $65 for SmartFriend which did not fix the issue!

Thanks again!

Brandon Rickman

"Bruce Hagen" wrote:

Bruce Hagen...are you out there? Help!

Yep. I'm out here.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create. When you're done, compact your folders as outlined below.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

"Brandon Rickman" Brandon wrote in
message ...
I have had problems with my delete buttons in OE but was fortunate to
read
the read the info from Bruce Hagen and tried it on my computer. It
worked!
Thanks Bruce! Now that I can delete emails again I am having problems
sending. When I hit the send button it says sending but then
disconnects
and
tells me it was not sent. The email is placed in the Outbox. The
first
problem was when a contact said she got the same email 25 times as it
continued to resend. Some people are not receiving the emails at all.
And I
never know if they receive them or not becuase nothing goes into my
Sent
folder.

After talking to Microsoft, Bellsouth, and others I was told I had too
many
emails in my Deleted and Sent folders so I cleared the Deleted Folder.
Still
did not help.

Bruce Hagen...are you out there? Help!

Thanks!

Brandon Rickman