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appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e This is the entire error message in three different columns: - Oh my goodness my schools tech suuport that this is a virus and that I am suuposed uninstall my Outlook Express and reinstall it - but I don't know if that is right or not - plus what if I loose data? I hope someone can help me! |
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Start he http://www.insideoe.com/problems/errors.htm#crash
General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm. - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP Brianne wrote: appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll modver:6.0.2900.3028 offset:0006480e This is the entire error message in three different columns: - Oh my goodness my schools tech suuport that this is a virus and that I am suuposed uninstall my Outlook Express and reinstall it - but I don't know if that is right or not - plus what if I loose data? I hope someone can help me! |
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Brianne
PA Bear gave you an excellent advice. The only reason that I am answering you also is to tell you to tell that Tech Support person that told you that it is a virus and re-install OE to go back to school and learn some more about his field. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Brianne" wrote in message ... appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll modver:6.0.2900.3028 offset:0006480e This is the entire error message in three different columns: - Oh my goodness my schools tech suuport that this is a virus and that I am suuposed uninstall my Outlook Express and reinstall it - but I don't know if that is right or not - plus what if I loose data? I hope someone can help me! |
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"Brianne" wrote in message
... appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll modver:6.0.2900.3028 offset:0006480e This is the entire error message in three different columns: - Oh my goodness my schools tech suuport that this is a virus and that I am suuposed uninstall my Outlook Express and reinstall it - but I don't know if that is right or not - plus what if I loose data? I hope someone can help me! The Tech support who told you that was guessing to cover up the fact that he didn't have any idea what was wrong. From http://www.fjsmjs.com/OE/directdb.htm Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the message store. Start by moving Folders.dbx to an empty Windows folder (with OE closed). Note: the DBX files are hidden in Win2K, WinXP and Win2K3. You will lose your folder hierarchy and the lists of newsgroups on the news servers, but it might get you into OE. If that doesn't do it then move all of the DBX files to the same folder as Folders.dbx (again with OE closed). You should now get into OE. Try importing the messages from the folder you moved the DBX files to. If you can't, you can use this tool to extract the messages: DBXtract ($5): http://www.oehelp.com/DBXtract/ Note: It can take a long time (days with really large folders). The messages can then be dragged from the Windows folder back into a folder in an open instance of OE. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
#5
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i`m so sorry i can no you helping
"Brianne" schreef in bericht ... appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll modver:6.0.2900.3028 offset:0006480e This is the entire error message in three different columns: - Oh my goodness my schools tech suuport that this is a virus and that I am suuposed uninstall my Outlook Express and reinstall it - but I don't know if that is right or not - plus what if I loose data? I hope someone can help me! |
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