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#1
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Hi
When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks |
#2
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Your ISP is wrong. There is no limit with OE. Since you altered the error
message it is harder to pin down, but it is either a restriction from your ISP, or more likely in this case, the recipient probably has a mailbox size limit and that was exceeded. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks |
#3
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Thanks for the advice. I will get back to my ISP and find out what is going
on. The error message was only altered in respect to the prefix of the email addy's. In fact I was both the sender and recipient in this case as a test to determine if file size was causing the rejection from the server. Rgds Roman "Bruce Hagen" wrote in message ... Your ISP is wrong. There is no limit with OE. Since you altered the error message it is harder to pin down, but it is either a restriction from your ISP, or more likely in this case, the recipient probably has a mailbox size limit and that was exceeded. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks |
#4
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I wasn't sure if the error message you posted came from your ISP or the
recipients because of the altered addresses, but you answered it. See this link. Unless the upgrade has been made, Tiscali linits messages to 5MB. http://www.tiscali.co.uk/presscentre...06mailbox.html -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Thanks for the advice. I will get back to my ISP and find out what is going on. The error message was only altered in respect to the prefix of the email addy's. In fact I was both the sender and recipient in this case as a test to determine if file size was causing the rejection from the server. Rgds Roman "Bruce Hagen" wrote in message ... Your ISP is wrong. There is no limit with OE. Since you altered the error message it is harder to pin down, but it is either a restriction from your ISP, or more likely in this case, the recipient probably has a mailbox size limit and that was exceeded. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks |
#5
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Again - many thanks. I did do a search in Tiscali on limits for mail - but
could not find any info. They should have upgrade by now. "Bruce Hagen" wrote in message ... I wasn't sure if the error message you posted came from your ISP or the recipients because of the altered addresses, but you answered it. See this link. Unless the upgrade has been made, Tiscali linits messages to 5MB. http://www.tiscali.co.uk/presscentre...06mailbox.html -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Thanks for the advice. I will get back to my ISP and find out what is going on. The error message was only altered in respect to the prefix of the email addy's. In fact I was both the sender and recipient in this case as a test to determine if file size was causing the rejection from the server. Rgds Roman "Bruce Hagen" wrote in message ... Your ISP is wrong. There is no limit with OE. Since you altered the error message it is harder to pin down, but it is either a restriction from your ISP, or more likely in this case, the recipient probably has a mailbox size limit and that was exceeded. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks |
#7
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Donnie Darko wrote:
Thanks for the advice. I will get back to my ISP and find out what is going on. The error message was only altered in respect to the prefix of the email addy's. In fact I was both the sender and recipient in this case as a test to determine if file size was causing the rejection from the server. Rgds Roman "Bruce Hagen" wrote in message ... Your ISP is wrong. There is no limit with OE. Since you altered the error message it is harder to pin down, but it is either a restriction from your ISP, or more likely in this case, the recipient probably has a mailbox size limit and that was exceeded. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Donnie Darko" wrote in message ... Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks Smart move and a wise way to check it out. |
#8
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Donnie Darko wrote:
Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks OE does not have any size limitations. Your ISP and your friend's ISP likely do though. I'm going to guess that the message means your friend's ISP is the problem one because usually if it's your own ISP the message is less cryptic OR there isn't even a message, just a failure. The only way around it would be to break the message into two parts so they are each smaller. 5 MB isn't actually the size of message you can send, either. E-mail must add "overhead" data to your e-mail, so the actual max you can send might be closer to 4.5 Meg. Such information -should- be included on the ISP's sites under tech support areas. HTH Pop` |
#9
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![]() "Poprivet" wrote in message ... : Donnie Darko wrote: : Hi : : When I try to send jpg images which are 5MB in size from Outlook : Express, I get an error message like that below : : "The following message to was undeliverable. : The reason for the problem: : 5.1.0 - Unknown address error 552-'MAIL : max. message size exceeded" : : When I contacted my ISP, they advised that the max. size of mail from : OE is 5MB. : Is this a restriction within OE or is it a restriction applied by my : ISP?? : If these restrictions cannot be removed, is there any way around this : issue so that I can send large image files? : : Thanks : : OE does not have any size limitations. Your ISP and your friend's ISP : likely do though. I'm going to guess that the message means your friend's : ISP is the problem one because usually if it's your own ISP the message is : less cryptic OR there isn't even a message, just a failure. : : The only way around it would be to break the message into two parts so they : are each smaller. 5 MB isn't actually the size of message you can send, : either. E-mail must add "overhead" data to your e-mail, so the actual max : you can send might be closer to 4.5 Meg. : : Such information -should- be included on the ISP's sites under tech support : areas. : : HTH : Pop` : : You added overhead and the size is smaller? Attachments must be encoded as text which adds 33 1/3 % to the size of the email. So a 5 MB attachment will be 6.7 MB email. -- Ronald Sommer |
#10
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Ron Sommer wrote:
"Poprivet" wrote in message ... Donnie Darko wrote: Hi When I try to send jpg images which are 5MB in size from Outlook Express, I get an error message like that below "The following message to was undeliverable. The reason for the problem: 5.1.0 - Unknown address error 552-'MAIL max. message size exceeded" When I contacted my ISP, they advised that the max. size of mail from OE is 5MB. Is this a restriction within OE or is it a restriction applied by my ISP?? If these restrictions cannot be removed, is there any way around this issue so that I can send large image files? Thanks OE does not have any size limitations. Your ISP and your friend's ISP likely do though. I'm going to guess that the message means your friend's ISP is the problem one because usually if it's your own ISP the message is less cryptic OR there isn't even a message, just a failure. The only way around it would be to break the message into two parts so they are each smaller. 5 MB isn't actually the size of message you can send, either. E-mail must add "overhead" data to your e-mail, so the actual max you can send might be closer to 4.5 Meg. Such information -should- be included on the ISP's sites under tech support areas. HTH Pop` You added overhead and the size is smaller? Attachments must be encoded as text which adds 33 1/3 % to the size of the email. So a 5 MB attachment will be 6.7 MB email. Yes; I stated it correctly. The OP cannot Send if it's close to 5 Meg; it has to be SMALLER than that. With overhead added, the message the OP can Send successfully is going to be LESS THAN 5 Meg. The size (5 Meg) the ISPs give typically does NOT include the overhead since it's hard to predict what the overhead will be. BTW, your rule of thumb is a decent one. So the sender usually ends up guessing at how close to the stated limits his mails can actually be. If the OP sent a 5 Meg attachment, it would fail because it's over 5 Meg; he has to make it smaller. Or break it into smaller pieces and multiple e-mails if the REceiver knows how to reassemble them. In my case I have a 10 Meg limit and normally can't send anything abt 6.5, sometimes closer to 7 Meg. For mine it's not just the attachments; it's the e-mail total size. That's likely the OP's situation also. Regards, Pop` |
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