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Mail Size Restriction



 
 
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  #1  
Old May 5th 07, 02:57 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Donnie Darko
external usenet poster
 
Posts: 12
Default Mail Size Restriction

Hi

When I try to send jpg images which are 5MB in size from Outlook Express, I
get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL max.
message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from OE is
5MB.
Is this a restriction within OE or is it a restriction applied by my ISP??

If these restrictions cannot be removed, is there any way around this issue
so that I can send large image files?

Thanks


  #2  
Old May 5th 07, 03:59 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Mail Size Restriction

Your ISP is wrong. There is no limit with OE. Since you altered the error
message it is harder to pin down, but it is either a restriction from your
ISP, or more likely in this case, the recipient probably has a mailbox size
limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook Express,
I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from OE
is 5MB.
Is this a restriction within OE or is it a restriction applied by my ISP??

If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks



  #3  
Old May 5th 07, 07:52 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Donnie Darko
external usenet poster
 
Posts: 12
Default Mail Size Restriction

Thanks for the advice. I will get back to my ISP and find out what is going
on.

The error message was only altered in respect to the prefix of the email
addy's.

In fact I was both the sender and recipient in this case as a test to
determine if file size was causing the rejection from the server.

Rgds
Roman



"Bruce Hagen" wrote in message
...
Your ISP is wrong. There is no limit with OE. Since you altered the error
message it is harder to pin down, but it is either a restriction from your
ISP, or more likely in this case, the recipient probably has a mailbox
size limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from OE
is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??

If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks





  #4  
Old May 5th 07, 08:04 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Mail Size Restriction

I wasn't sure if the error message you posted came from your ISP or the
recipients because of the altered addresses, but you answered it.

See this link. Unless the upgrade has been made, Tiscali linits messages to
5MB.
http://www.tiscali.co.uk/presscentre...06mailbox.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Thanks for the advice. I will get back to my ISP and find out what is
going on.

The error message was only altered in respect to the prefix of the email
addy's.

In fact I was both the sender and recipient in this case as a test to
determine if file size was causing the rejection from the server.

Rgds
Roman



"Bruce Hagen" wrote in message
...
Your ISP is wrong. There is no limit with OE. Since you altered the error
message it is harder to pin down, but it is either a restriction from
your ISP, or more likely in this case, the recipient probably has a
mailbox size limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from OE
is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??

If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks






  #5  
Old May 5th 07, 08:16 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Donnie Darko
external usenet poster
 
Posts: 12
Default Mail Size Restriction

Again - many thanks. I did do a search in Tiscali on limits for mail - but
could not find any info. They should have upgrade by now.

"Bruce Hagen" wrote in message
...
I wasn't sure if the error message you posted came from your ISP or the
recipients because of the altered addresses, but you answered it.

See this link. Unless the upgrade has been made, Tiscali linits messages
to 5MB.
http://www.tiscali.co.uk/presscentre...06mailbox.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Thanks for the advice. I will get back to my ISP and find out what is
going on.

The error message was only altered in respect to the prefix of the email
addy's.

In fact I was both the sender and recipient in this case as a test to
determine if file size was causing the rejection from the server.

Rgds
Roman



"Bruce Hagen" wrote in message
...
Your ISP is wrong. There is no limit with OE. Since you altered the
error message it is harder to pin down, but it is either a restriction
from your ISP, or more likely in this case, the recipient probably has a
mailbox size limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from
OE is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??

If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks








  #6  
Old May 5th 07, 08:24 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Mail Size Restriction

You're welcome.

BTW. If you post using your real e-mail address, it's all over the thread
anyway, so there is no point in altering it in your error message.

Among other places, spammers harvest e-mail addresses from newsgroups. Not
what is in a post, but the address used to post with.

Assuming is your real address, I would suggest
changing it to
lid in Tools | Accounts | News
| Properties.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Again - many thanks. I did do a search in Tiscali on limits for mail -
but could not find any info. They should have upgrade by now.

"Bruce Hagen" wrote in message
...
I wasn't sure if the error message you posted came from your ISP or the
recipients because of the altered addresses, but you answered it.

See this link. Unless the upgrade has been made, Tiscali linits messages
to 5MB.
http://www.tiscali.co.uk/presscentre...06mailbox.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Thanks for the advice. I will get back to my ISP and find out what is
going on.

The error message was only altered in respect to the prefix of the email
addy's.

In fact I was both the sender and recipient in this case as a test to
determine if file size was causing the rejection from the server.

Rgds
Roman



"Bruce Hagen" wrote in message
...
Your ISP is wrong. There is no limit with OE. Since you altered the
error message it is harder to pin down, but it is either a restriction
from your ISP, or more likely in this case, the recipient probably has
a mailbox size limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from
OE is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??

If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks









  #7  
Old May 6th 07, 05:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Poprivet
external usenet poster
 
Posts: 122
Default Mail Size Restriction

Donnie Darko wrote:
Thanks for the advice. I will get back to my ISP and find out what
is going on.

The error message was only altered in respect to the prefix of the
email addy's.

In fact I was both the sender and recipient in this case as a test to
determine if file size was causing the rejection from the server.

Rgds
Roman



"Bruce Hagen" wrote in message
...
Your ISP is wrong. There is no limit with OE. Since you altered the
error message it is harder to pin down, but it is either a
restriction from your ISP, or more likely in this case, the
recipient probably has a mailbox size limit and that was exceeded.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Donnie Darko" wrote in message
...
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was
undeliverable. The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail
from OE is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??

If these restrictions cannot be removed, is there any way around
this issue so that I can send large image files?

Thanks


Smart move and a wise way to check it out.


  #8  
Old May 5th 07, 04:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Poprivet
external usenet poster
 
Posts: 122
Default Mail Size Restriction

Donnie Darko wrote:
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail from
OE is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??
If these restrictions cannot be removed, is there any way around this
issue so that I can send large image files?

Thanks


OE does not have any size limitations. Your ISP and your friend's ISP
likely do though. I'm going to guess that the message means your friend's
ISP is the problem one because usually if it's your own ISP the message is
less cryptic OR there isn't even a message, just a failure.

The only way around it would be to break the message into two parts so they
are each smaller. 5 MB isn't actually the size of message you can send,
either. E-mail must add "overhead" data to your e-mail, so the actual max
you can send might be closer to 4.5 Meg.

Such information -should- be included on the ISP's sites under tech support
areas.

HTH
Pop`


  #9  
Old May 5th 07, 06:28 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ron Sommer
external usenet poster
 
Posts: 1,463
Default Mail Size Restriction


"Poprivet" wrote in message
...
: Donnie Darko wrote:
: Hi
:
: When I try to send jpg images which are 5MB in size from Outlook
: Express, I get an error message like that below
:
: "The following message to was undeliverable.
: The reason for the problem:
: 5.1.0 - Unknown address error 552-'MAIL
: max. message size exceeded"
:
: When I contacted my ISP, they advised that the max. size of mail from
: OE is 5MB.
: Is this a restriction within OE or is it a restriction applied by my
: ISP??
: If these restrictions cannot be removed, is there any way around this
: issue so that I can send large image files?
:
: Thanks
:
: OE does not have any size limitations. Your ISP and your friend's ISP
: likely do though. I'm going to guess that the message means your friend's
: ISP is the problem one because usually if it's your own ISP the message is
: less cryptic OR there isn't even a message, just a failure.
:
: The only way around it would be to break the message into two parts so
they
: are each smaller. 5 MB isn't actually the size of message you can send,
: either. E-mail must add "overhead" data to your e-mail, so the actual max
: you can send might be closer to 4.5 Meg.
:
: Such information -should- be included on the ISP's sites under tech
support
: areas.
:
: HTH
: Pop`
:
:
You added overhead and the size is smaller?

Attachments must be encoded as text which adds 33 1/3 % to the size of the
email.
So a 5 MB attachment will be 6.7 MB email.
--
Ronald Sommer

  #10  
Old May 6th 07, 05:25 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Poprivet
external usenet poster
 
Posts: 122
Default Mail Size Restriction

Ron Sommer wrote:
"Poprivet" wrote in message
...
Donnie Darko wrote:
Hi

When I try to send jpg images which are 5MB in size from Outlook
Express, I get an error message like that below

"The following message to was
undeliverable. The reason for the problem:
5.1.0 - Unknown address error 552-'MAIL
max. message size exceeded"

When I contacted my ISP, they advised that the max. size of mail
from OE is 5MB.
Is this a restriction within OE or is it a restriction applied by my
ISP??
If these restrictions cannot be removed, is there any way around
this issue so that I can send large image files?

Thanks


OE does not have any size limitations. Your ISP and your friend's
ISP likely do though. I'm going to guess that the message means
your friend's ISP is the problem one because usually if it's your
own ISP the message is less cryptic OR there isn't even a message,
just a failure.

The only way around it would be to break the message into two parts
so they are each smaller. 5 MB isn't actually the size of message
you can send, either. E-mail must add "overhead" data to your
e-mail, so the actual max you can send might be closer to 4.5 Meg.

Such information -should- be included on the ISP's sites under tech
support areas.

HTH
Pop`


You added overhead and the size is smaller?

Attachments must be encoded as text which adds 33 1/3 % to the size
of the email.
So a 5 MB attachment will be 6.7 MB email.


Yes; I stated it correctly. The OP cannot Send if it's close to 5 Meg; it
has to be SMALLER than that. With overhead added, the message the OP can
Send successfully is going to be LESS THAN 5 Meg. The size (5 Meg) the ISPs
give typically does NOT include the overhead since it's hard to predict what
the overhead will be. BTW, your rule of thumb is a decent one.
So the sender usually ends up guessing at how close to the stated limits
his mails can actually be. If the OP sent a 5 Meg attachment, it would fail
because it's over 5 Meg; he has to make it smaller. Or break it into
smaller pieces and multiple e-mails if the REceiver knows how to reassemble
them. In my case I have a 10 Meg limit and normally can't send anything
abt 6.5, sometimes closer to 7 Meg. For mine it's not just the attachments;
it's the e-mail total size. That's likely the OP's situation also.

Regards,

Pop`


 




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