Hi,

One user at my office had this problem in Xp - now so does the MD (in
Vista)of the firm. Picked up remotely so would like to know how to solve when
I go to office 2moro!!

User send email using OE - sends ok, no error message, reciever keeps
getting over and over, email sits in outbox.

Crazy, dumb basic question but can't solve it - all help v. much appreciated.

TA!

If the problem is using Vista, then they don't have Outlook Express. Post to
that newsgroup.

If the problem is with Outlook Express, then:

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Tapanga" wrote in message
...
Hi,

One user at my office had this problem in Xp - now so does the MD (in
Vista)of the firm. Picked up remotely so would like to know how to solve
when
I go to office 2moro!!

User send email using OE - sends ok, no error message, reciever keeps
getting over and over, email sits in outbox.

Crazy, dumb basic question but can't solve it - all help v. much
appreciated.

TA!

Thank you.

Now I know I'm not going mental as I had already done that. ... but I'm
baffed as it still does it.

Is there anything else I could try?




"Tapanga" wrote:

Hi,

One user at my office had this problem in Xp - now so does the MD (in
Vista)of the firm. Picked up remotely so would like to know how to solve when
I go to office 2moro!!

User send email using OE - sends ok, no error message, reciever keeps
getting over and over, email sits in outbox.

Crazy, dumb basic question but can't solve it - all help v. much appreciated.

TA!

Was OE closed when you deleted the two dbx files? It needs to be.

Did you turn off e-mail scanning as well?

You could try a new identity.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Tapanga" wrote in message
...
Thank you.

Now I know I'm not going mental as I had already done that. ... but I'm
baffed as it still does it.

Is there anything else I could try?




"Tapanga" wrote:

Hi,

One user at my office had this problem in Xp - now so does the MD (in
Vista)of the firm. Picked up remotely so would like to know how to solve
when
I go to office 2moro!!

User send email using OE - sends ok, no error message, reciever keeps
getting over and over, email sits in outbox.

Crazy, dumb basic question but can't solve it - all help v. much
appreciated.

TA!

There is no OE in Vista. If you're referring to Windows Mail in Vista and
messages are "stuck in outbox", see this page for a resolution:
http://www.oehelp.com/WMUtil/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Tapanga wrote:
One user at my office had this problem in Xp - now so does the MD (in
Vista)of the firm. Picked up remotely so would like to know how to solve
when I go to office 2moro!!

User send email using OE - sends ok, no error message, reciever keeps
getting over and over, email sits in outbox.

Crazy, dumb basic question but can't solve it - all help v. much
appreciated.

TA!