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#1
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Help!
Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
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#2
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This is usually caused by scanning e-mail, or an anti-spam program.
Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#4
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Hi Bruce
Tried turning off Norton antivirus but no good. I am automatically getting Microsoft updates and all up to date. Leaving until tomorrow and hope it sorts itself out while I am not sitting on the PC getting more and more tired trying to resolve. However I am really grateful for your tips. Ken "Bruce Hagen" wrote in message ... This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#5
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Thank you for your tip and I will try in the morning as I am ready to throw
the PC out of the window or something equally as vicious!!!!! :-) Ken "IK" wrote in message ... 1. On the Servers Tab a. Change the Incoming mail (POP3) and Outgoing mail (SMTP) settings to: 1. Incoming mail FROM pop3.email.msn.com TO pop3.live.com 2. Outgoing mail FROM smtp.email.msn.com TO smtp.live.com b. Uncheck the "Log on using Secure Password Authentication" box 2. On the Advanced Tab a. Change the port number for Incoming Mail (POP3) from 110 to 995 b. Check both the boxes that indicates "This server requires a secure connection (SSL)" Under Incoming Mail Server/ account name: enter your entire email address: , not only the user name. I had the same problem and this works. "Ken" wrote: Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#6
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You are not up-to-date. Your message headers read:
Newsreader: Microsoft Outlook Express 6.00.2900.2869 If you were up-to-date, they would read: Newsreader: Microsoft Outlook Express 6.00.2900.3028 Get rid of Norton and get Avast, (freeware). -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Hi Bruce Tried turning off Norton antivirus but no good. I am automatically getting Microsoft updates and all up to date. Leaving until tomorrow and hope it sorts itself out while I am not sitting on the PC getting more and more tired trying to resolve. However I am really grateful for your tips. Ken "Bruce Hagen" wrote in message ... This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#7
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Hi Bruce
Mystery deepens and you are right it should read 3028 which it does on my second PC! I assume this indicates I (on my main PC) am missing a load of updates which I will explore tomorrow. I may get my PC fixing guy out and ask him to sort out as I think I am due for a spring clean and reformat. Again thank you for helping. Ken "Bruce Hagen" wrote in message ... You are not up-to-date. Your message headers read: Newsreader: Microsoft Outlook Express 6.00.2900.2869 If you were up-to-date, they would read: Newsreader: Microsoft Outlook Express 6.00.2900.3028 Get rid of Norton and get Avast, (freeware). -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Hi Bruce Tried turning off Norton antivirus but no good. I am automatically getting Microsoft updates and all up to date. Leaving until tomorrow and hope it sorts itself out while I am not sitting on the PC getting more and more tired trying to resolve. However I am really grateful for your tips. Ken "Bruce Hagen" wrote in message ... This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#8
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Alas tried but not working for me but thanks for answering.
Ken "Ken" Reply to NG only wrote in message ... Thank you for your tip and I will try in the morning as I am ready to throw the PC out of the window or something equally as vicious!!!!! :-) Ken "IK" wrote in message ... 1. On the Servers Tab a. Change the Incoming mail (POP3) and Outgoing mail (SMTP) settings to: 1. Incoming mail FROM pop3.email.msn.com TO pop3.live.com 2. Outgoing mail FROM smtp.email.msn.com TO smtp.live.com b. Uncheck the "Log on using Secure Password Authentication" box 2. On the Advanced Tab a. Change the port number for Incoming Mail (POP3) from 110 to 995 b. Check both the boxes that indicates "This server requires a secure connection (SSL)" Under Incoming Mail Server/ account name: enter your entire email address: , not only the user name. I had the same problem and this works. "Ken" wrote: Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#9
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Hi Bruce
I have updated all my patches and thank goodness my email is getting through. Next is to look at removing Norton and looking at Avast. Again thank you for your help. Ken "Bruce Hagen" wrote in message ... You are not up-to-date. Your message headers read: Newsreader: Microsoft Outlook Express 6.00.2900.2869 If you were up-to-date, they would read: Newsreader: Microsoft Outlook Express 6.00.2900.3028 Get rid of Norton and get Avast, (freeware). -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Hi Bruce Tried turning off Norton antivirus but no good. I am automatically getting Microsoft updates and all up to date. Leaving until tomorrow and hope it sorts itself out while I am not sitting on the PC getting more and more tired trying to resolve. However I am really grateful for your tips. Ken "Bruce Hagen" wrote in message ... This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
#10
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You're welcome.
In the case of Avast, choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange. Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. Avast: http://www.avast.com/eng/download-avast-home.html -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Hi Bruce I have updated all my patches and thank goodness my email is getting through. Next is to look at removing Norton and looking at Avast. Again thank you for your help. Ken "Bruce Hagen" wrote in message ... You are not up-to-date. Your message headers read: Newsreader: Microsoft Outlook Express 6.00.2900.2869 If you were up-to-date, they would read: Newsreader: Microsoft Outlook Express 6.00.2900.3028 Get rid of Norton and get Avast, (freeware). -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Hi Bruce Tried turning off Norton antivirus but no good. I am automatically getting Microsoft updates and all up to date. Leaving until tomorrow and hope it sorts itself out while I am not sitting on the PC getting more and more tired trying to resolve. However I am really grateful for your tips. Ken "Bruce Hagen" wrote in message ... This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 You are also missing some patches. Visit Windows Updates ASAP. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Ken" Reply to NG only wrote in message ... Help! Suddenly my email stopped coming in on my main PC and getting this error message below. Yet on my second PC with exactly the same account settings the emails getting through. Tried removing account and creating new again, tried restarting PC but still my main PC will not receive email. Any thoughts? Ken Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxxxxxxx', Server: 'xxxxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F |
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