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#1
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![]() If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! |
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#2
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Just so others aren't confused, doing a System Restore is not the same as
reinstalling your OS. Emailing scanning features have been proven not to be the culprit with this incident. I did turn this feature off when installed the program almost 2 years ago. "N. Miller" wrote: On Tue, 15 May 2007 16:43:02 -0700, CNS wrote: I just donʼt like what Iʼve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, Iʼve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. I have only had two Windows Updates that broke anything; neither required reinstalling the OS. Norton System Doctor royally screwed my Windows ME computer. Norton Anti Virus email scanning has been confirmed to royally screw MS Outlook Express email stores, and even the Symantec site confirms that email scanning in not necessary. | http://groups.google.com/group/micro...43622cfc 56c9 And Symantec clearly states that their Anti Virus email scanner is not compatible with servers using SSL: http://service1.symantec.com/SUPPORT...01091807593406 -- Norman ~Shine, bright morning light, ~now in the air the spring is coming. ~Sweet, blowing wind, ~singing down the hills and valleys. |
#3
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"CNS" wrote in message
... If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! If you have anything from Norton installed the best thing you can do for your computer. If you have Norton on a Chinese language computer and let Norton update you won't be able to restart Windows. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
#4
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Remember Crash Guard? G
steve "Frank Saunders, MS-MVP OE/WM" wrote in message ... "CNS" wrote in message ... If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! If you have anything from Norton installed the best thing you can do for your computer. If you have Norton on a Chinese language computer and let Norton update you won't be able to restart Windows. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
#5
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"Steve Cochran" wrote in message
... Remember Crash Guard? G steve Trying to give me nightmares? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
#6
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You mean Crash Maker? G
-- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Steve Cochran" wrote in message ... Remember Crash Guard? G steve "Frank Saunders, MS-MVP OE/WM" wrote in message ... "CNS" wrote in message ... If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select "Show all Updates." This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the "notify me" option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn't really feel like testing that solution. But, for someone that doesn't have Windows XP (System Restore), this could be a fix to the problem. Don't know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been "confirmed" that Norton is "directly" to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this "particular issue" other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don't like what I've been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I've had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! If you have anything from Norton installed the best thing you can do for your computer. If you have Norton on a Chinese language computer and let Norton update you won't be able to restart Windows. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
#7
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Hi guys - I've been troubled with this problem on two occassions now - first
time was on an XP pro setup with updates completely disabled, and second time, in the last few days, with a completely clean install of XP pro with all updates installed. The only common thread is Norton Internet Security installed and updated on both machines.... "CNS" wrote: If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! |
#8
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Repost (I'm sure...):
Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary: paste Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /paste http://service1.symantec.com/SUPPORT...02111812533106 Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org Tallusman wrote: Hi guys - I've been troubled with this problem on two occassions now - first time was on an XP pro setup with updates completely disabled, and second time, in the last few days, with a completely clean install of XP pro with all updates installed. The only common thread is Norton Internet Security installed and updated on both machines.... "CNS" wrote: If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! |
#9
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Having researched this at great depth I remain confused as to the specific
cause but it is clearly an issue between MS updates and Symantecs ccEmailproxy and can someone with big hands please bang their heads together???????? "Tallusman" wrote: Hi guys - I've been troubled with this problem on two occassions now - first time was on an XP pro setup with updates completely disabled, and second time, in the last few days, with a completely clean install of XP pro with all updates installed. The only common thread is Norton Internet Security installed and updated on both machines.... "CNS" wrote: If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! |
#10
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You need at least to turn off email scanning. See
www.oehelp.com/OETips.aspx#3 steve "Tallusman" wrote in message ... Having researched this at great depth I remain confused as to the specific cause but it is clearly an issue between MS updates and Symantecs ccEmailproxy and can someone with big hands please bang their heads together???????? "Tallusman" wrote: Hi guys - I've been troubled with this problem on two occassions now - first time was on an XP pro setup with updates completely disabled, and second time, in the last few days, with a completely clean install of XP pro with all updates installed. The only common thread is Norton Internet Security installed and updated on both machines.... "CNS" wrote: If you are a Windows XP user and are experiencing problems with Outlook Express 6 connecting (error 10061, 0x800CCC0E) when you log on from one user to another and do not want to uninstall your Norton software than read on. This problem started to occur right after I did a Windows Update (4/11 security updates). The following solution worked for me and may work for you. 1. Turn off Automatic Updates located in the Security Center. 2. Do a System Restore to the date prior to when you installed the last set of security updates. To check the date, go to Add/Remove Programs and at the top of the page select “Show all Updates.” This will allow you to view the date the updates were installed. 3. Disable Norton 4. Run Windows Update to reinstall all security patches 5. Enable Norton 6. Always disable Norton before downloading any future security updates using Windows Update. To do this, turn off Automatic Updates and select the “notify me” option. This will allow you to disable Norton before downloading and installing any future security updates. No one has reported, as of yet, if uninstalling the Updates and then reinstalling them with Norton disabled will work as well. I didn’t really feel like testing that solution. But, for someone that doesn’t have Windows XP (System Restore), this could be a fix to the problem. Don’t know? I find it rather strange that anyone would trash their Norton program if they have never experienced any previous problems with OE. It has still not been “confirmed” that Norton is “directly” to blame for this particular issue. Personally, I find it very hard to swallow that this issue has any direct correlation with the problems associated with Norton and OE based on many user reports that none of the workarounds that have been suggested and used in the past to solve such compatibly issues with Norton and OE have worked on this “particular issue” other than uninstalling Norton all together. Wow, that was a mouthful! Also, that there have been numerous posts on several forums that this issue occurred right after users installed the 4/11/07 security updates. I just don’t like what I’ve been reading lately about Windows Updates and conflicts with third party software. To be quite honest, I’ve had more problems with Windows Updates than with Norton, and have found more professional articles related to security update glitches than problems with Norton and OE. By the way, I turned off the email scanning feature when I first installed the program. Happy computing everyone!!! |
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Thread | Thread Starter | Forum | Replies | Last Post |
Error 10061, 0x800ccc0e, bug? | Mike | Outlook Express | 53 | May 29th 07 06:45 PM |
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error prtocol smpt, port 25, no socket error,10061, nr 0x8ooCCC0e | Larry W StJohn | Outlook - General Queries | 6 | August 16th 06 03:39 PM |
Daily "No socket Error": 10061, Error Number: 0x800CCC0E | GB | Outlook Express | 2 | March 20th 06 10:36 PM |