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#1
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When I click on my OE icon I get the blue flash screen then a white box on
top saying: Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. There is no way I can get it to open. I have tried debugging, rebooting, sfc scannow, uninstalling and reinstalling and now dont know what else to do. Something is obviously corrupted. Can I just download OE6 again from Microsoft or do I have to download IE6 too? Can you still download IE6 or is it all 7 now which I dont want. I am using XP. Thanks |
#2
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Microsoft Outlook Express has encountered a problem and needs to close:
http://support.microsoft.com/kb/898122 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Mo" wrote in message ... When I click on my OE icon I get the blue flash screen then a white box on top saying: Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. There is no way I can get it to open. I have tried debugging, rebooting, sfc scannow, uninstalling and reinstalling and now dont know what else to do. Something is obviously corrupted. Can I just download OE6 again from Microsoft or do I have to download IE6 too? Can you still download IE6 or is it all 7 now which I dont want. I am using XP. Thanks |
#3
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Mo,
Did you try a spyware/virus scan? http://www.spywareguide.com Bob On May 19, 9:09 am, "Mo" wrote: When I click on my OE icon I get the blue flash screen then a white box on top saying: Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. There is no way I can get it to open. I have tried debugging, rebooting, sfc scannow, uninstalling and reinstalling and now dont know what else to do. Something is obviously corrupted. Can I just download OE6 again from Microsoft or do I have to download IE6 too? Can you still download IE6 or is it all 7 now which I dont want. I am using XP. Thanks |
#4
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![]() "Mo" ... When I click on my OE icon I get the blue flash screen then a white box on top saying: Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. There is no way I can get it to open. I have tried debugging, rebooting, sfc scannow, uninstalling and reinstalling and now dont know what else to do. Something is obviously corrupted. Can I just download OE6 again from Microsoft or do I have to download IE6 too? Can you still download IE6 or is it all 7 now which I dont want. I am using XP. Thanks |
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