I am helping a friend switch from Netscape 7.1 browser/mail to Internet
Explorer and Outlook Express. We were able to set up her new mailbox with no
problems and are receiving new messages. We were not able to import her old
mail messages into OE, however. She's running Windows XP SP2 and has Office
2003 installed.

We located the directory that holds all of her mail folders and are able to
open it and read individual email messages using MS Word. But, when we do
File, Import, and specify either Netscape Communicator or Netscape Mail (v2
or V3) we get the same error message:

No messages can be found in this folder or another application is running
that has the required files open. Please select another folder or try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill

To import messages from Netscape 7, you need to install Netscape version 4xx
first.

Netscape to Outlook Express:
http://home.att.net/~cherokee67/ns7mailtoOEorO.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I am helping a friend switch from Netscape 7.1 browser/mail to Internet
Explorer and Outlook Express. We were able to set up her new mailbox with
no
problems and are receiving new messages. We were not able to import her
old
mail messages into OE, however. She's running Windows XP SP2 and has
Office
2003 installed.

We located the directory that holds all of her mail folders and are able
to
open it and read individual email messages using MS Word. But, when we do
File, Import, and specify either Netscape Communicator or Netscape Mail
(v2
or V3) we get the same error message:

No messages can be found in this folder or another application is running
that has the required files open. Please select another folder or try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill

Bruce,

Thanks for the quick response. I thought it would end up being something
like this, but wasn't able to get any information from Netscape. We'll give
this a try early next week and let you know the outcome. I am assuming we
can get a copy of Netscape 4.xx somewhere...

Bill

"Bruce Hagen" wrote:

To import messages from Netscape 7, you need to install Netscape version 4xx
first.

Netscape to Outlook Express:
http://home.att.net/~cherokee67/ns7mailtoOEorO.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I am helping a friend switch from Netscape 7.1 browser/mail to Internet
Explorer and Outlook Express. We were able to set up her new mailbox with
no
problems and are receiving new messages. We were not able to import her
old
mail messages into OE, however. She's running Windows XP SP2 and has
Office
2003 installed.

We located the directory that holds all of her mail folders and are able
to
open it and read individual email messages using MS Word. But, when we do
File, Import, and specify either Netscape Communicator or Netscape Mail
(v2
or V3) we get the same error message:

No messages can be found in this folder or another application is running
that has the required files open. Please select another folder or try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill

"Bill" escribió en el mensaje
...
Bruce,

Thanks for the quick response. I thought it would end up being something
like this, but wasn't able to get any information from Netscape. We'll
give
this a try early next week and let you know the outcome. I am assuming we
can get a copy of Netscape 4.xx somewhere...

Bill

"Bruce Hagen" wrote:

To import messages from Netscape 7, you need to install Netscape version
4xx
first.

Netscape to Outlook Express:
http://home.att.net/~cherokee67/ns7mailtoOEorO.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I am helping a friend switch from Netscape 7.1 browser/mail to Internet
Explorer and Outlook Express. We were able to set up her new mailbox
with
no
problems and are receiving new messages. We were not able to import her
old
mail messages into OE, however. She's running Windows XP SP2 and has
Office
2003 installed.

We located the directory that holds all of her mail folders and are
able
to
open it and read individual email messages using MS Word. But, when we
do
File, Import, and specify either Netscape Communicator or Netscape Mail
(v2
or V3) we get the same error message:

No messages can be found in this folder or another application is
running
that has the required files open. Please select another folder or try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill

You should be able to get it here..
http://www.oldversion.com/program.php?n=Netscape

"Bruce Hagen" wrote in message
...
To import messages from Netscape 7, you need to install Netscape
version 4xx first.

Netscape to Outlook Express:
http://home.att.net/~cherokee67/ns7mailtoOEorO.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I am helping a friend switch from Netscape 7.1 browser/mail to
Internet
Explorer and Outlook Express. We were able to set up her new mailbox
with no
problems and are receiving new messages. We were not able to import
her old
mail messages into OE, however. She's running Windows XP SP2 and has
Office
2003 installed.

We located the directory that holds all of her mail folders and are
able to
open it and read individual email messages using MS Word. But, when
we do
File, Import, and specify either Netscape Communicator or Netscape
Mail (v2
or V3) we get the same error message:

No messages can be found in this folder or another application is
running
that has the required files open. Please select another folder or
try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill

Thanks to both Ricky and Bruce. I was able to import the mail folders late
yesterday - it took several hours because things were not exactly as I
expected. I found that OE wouldn't import any mail folder unless we had first
opened it in Communicator. And my friend has a ton of mail folders (about
60). We had to actually open each one, but the import worked and the job is
done. Thanks for the help.

Bill

"Ricky" wrote:

You should be able to get it here..
http://www.oldversion.com/program.php?n=Netscape

"Bruce Hagen" wrote in message
...
To import messages from Netscape 7, you need to install Netscape
version 4xx first.

Netscape to Outlook Express:
http://home.att.net/~cherokee67/ns7mailtoOEorO.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Bill" wrote in message
...
I am helping a friend switch from Netscape 7.1 browser/mail to
Internet
Explorer and Outlook Express. We were able to set up her new mailbox
with no
problems and are receiving new messages. We were not able to import
her old
mail messages into OE, however. She's running Windows XP SP2 and has
Office
2003 installed.

We located the directory that holds all of her mail folders and are
able to
open it and read individual email messages using MS Word. But, when
we do
File, Import, and specify either Netscape Communicator or Netscape
Mail (v2
or V3) we get the same error message:

No messages can be found in this folder or another application is
running
that has the required files open. Please select another folder or
try
closing applications that have files open.

Does anyone have any ideas on how to move forward?

Thanks,
Bill