When trying to launch Active Sync to enable my PDA and laptop to speak to
each other, I get an error message telling me to go to Help of Active Sync.

When I do this it then tells me that I should run OUTLOOK and set it as the
default mail client.

How???? I've tried various ways , all to no avail.

Any tips gratefully received

Hi Stephen,

Do you have Outlook installed -- not (just) Outlook Express? Posting to
this OE group suggests there might be a misunderstanding.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Stephen930" wrote in message
...
When trying to launch Active Sync to enable my PDA and laptop to speak
to
each other, I get an error message telling me to go to Help of Active
Sync.

When I do this it then tells me that I should run OUTLOOK and set it as
the
default mail client.

How???? I've tried various ways , all to no avail.

Any tips gratefully received

Well thats answered one problem.

Next question is how do I check if i is and if not from where do I get it?

I'm kinda new to all this not just thick!

"Stephen930" wrote:

When trying to launch Active Sync to enable my PDA and laptop to speak to
each other, I get an error message telling me to go to Help of Active Sync.

When I do this it then tells me that I should run OUTLOOK and set it as the
default mail client.

How???? I've tried various ways , all to no avail.

Any tips gratefully received

Outlook is part of Office (with Word, Excel, etc.). You have to buy it.
It's not available for a free download.

If in doubt, go to control panel, Add/Remove Programs. Office will show
up as Microsoft Office.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Stephen930" wrote in message
...
Well thats answered one problem.

Next question is how do I check if i is and if not from where do I get
it?

I'm kinda new to all this not just thick!

"Stephen930" wrote:

When trying to launch Active Sync to enable my PDA and laptop to
speak to
each other, I get an error message telling me to go to Help of Active
Sync.

When I do this it then tells me that I should run OUTLOOK and set it
as the
default mail client.

How???? I've tried various ways , all to no avail.

Any tips gratefully received

Well things are a little further on.

I do have Outlook on my laptop. It is as yet not active. When I try to do
this, it asks for the Product key.

As this has been changed by Microsoft when the original version of XP was
about to time expire, I do not have it as it was typed directly onto the page
when I was given it.

How do I interrogate the computer to give up this info. a free download of
Jellybean produced a key that didn't work which I can only presume was the
original key prior to the input.





"Michael Santovec" wrote:

Outlook is part of Office (with Word, Excel, etc.). You have to buy it.
It's not available for a free download.

If in doubt, go to control panel, Add/Remove Programs. Office will show
up as Microsoft Office.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

Office is not part of Windows XP.
Nor does it use the same key.
Purchase of Office retail cd or a disk provided by your pc manufacturer are the normal methods to obtain Office or Outlook and a 25 digit key for activation.

Is it possible that you lost or misplaced the Office CD ?

As far as interrogating the pc for the Office key, if not activated, its not present.

..winston

"Stephen930" wrote in message ...
: Well things are a little further on.
:
: I do have Outlook on my laptop. It is as yet not active. When I try to do
: this, it asks for the Product key.
:
: As this has been changed by Microsoft when the original version of XP was
: about to time expire, I do not have it as it was typed directly onto the page
: when I was given it.
:
: How do I interrogate the computer to give up this info. a free download of
: Jellybean produced a key that didn't work which I can only presume was the
: original key prior to the input.
:
:
:
:
:
: "Michael Santovec" wrote:
:
: Outlook is part of Office (with Word, Excel, etc.). You have to buy it.
: It's not available for a free download.
:
: If in doubt, go to control panel, Add/Remove Programs. Office will show
: up as Microsoft Office.
:
: --
:
: Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
:
:

I do have other elements of Office working. Excel, Word etc, it's just
Outlook I need to register.

When these are opened, I very quickly see a key on the page just before the
application opens. If this Key is common to all Office products, can I: a)
automatically use this key and b) capture this key somehow, as it opens too
fast to be able to read it.

The laptop was bought pre - owned, so I do not have CD or box.





"...winston" wrote:

Office is not part of Windows XP.
Nor does it use the same key.
Purchase of Office retail cd or a disk provided by your pc manufacturer are the normal methods to obtain Office or Outlook and a 25 digit key for activation.

Is it possible that you lost or misplaced the Office CD ?

As far as interrogating the pc for the Office key, if not activated, its not present.

..winston

"Stephen930" wrote in message ...
: Well things are a little further on.
:
: I do have Outlook on my laptop. It is as yet not active. When I try to do
: this, it asks for the Product key.
:
: As this has been changed by Microsoft when the original version of XP was
: about to time expire, I do not have it as it was typed directly onto the page
: when I was given it.
:
: How do I interrogate the computer to give up this info. a free download of
: Jellybean produced a key that didn't work which I can only presume was the
: original key prior to the input.
:
:
:
:
:
: "Michael Santovec" wrote:
:
: Outlook is part of Office (with Word, Excel, etc.). You have to buy it.
: It's not available for a free download.
:
: If in doubt, go to control panel, Add/Remove Programs. Office will show
: up as Microsoft Office.
:
: --
:
: Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
:
: