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#1
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I have a friend whose html emails always cause a script error. The line
that is causing the problem is added to all html emails she sends for some reason. The line is SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" =type=3Dtext/javascript/SCRIPT Can anyone tell me how to get rid of this. Cheers, Larry |
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#2
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![]() Larry wrote: : I have a friend whose html emails always cause a script error. The : line that is causing the problem is added to all html emails she : sends for some reason. : : The line is : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : =type=3Dtext/javascript/SCRIPT : : Can anyone tell me how to get rid of this. : : Cheers, : : Larry Additional info: Virus scans, AdAware and Spybot all show clean. Larry |
#3
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Have your friend scan for virus and malware
127.0.0.1 refers to his local pc xpopup.js is a popup control, not something you want added to your incoming mail, or something they should have on their pc at all -- -- -- -- -- -- Adaware http://www.lavasoft.de spybot http://www.safer-networking.org AVG free antivirus http://free.grisoft.com/ Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Super Antispyware http://www.superantispyware.com/ Panda online AntiVirus scan http://www.activescan.com Panda online AntiSpyware Scan http://www.pandasoftware.com/virus_info/spyware/test/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n...aspx?CID=40387 Trouble Shooting guide to Windows http://mvps.org/winhelp2002/ Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors/webmasters _ "Larry" wrote in message ... I have a friend whose html emails always cause a script error. The line that is causing the problem is added to all html emails she sends for some reason. The line is SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" =type=3Dtext/javascript/SCRIPT Can anyone tell me how to get rid of this. Cheers, Larry |
#4
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She's probably using stationery and it has some script specified that
doesn't make a lot of sense. It's looking for a script on a web server at port 37935 on the current PC (hers when sending, yours when reading). You are most likely getting the error that the script can't be found or the server connected to. Perhaps she has a virus. If you set OE to the restricted zone (Tools, Options, Security) OE shouldn't try to run it. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Larry" wrote in message ... I have a friend whose html emails always cause a script error. The line that is causing the problem is added to all html emails she sends for some reason. The line is SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" =type=3Dtext/javascript/SCRIPT Can anyone tell me how to get rid of this. Cheers, Larry |
#5
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Thanks Michael,
I had already checked her machine to make sure she is not using any stationery or business cards in her emails. We have also run a virus scan (latest defs), Adaware and Spybot and all were clean. Further puzzling info on this: It is only being added to replies, not original emails. She sent me an original html email which did NOT have the script problem. I replied to this clean original html email from her. My reply to this email: I checked the html code for anything like what she is getting just to make sure it isn't originating on my machine and it was clean. When she replied to my reply, the script was added and the error occurred. We did this twice to makes sure of what was happening. This also occurs if she replies to an html email originated on my machine. Why this is being added to only replies and not original html email is beyond reason. Any help appreciated!! Larry ***** Michael Santovec wrote: : She's probably using stationery and it has some script specified that : doesn't make a lot of sense. It's looking for a script on a web : server at port 37935 on the current PC (hers when sending, yours when : reading). You are most likely getting the error that the script can't : be found or the server connected to. : : Perhaps she has a virus. : : If you set OE to the restricted zone (Tools, Options, Security) OE : shouldn't try to run it. : : : "Larry" wrote in message : ... : : I have a friend whose html emails always cause a script error. The : : line : : that is causing the problem is added to all html emails she sends : : for some reason. : : : : The line is : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : =type=3Dtext/javascript/SCRIPT : : : : Can anyone tell me how to get rid of this. : : : : Cheers, : : : : Larry |
#6
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Does she have more than one mail account in Tools, Accounts?
New messages use the default account. Replies and forwards use the account that downloaded the message. Some differences in the accounts could be the mail servers that they pass through or using a different signature. If the script is towards the end of message, it could be a signature. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Larry" wrote in message ... Thanks Michael, I had already checked her machine to make sure she is not using any stationery or business cards in her emails. We have also run a virus scan (latest defs), Adaware and Spybot and all were clean. Further puzzling info on this: It is only being added to replies, not original emails. She sent me an original html email which did NOT have the script problem. I replied to this clean original html email from her. My reply to this email: I checked the html code for anything like what she is getting just to make sure it isn't originating on my machine and it was clean. When she replied to my reply, the script was added and the error occurred. We did this twice to makes sure of what was happening. This also occurs if she replies to an html email originated on my machine. Why this is being added to only replies and not original html email is beyond reason. Any help appreciated!! Larry ***** Michael Santovec wrote: : She's probably using stationery and it has some script specified that : doesn't make a lot of sense. It's looking for a script on a web : server at port 37935 on the current PC (hers when sending, yours when : reading). You are most likely getting the error that the script can't : be found or the server connected to. : : Perhaps she has a virus. : : If you set OE to the restricted zone (Tools, Options, Security) OE : shouldn't try to run it. : : : "Larry" wrote in message : ... : : I have a friend whose html emails always cause a script error. The : : line : : that is causing the problem is added to all html emails she sends : : for some reason. : : : : The line is : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : =type=3Dtext/javascript/SCRIPT : : : : Can anyone tell me how to get rid of this. : : : : Cheers, : : : : Larry |
#7
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Hi Michael,
She is not using any signature. There is a second email account but the emails are being received into the default account and replied to from the default account. As well any original emails are from the default account. The script is in the head - see below: !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" HTMLHEAD META http-equiv=Content-Type content="text/html; charset=iso-8859-1" META content="MSHTML 6.00.2900.3132" name=GENERATOR STYLE/STYLE SCRIPT src="http://127.0.0.1:37935/xpopup.js" type=text/javascript/SCRIPT /HEAD BODY bgColor=#ffffff DIV /DIV DIV style="FONT: 10pt arial"----- Original Message ----- DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B A Michael Santovec wrote: : Does she have more than one mail account in Tools, Accounts? : : New messages use the default account. Replies and forwards use the : account that downloaded the message. : : Some differences in the accounts could be the mail servers that they : pass through or using a different signature. : : If the script is towards the end of message, it could be a signature. : : : "Larry" wrote in message : ... : : Thanks Michael, : : : : I had already checked her machine to make sure she is not using any : : stationery or business cards in her emails. We have also run a : : virus scan (latest defs), Adaware and Spybot and all were clean. : : : : Further puzzling info on this: It is only being added to replies, : : not original emails. : : : : She sent me an original html email which did NOT have the script : : problem. I replied to this clean original html email from her. : : : : My reply to this email: I checked the html code for anything like : : what : : she is getting just to make sure it isn't originating on my machine : : and : : it was clean. : : : : When she replied to my reply, the script was added and the error : : occurred. We did this twice to makes sure of what was happening. : : This : : also occurs if she replies to an html email originated on my : : machine. : : : : Why this is being added to only replies and not original html email : : is beyond reason. Any help appreciated!! : : : : Larry : : ***** : : Michael Santovec wrote: : : : She's probably using stationery and it has some script specified : : : that doesn't make a lot of sense. It's looking for a script on a : : : web server at port 37935 on the current PC (hers when sending, : : : yours when reading). You are most likely getting the error that : : : the script can't be found or the server connected to. : : : : : : Perhaps she has a virus. : : : : : : If you set OE to the restricted zone (Tools, Options, Security) OE : : : shouldn't try to run it. : : : : : : : : : "Larry" wrote in message : : : ... : : : : I have a friend whose html emails always cause a script error. : : : : The line : : : : that is causing the problem is added to all html emails she : : : : sends for some reason. : : : : : : : : The line is : : : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : : : =type=3Dtext/javascript/SCRIPT : : : : : : : : Can anyone tell me how to get rid of this. : : : : : : : : Cheers, : : : : : : : : Larry |
#8
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This is what OE would normally generate
!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" HTMLHEAD META http-equiv=Content-Type content="text/html; charset=iso-8859-1" META content="MSHTML 6.00.2900.3132" name=GENERATOR STYLE/STYLE /HEAD BODY If she looks in the message in the Sent Items folder at the Message Source (Ctrl-F3), is the script there? If not, then it's being inserted after leaving OE. Since it's only happening in replies, she should also look at the orignal message from your in her Inbox to see if it might have been inserted in the way in. But I don't think that likely. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Larry" wrote in message ... Hi Michael, She is not using any signature. There is a second email account but the emails are being received into the default account and replied to from the default account. As well any original emails are from the default account. The script is in the head - see below: !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" HTMLHEAD META http-equiv=Content-Type content="text/html; charset=iso-8859-1" META content="MSHTML 6.00.2900.3132" name=GENERATOR STYLE/STYLE SCRIPT src="http://127.0.0.1:37935/xpopup.js" type=text/javascript/SCRIPT /HEAD BODY bgColor=#ffffff DIV /DIV DIV style="FONT: 10pt arial"----- Original Message ----- DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B A Michael Santovec wrote: : Does she have more than one mail account in Tools, Accounts? : : New messages use the default account. Replies and forwards use the : account that downloaded the message. : : Some differences in the accounts could be the mail servers that they : pass through or using a different signature. : : If the script is towards the end of message, it could be a signature. : : : "Larry" wrote in message : ... : : Thanks Michael, : : : : I had already checked her machine to make sure she is not using any : : stationery or business cards in her emails. We have also run a : : virus scan (latest defs), Adaware and Spybot and all were clean. : : : : Further puzzling info on this: It is only being added to replies, : : not original emails. : : : : She sent me an original html email which did NOT have the script : : problem. I replied to this clean original html email from her. : : : : My reply to this email: I checked the html code for anything like : : what : : she is getting just to make sure it isn't originating on my machine : : and : : it was clean. : : : : When she replied to my reply, the script was added and the error : : occurred. We did this twice to makes sure of what was happening. : : This : : also occurs if she replies to an html email originated on my : : machine. : : : : Why this is being added to only replies and not original html : : is beyond reason. Any help appreciated!! : : : : Larry : : ***** : : Michael Santovec wrote: : : : She's probably using stationery and it has some script specified : : : that doesn't make a lot of sense. It's looking for a script on a : : : web server at port 37935 on the current PC (hers when sending, : : : yours when reading). You are most likely getting the error that : : : the script can't be found or the server connected to. : : : : : : Perhaps she has a virus. : : : : : : If you set OE to the restricted zone (Tools, Options, Security) OE : : : shouldn't try to run it. : : : : : : : : : "Larry" wrote in message : : : ... : : : : I have a friend whose html emails always cause a script error. : : : : The line : : : : that is causing the problem is added to all html emails she : : : : sends for some reason. : : : : : : : : The line is : : : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : : : =type=3Dtext/javascript/SCRIPT : : : : : : : : Can anyone tell me how to get rid of this. : : : : : : : : Cheers, : : : : : : : : Larry |
#9
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Hi Michael,
We removed all other email accounts from her machine and we still have the problem. I checked her machine and the code is being added when she sends the reply. The code is on the reply in her SENT ITEMS box and looks like this: !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" HTMLHEAD META http-equiv=Content-Type content="text/html; charset=iso-8859-1" META content="MSHTML 6.00.6000.16481" name=GENERATOR STYLE/STYLE SCRIPT src="http://127.0.0.1:37935/xpopup.js" type=text/javascript/SCRIPT /HEAD BODY bgColor=#ffffff DIVFONT face=Arial size=2/FONT /DIV DIV style="FONT: 10pt arial"----- Original Message ----- DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B .... Larry ***** Michael Santovec wrote: : This is what OE would normally generate : : !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" : HTMLHEAD : META http-equiv=Content-Type content="text/html; charset=iso-8859-1" : META content="MSHTML 6.00.2900.3132" name=GENERATOR : STYLE/STYLE : /HEAD : BODY : : If she looks in the message in the Sent Items folder at the Message : Source (Ctrl-F3), is the script there? If not, then it's being : inserted after leaving OE. : : Since it's only happening in replies, she should also look at the : orignal message from your in her Inbox to see if it might have been : inserted in the way in. But I don't think that likely. : : : "Larry" wrote in message : ... : : Hi Michael, : : : : She is not using any signature. : : : : There is a second email account but the emails are being received : : into the default account and replied to from the default account. : : As well any original emails are from the default account. : : : : The script is in the head - see below: : : : : !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" : : HTMLHEAD : : META http-equiv=Content-Type content="text/html; : : charset=iso-8859-1" META content="MSHTML 6.00.2900.3132" : : name=GENERATOR STYLE/STYLE : : : : SCRIPT src="http://127.0.0.1:37935/xpopup.js" : : type=text/javascript/SCRIPT : : /HEAD : : BODY bgColor=#ffffff : : DIV /DIV : : DIV style="FONT: 10pt arial"----- Original Message ----- : : DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B A : : : : : : Michael Santovec wrote: : : : Does she have more than one mail account in Tools, Accounts? : : : : : : New messages use the default account. Replies and forwards use : : : the account that downloaded the message. : : : : : : Some differences in the accounts could be the mail servers that : : : they pass through or using a different signature. : : : : : : If the script is towards the end of message, it could be a : : : signature. : : : : : : : : : "Larry" wrote in message : : : ... : : : : Thanks Michael, : : : : : : : : I had already checked her machine to make sure she is not using : : : : any stationery or business cards in her emails. We have also : : : : run a virus scan (latest defs), Adaware and Spybot and all were : : : : clean. : : : : : : : : Further puzzling info on this: It is only being added to : : : : replies, not original emails. : : : : : : : : She sent me an original html email which did NOT have the script : : : : problem. I replied to this clean original html email from her. : : : : : : : : My reply to this email: I checked the html code for anything : : : : like what : : : : she is getting just to make sure it isn't originating on my : : : : machine and : : : : it was clean. : : : : : : : : When she replied to my reply, the script was added and the error : : : : occurred. We did this twice to makes sure of what was : : : : happening. This : : : : also occurs if she replies to an html email originated on my : : : : machine. : : : : : : : : Why this is being added to only replies and not original html : : : : email is beyond reason. Any help appreciated!! : : : : : : : : Larry : : : : ***** : : : : Michael Santovec wrote: : : : : : She's probably using stationery and it has some script : : : : : specified that doesn't make a lot of sense. It's looking for : : : : : a script on a web server at port 37935 on the current PC : : : : : (hers when sending, yours when reading). You are most likely : : : : : getting the error that the script can't be found or the : : : : : server connected to. : : : : : : : : : : Perhaps she has a virus. : : : : : : : : : : If you set OE to the restricted zone (Tools, Options, : : : : : Security) OE shouldn't try to run it. : : : : : : : : : : : : : : : "Larry" wrote in message : : : : : ... : : : : : : I have a friend whose html emails always cause a script : : : : : : error. The line : : : : : : that is causing the problem is added to all html emails she : : : : : : sends for some reason. : : : : : : : : : : : : The line is : : : : : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : : : : : =type=3Dtext/javascript/SCRIPT : : : : : : : : : : : : Can anyone tell me how to get rid of this. : : : : : : : : : : : : Cheers, : : : : : : : : : : : : Larry |
#10
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malware,
has been partly(mostly) removed, traces remain that attempt to add the infector to outgoing replies somewhere in registry, possibly in signatures HKCU\identities\{number}\software\microsoft\outloo k express\5.0\signatures look in tools, options, signatures for something that shouldnt be there -- -- -- -- -- -- Adaware http://www.lavasoft.de spybot http://www.safer-networking.org AVG free antivirus http://free.grisoft.com/ Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Super Antispyware http://www.superantispyware.com/ Panda online AntiVirus scan http://www.activescan.com Panda online AntiSpyware Scan http://www.pandasoftware.com/virus_info/spyware/test/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n...aspx?CID=40387 Trouble Shooting guide to Windows http://mvps.org/winhelp2002/ Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors/webmasters _ "Larry" wrote in message ... Hi Michael, We removed all other email accounts from her machine and we still have the problem. I checked her machine and the code is being added when she sends the reply. The code is on the reply in her SENT ITEMS box and looks like this: !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" HTMLHEAD META http-equiv=Content-Type content="text/html; charset=iso-8859-1" META content="MSHTML 6.00.6000.16481" name=GENERATOR STYLE/STYLE SCRIPT src="http://127.0.0.1:37935/xpopup.js" type=text/javascript/SCRIPT /HEAD BODY bgColor=#ffffff DIVFONT face=Arial size=2/FONT /DIV DIV style="FONT: 10pt arial"----- Original Message ----- DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B ... Larry ***** Michael Santovec wrote: : This is what OE would normally generate : : !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" : HTMLHEAD : META http-equiv=Content-Type content="text/html; charset=iso-8859-1" : META content="MSHTML 6.00.2900.3132" name=GENERATOR : STYLE/STYLE : /HEAD : BODY : : If she looks in the message in the Sent Items folder at the Message : Source (Ctrl-F3), is the script there? If not, then it's being : inserted after leaving OE. : : Since it's only happening in replies, she should also look at the : orignal message from your in her Inbox to see if it might have been : inserted in the way in. But I don't think that likely. : : : "Larry" wrote in message : ... : : Hi Michael, : : : : She is not using any signature. : : : : There is a second email account but the emails are being received : : into the default account and replied to from the default account. : : As well any original emails are from the default account. : : : : The script is in the head - see below: : : : : !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" : : HTMLHEAD : : META http-equiv=Content-Type content="text/html; : : charset=iso-8859-1" META content="MSHTML 6.00.2900.3132" : : name=GENERATOR STYLE/STYLE : : : : SCRIPT src="http://127.0.0.1:37935/xpopup.js" : : type=text/javascript/SCRIPT : : /HEAD : : BODY bgColor=#ffffff : : DIV /DIV : : DIV style="FONT: 10pt arial"----- Original Message ----- : : DIV style="BACKGROUND: #e4e4e4; font-color: black"BFrom:/B A : : : : : : Michael Santovec wrote: : : : Does she have more than one mail account in Tools, Accounts? : : : : : : New messages use the default account. Replies and forwards use : : : the account that downloaded the message. : : : : : : Some differences in the accounts could be the mail servers that : : : they pass through or using a different signature. : : : : : : If the script is towards the end of message, it could be a : : : signature. : : : : : : : : : "Larry" wrote in message : : : ... : : : : Thanks Michael, : : : : : : : : I had already checked her machine to make sure she is not using : : : : any stationery or business cards in her emails. We have also : : : : run a virus scan (latest defs), Adaware and Spybot and all were : : : : clean. : : : : : : : : Further puzzling info on this: It is only being added to : : : : replies, not original emails. : : : : : : : : She sent me an original html email which did NOT have the script : : : : problem. I replied to this clean original html email from her. : : : : : : : : My reply to this email: I checked the html code for anything : : : : like what : : : : she is getting just to make sure it isn't originating on my : : : : machine and : : : : it was clean. : : : : : : : : When she replied to my reply, the script was added and the error : : : : occurred. We did this twice to makes sure of what was : : : : happening. This : : : : also occurs if she replies to an html email originated on my : : : : machine. : : : : : : : : Why this is being added to only replies and not original html : : : : email is beyond reason. Any help appreciated!! : : : : : : : : Larry : : : : ***** : : : : Michael Santovec wrote: : : : : : She's probably using stationery and it has some script : : : : : specified that doesn't make a lot of sense. It's looking for : : : : : a script on a web server at port 37935 on the current PC : : : : : (hers when sending, yours when reading). You are most likely : : : : : getting the error that the script can't be found or the : : : : : server connected to. : : : : : : : : : : Perhaps she has a virus. : : : : : : : : : : If you set OE to the restricted zone (Tools, Options, : : : : : Security) OE shouldn't try to run it. : : : : : : : : : : : : : : : "Larry" wrote in message : : : : : ... : : : : : : I have a friend whose html emails always cause a script : : : : : : error. The line : : : : : : that is causing the problem is added to all html emails she : : : : : : sends for some reason. : : : : : : : : : : : : The line is : : : : : : SCRIPT src=3D"http://127.0.0.1:37935/xpopup.js" : : : : : : =type=3Dtext/javascript/SCRIPT : : : : : : : : : : : : Can anyone tell me how to get rid of this. : : : : : : : : : : : : Cheers, : : : : : : : : : : : : Larry |
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