Outlook Express
When I click on send/receive nothing happens unless I have something in
my Outbox. It sends that item OK but does not 'look for' incoming
items.
Help please!

What happens when you just do a receive? Click on the Details tab on that
screen and it should indicate what the issue is. You can also create a log
file under Tools | Options | Maintenance to help troubleshoot the issue.

steve

"Lofty." wrote in message
...
Outlook Express
When I click on send/receive nothing happens unless I have something in my
Outbox. It sends that item OK but does not 'look for' incoming items.
Help please!

Tools, Accounts, Mail, Properties, General. Make sure that Include this
account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Outlook Express
When I click on send/receive nothing happens unless I have something
in my Outbox. It sends that item OK but does not 'look for' incoming
items.
Help please!

Thank you Mike, I am now seeing the 'scanning for inward' coming up, but
that has resulted in the dialogue box requesting that I insert user name
and password (repeatedly). I have tried re-inserting this
information, to no avail.
Just below your post in this group I see a thread from Steve T titled
"Keeps asking for password" in which the solution requires entering the
registry (ominous) Steve did it but he may be more knowledgeable than
I.

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Outlook Express
When I click on send/receive nothing happens unless I have something
in my Outbox. It sends that item OK but does not 'look for'
incoming items.
Help please!

Whether or not you need to edit the registry depends on the exact cause
of the prompts. It might be something simpler.

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password with
Exchange server
http://support.microsoft.com/?kbid=236032

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Thank you Mike, I am now seeing the 'scanning for inward' coming up,
but that has resulted in the dialogue box requesting that I insert
user name and password (repeatedly). I have tried re-inserting this
information, to no avail.
Just below your post in this group I see a thread from Steve T titled
"Keeps asking for password" in which the solution requires entering
the registry (ominous) Steve did it but he may be more knowledgeable
than I.

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in
message ...
Outlook Express
When I click on send/receive nothing happens unless I have something
in my Outbox. It sends that item OK but does not 'look for'
incoming items.
Help please!

Michael, Thank you, thank you, thank you, for a solution and saving
my sanity.
I had followed the tools accounts mail properties and checked that all
was OK (many times), but re-inputing everything (exactly as before) did
the trick.
I am relived not to have to mess with the Registry.
Regards, Lofty


"Michael Santovec" wrote in message
...
Whether or not you need to edit the registry depends on the exact
cause of the prompts. It might be something simpler.

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values
seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary
to delete the mail account, restart OE and then set up the account
again. In some cases it might be necessary to set up a new identity
in OE and create the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password
with Exchange server
http://support.microsoft.com/?kbid=236032

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Thank you Mike, I am now seeing the 'scanning for inward' coming up,
but that has resulted in the dialogue box requesting that I insert
user name and password (repeatedly). I have tried re-inserting
this information, to no avail.
Just below your post in this group I see a thread from Steve T titled
"Keeps asking for password" in which the solution requires entering
the registry (ominous) Steve did it but he may be more knowledgeable
than I.

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in
message ...
Outlook Express
When I click on send/receive nothing happens unless I have
something in my Outbox. It sends that item OK but does not 'look
for' incoming items.
Help please!

You are welcome and thanks for posting back.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Michael, Thank you, thank you, thank you, for a solution and
saving my sanity.
I had followed the tools accounts mail properties and checked that all
was OK (many times), but re-inputing everything (exactly as before)
did the trick.
I am relived not to have to mess with the Registry.
Regards, Lofty


"Michael Santovec" wrote in message
...
Whether or not you need to edit the registry depends on the exact
cause of the prompts. It might be something simpler.

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with
the mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values
seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary
to delete the mail account, restart OE and then set up the account
again. In some cases it might be necessary to set up a new identity
in OE and create the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password
with Exchange server
http://support.microsoft.com/?kbid=236032

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in
message ...
Thank you Mike, I am now seeing the 'scanning for inward' coming up,
but that has resulted in the dialogue box requesting that I insert
user name and password (repeatedly). I have tried re-inserting
this information, to no avail.
Just below your post in this group I see a thread from Steve T
titled "Keeps asking for password" in which the solution requires
entering the registry (ominous) Steve did it but he may be more
knowledgeable than I.

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in
message ...
Outlook Express
When I click on send/receive nothing happens unless I have
something in my Outbox. It sends that item OK but does not 'look
for' incoming items.
Help please!

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Outlook Express
When I click on send/receive nothing happens unless I have something
in my Outbox. It sends that item OK but does not 'look for'
incoming items.
Help please!


Thanks Mike. But now I get 'Please complete user name and password'
(repeatedly). Remember password is 'greyed out'

"Lofty." wrote in message
...

"Michael Santovec" wrote in message
...
Tools, Accounts, Mail, Properties, General. Make sure that Include this
account when checking mail is checked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Lofty." wrote in message
...
Outlook Express
When I click on send/receive nothing happens unless I have something in
my Outbox. It sends that item OK but does not 'look for' incoming
items.
Help please!


Thanks Mike. But now I get 'Please complete user name and password'
(repeatedly). Remember password is 'greyed out'

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA