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Cannot Open Address Book



 
 
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  #1  
Old July 22nd 07, 12:04 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
KimRyan131
external usenet poster
 
Posts: 2
Default Cannot Open Address Book

These are the error messages I am getting and when Adress Book - "UNABLE TO
OPEN THE ADDRESS BOOK. ADDRESS BOOK MAY NOT BE INSTALLED PROPERLY"

When I click on "Create Mail" in the Task bar - " THERE WAS AN ERROR OPENING
THIS MESWSAGE. AN ERROR HAS OCCURED"
When I try to reply to an e-mail - THE ADDRESS BOOK FAILED TO LOAD. OE IS
INCORRECTLY CONFIGURED, PLEASE RE-INSTALL."

I also get a message that says "UNABLE TO UPDATE PUBLIC FREE/BUSY DATA. AN
ERROR OCCURRED WHILE ATTEMPTING TO OPEN THE WINDOWS ADDRESS BOOK"

I get these messages when I try to open any of my mail in the INBOX or other
files.

I have Windows XP with Outlook Express 6. I recently did a Windows Update
and now cannot open the Address Book. I did notice that my addresses did end
up in Microsoft Outlook (which I do not use). I did what someone suggested
by typing WAB \a and I received a message asking if I wanted to use this with
my Vcard Viewer. Like a dummy I said yes. (I believe that is what it said).
Needless to day, it still doesn't work. I tried exporting the address book
out of Microsoft Outlook but get an error message. I tried to import the
address book in Outlook Express and get an error message.

Any help out there???
Any help?

  #2  
Old July 22nd 07, 05:04 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Cannot Open Address Book

[I saw your piggyback post in someone else's thread in OE General newsgroup.
Stick with this thread, please, to avoid confusion.]

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with MS
Outlook, even if you don't use it (can happen with the install of MS
Office). Change the value to 0 (zero), Address Book should be available to
you and all should be well. (If that DWORD is not present, don't create it,
and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946

If you don't use MS Outlook or any of its features (e.g., Calendar), why not
remove it from your install of Office? = Find the listing for MS Office in
Add/Remove Programs Click on the Change button Select Add or Remove
Features ... (have your Office CD handy, just in case it's needed).


Tip: As long as you have MS Outlook installed and you install any Outlook
updates (e.g., the monthly Junk Mail Filter Update), your problem is likely
to return (and you may well find that your choice of default Mail Client has
been "hijacked" to Outlook, too).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

KimRyan131 wrote:
These are the error messages I am getting and when Adress Book - "UNABLE
TO
OPEN THE ADDRESS BOOK. ADDRESS BOOK MAY NOT BE INSTALLED PROPERLY"

When I click on "Create Mail" in the Task bar - " THERE WAS AN ERROR
OPENING
THIS MESWSAGE. AN ERROR HAS OCCURED"
When I try to reply to an e-mail - THE ADDRESS BOOK FAILED TO LOAD. OE IS
INCORRECTLY CONFIGURED, PLEASE RE-INSTALL."

I also get a message that says "UNABLE TO UPDATE PUBLIC FREE/BUSY DATA.
AN
ERROR OCCURRED WHILE ATTEMPTING TO OPEN THE WINDOWS ADDRESS BOOK"

I get these messages when I try to open any of my mail in the INBOX or
other
files.

I have Windows XP with Outlook Express 6. I recently did a Windows
Update
and now cannot open the Address Book. I did notice that my addresses did
end up in Microsoft Outlook (which I do not use). I did what someone
suggested by typing WAB \a and I received a message asking if I wanted to
use this with my Vcard Viewer. Like a dummy I said yes. (I believe that
is what it said). Needless to day, it still doesn't work. I tried
exporting the address book out of Microsoft Outlook but get an error
message. I tried to import the address book in Outlook Express and get an
error message.

Any help out there???
Any help?


  #3  
Old July 22nd 07, 01:52 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
KimRyan131
external usenet poster
 
Posts: 2
Default Cannot Open Address Book

Thank you very much. I was able to get back into my Address Book but all of
my contacts were gone. I appreciate your help.

Kim

"PA Bear" wrote:

[I saw your piggyback post in someone else's thread in OE General newsgroup.
Stick with this thread, please, to avoid confusion.]

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with MS
Outlook, even if you don't use it (can happen with the install of MS
Office). Change the value to 0 (zero), Address Book should be available to
you and all should be well. (If that DWORD is not present, don't create it,
and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946

If you don't use MS Outlook or any of its features (e.g., Calendar), why not
remove it from your install of Office? = Find the listing for MS Office in
Add/Remove Programs Click on the Change button Select Add or Remove
Features ... (have your Office CD handy, just in case it's needed).


Tip: As long as you have MS Outlook installed and you install any Outlook
updates (e.g., the monthly Junk Mail Filter Update), your problem is likely
to return (and you may well find that your choice of default Mail Client has
been "hijacked" to Outlook, too).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

KimRyan131 wrote:
These are the error messages I am getting and when Adress Book - "UNABLE
TO
OPEN THE ADDRESS BOOK. ADDRESS BOOK MAY NOT BE INSTALLED PROPERLY"

When I click on "Create Mail" in the Task bar - " THERE WAS AN ERROR
OPENING
THIS MESWSAGE. AN ERROR HAS OCCURED"
When I try to reply to an e-mail - THE ADDRESS BOOK FAILED TO LOAD. OE IS
INCORRECTLY CONFIGURED, PLEASE RE-INSTALL."

I also get a message that says "UNABLE TO UPDATE PUBLIC FREE/BUSY DATA.
AN
ERROR OCCURRED WHILE ATTEMPTING TO OPEN THE WINDOWS ADDRESS BOOK"

I get these messages when I try to open any of my mail in the INBOX or
other
files.

I have Windows XP with Outlook Express 6. I recently did a Windows
Update
and now cannot open the Address Book. I did notice that my addresses did
end up in Microsoft Outlook (which I do not use). I did what someone
suggested by typing WAB \a and I received a message asking if I wanted to
use this with my Vcard Viewer. Like a dummy I said yes. (I believe that
is what it said). Needless to day, it still doesn't work. I tried
exporting the address book out of Microsoft Outlook but get an error
message. I tried to import the address book in Outlook Express and get an
error message.

Any help out there???
Any help?



  #4  
Old July 24th 07, 12:35 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Cannot Open Address Book

...all of
my contacts were gone.


Yes; repost:

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.


If OL is still installed, you can export its Contact as a CSV file, then
import the saved CSV file into Address Book.
--
~PA Bear


KimRyan131 wrote:
Thank you very much. I was able to get back into my Address Book but all
of
my contacts were gone. I appreciate your help.

Kim

"PA Bear" wrote:

[I saw your piggyback post in someone else's thread in OE General
newsgroup. Stick with this thread, please, to avoid confusion.]

Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with MS
Outlook, even if you don't use it (can happen with the install of MS
Office). Change the value to 0 (zero), Address Book should be available
to
you and all should be well. (If that DWORD is not present, don't create
it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing
was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946

If you don't use MS Outlook or any of its features (e.g., Calendar), why
not remove it from your install of Office? = Find the listing for MS
Office in Add/Remove Programs Click on the Change button Select Add
or
Remove Features ... (have your Office CD handy, just in case it's
needed).


Tip: As long as you have MS Outlook installed and you install any Outlook
updates (e.g., the monthly Junk Mail Filter Update), your problem is
likely
to return (and you may well find that your choice of default Mail Client
has been "hijacked" to Outlook, too).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

KimRyan131 wrote:
These are the error messages I am getting and when Adress Book - "UNABLE
TO
OPEN THE ADDRESS BOOK. ADDRESS BOOK MAY NOT BE INSTALLED PROPERLY"

When I click on "Create Mail" in the Task bar - " THERE WAS AN ERROR
OPENING
THIS MESWSAGE. AN ERROR HAS OCCURED"
When I try to reply to an e-mail - THE ADDRESS BOOK FAILED TO LOAD. OE
IS
INCORRECTLY CONFIGURED, PLEASE RE-INSTALL."

I also get a message that says "UNABLE TO UPDATE PUBLIC FREE/BUSY DATA.
AN
ERROR OCCURRED WHILE ATTEMPTING TO OPEN THE WINDOWS ADDRESS BOOK"

I get these messages when I try to open any of my mail in the INBOX or
other
files.

I have Windows XP with Outlook Express 6. I recently did a Windows
Update
and now cannot open the Address Book. I did notice that my addresses
did
end up in Microsoft Outlook (which I do not use). I did what someone
suggested by typing WAB \a and I received a message asking if I wanted
to
use this with my Vcard Viewer. Like a dummy I said yes. (I believe
that
is what it said). Needless to day, it still doesn't work. I tried
exporting the address book out of Microsoft Outlook but get an error
message. I tried to import the address book in Outlook Express and get
an
error message.

Any help out there???
Any help?


 




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