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#1
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Here is my problem. 2 days ago while I was on line we had a power outage in
the area and when the power came back on and the computer restarted I attempted to get onto OE which loads ok to the inbox screen but it becomes frozen at that point. I get a not responding and a end task box. any help. I have been trying to straighten out since then. Need my saved emails and contacts. Seems like it dropped off some link to complete installation of OE. I have run several scans and registry checks.... |
#2
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Try deleting folders.dbx. See www.oehelp.com/OETips.aspx#7
I would make a backup also. steve "CJ" wrote in message ... Here is my problem. 2 days ago while I was on line we had a power outage in the area and when the power came back on and the computer restarted I attempted to get onto OE which loads ok to the inbox screen but it becomes frozen at that point. I get a not responding and a end task box. any help. I have been trying to straighten out since then. Need my saved emails and contacts. Seems like it dropped off some link to complete installation of OE. I have run several scans and registry checks.... |
#3
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"CJ" wrote in message
... Here is my problem. 2 days ago while I was on line we had a power outage in the area and when the power came back on and the computer restarted I attempted to get onto OE which loads ok to the inbox screen but it becomes frozen at that point. I get a not responding and a end task box. any help. I have been trying to straighten out since then. Need my saved emails and contacts. Seems like it dropped off some link to complete installation of OE. I have run several scans and registry checks.... If Steve's solution doesn't work, move Inbox.dbx to a new Windows folder that you create for the purpose, then post back for how to recover messages. -- Frank Saunders, MS-MVP OE/WM Do not send mail. |
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