My boss uses Outlook and he routinely forwards vCards to me for our new
clients. But when I open his message in Outlook Express 6.0, there is no
attachment. Although I don't like to use it, I have Outlook on my computer.
In order to get the vCards, I have to open the message in Outlook. The vCard
appears at the bottom of the message as an attachment.

Why can't I see the vCard in Outlook Express?

BTW, if I check the message properties in OE, I can see the information
contained in the vCard at the end of the message, after all the message
headers.

If messages are sent using the Exchange family of mail programs
(includes Windows Messaging or Outlook97/98/2000+) and the option to use
Rich Text Format is selected, it puts the RTF message (and any attached
files) in an attachment called WINMAIL.DAT (application/ms-tnef). But
this attachment is useless to most other mail programs. In some mail
programs (e.g. Outlook Express), the attachment won't even be visible.

The Exchange user can turn off the RTF option for messages to selected
recipients. Note that if sending via an Exchange server, the Exchange
server administrator may be overriding the mail client settings. In
this case, the administrator will need to make changes on the server.
In some cases, the Exchange server actually removes the attachments to
some recipients.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#ms-tnef
At the above link is information on several utilities that can be used
to recover the attachment if the sender can't or won't resend it in
plain text (or HTML) mode.




--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"ginahoy" wrote in message
...
My boss uses Outlook and he routinely forwards vCards to me for our
new
clients. But when I open his message in Outlook Express 6.0, there is
no
attachment. Although I don't like to use it, I have Outlook on my
computer.
In order to get the vCards, I have to open the message in Outlook. The
vCard
appears at the bottom of the message as an attachment.

Why can't I see the vCard in Outlook Express?

BTW, if I check the message properties in OE, I can see the
information
contained in the vCard at the end of the message, after all the
message
headers.

"Michael Santovec" wrote:

The Exchange user can turn off the RTF option for messages to selected
recipients.

Hi Mike,
That's exactly what I was looking for...! In fact, it solves another
problem. I just set up Outlook 2000 on one my employee's laptop a few days
ago and when she sent me a spreadsheet, I couldn't see it from OE, but when
I opened Outlook, it was there. I'm guessing her Outlook defaulted to RTF
format. When she returns tomorrow, I can verify and change this.

But this raises another question...
If my boss has his Outlook configured to RTF (I can't verify immediately
since he's in another state), then why am I able to see all of his
attachments but not the vCards? We don't have a company server --everyone has
their own ISP. Our email is through godaddy using SMTP relay via each
person's ISP.

David

If you look at the message source (Ctrl-F3) on a received message and
see the WINMAIL.DAT attachment, that indicates the RTF was used for
sending.

I've seen cases where the sender sometimes uses RTF and sometimes not.
Part of it could be new messages verses replies or sending to
individuals verses groups.

If you would like, you may send me one of the problem vCard messages and
I'll take a look at it to see if something else might be going on. It's
best if you zip the message so that I get an exact copy of it. To do
that, do a File, Save As to an EML file of a problem message. Then
Right click the saved EML file and select Send To, Compressed (zipped)
folder. Then e-mail me the resulting ZIP file. Alternately, you can do
a Message, Forward As Attachment of a problem message. This is not as
good as the zip file since the headers can be modified in transit which
may obscure the problem. A simple Forward is worthless since it does
not include the headers.

e-mail:

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"ginahoy" wrote in message
...
"Michael Santovec" wrote:

The Exchange user can turn off the RTF option for messages to
selected
recipients.

Hi Mike,
That's exactly what I was looking for...! In fact, it solves another
problem. I just set up Outlook 2000 on one my employee's laptop a few
days
ago and when she sent me a spreadsheet, I couldn't see it from OE,
but when
I opened Outlook, it was there. I'm guessing her Outlook defaulted to
RTF
format. When she returns tomorrow, I can verify and change this.

But this raises another question...
If my boss has his Outlook configured to RTF (I can't verify
immediately
since he's in another state), then why am I able to see all of his
attachments but not the vCards? We don't have a company
server --everyone has
their own ISP. Our email is through godaddy using SMTP relay via each
person's ISP.

David

I received the sample mail.

The vCard was there. The issue is that OE doesn't treat vCards as
normal attachments. Instead it appears as a small rolodex icon in the
upper right hand side of the message header. Something easily
overlooked.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Michael Santovec" wrote in message
...
If you look at the message source (Ctrl-F3) on a received message and
see the WINMAIL.DAT attachment, that indicates the RTF was used for
sending.

I've seen cases where the sender sometimes uses RTF and sometimes not.
Part of it could be new messages verses replies or sending to
individuals verses groups.

If you would like, you may send me one of the problem vCard messages
and I'll take a look at it to see if something else might be going on.
It's best if you zip the message so that I get an exact copy of it.
To do that, do a File, Save As to an EML file of a problem message.
Then Right click the saved EML file and select Send To, Compressed
(zipped) folder. Then e-mail me the resulting ZIP file. Alternately,
you can do a Message, Forward As Attachment of a problem message.
This is not as good as the zip file since the headers can be modified
in transit which may obscure the problem. A simple Forward is
worthless since it does not include the headers.

e-mail:

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"ginahoy" wrote in message
...
"Michael Santovec" wrote:

The Exchange user can turn off the RTF option for messages to
selected
recipients.

Hi Mike,
That's exactly what I was looking for...! In fact, it solves another
problem. I just set up Outlook 2000 on one my employee's laptop a
few days
ago and when she sent me a spreadsheet, I couldn't see it from OE,
but when
I opened Outlook, it was there. I'm guessing her Outlook defaulted
to RTF
format. When she returns tomorrow, I can verify and change this.

But this raises another question...
If my boss has his Outlook configured to RTF (I can't verify
immediately
since he's in another state), then why am I able to see all of his
attachments but not the vCards? We don't have a company
server --everyone has
their own ISP. Our email is through godaddy using SMTP relay via each
person's ISP.

David