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A couple weeks ago OE stopped responding. The initial screen would come up
but whenever I clicked on anything the information bar at the top would say "Not Responding". Also, when I look at the Windows Task Manager it shows 2 copies of OE running, both of which say "Not Responding". When I end one of the tasks both go away. When I look under the applications tab it shows MSIMN.EXE consuming between 97 and 99 % of the cycles. I have spend a lot of time Looking at McAfee, thinking that it might be the culprit. However, I didn't find anything there that resembled my problem. Has anyone experienced this problem or know how it can be resolved? I'm running Windows 2002 5.1 home edition SP2 and Internet Explorer 7.0. Thanks -- Just retired and loving it !!!! |
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#2
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Assuming the machine's fully patched at Windows Update:
1. Start he http://www.insideoe.com/problems/errors.htm#crash General OE Caveats: - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm. - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection. 2. For safety's sake, run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/...moving_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert analysis, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP gummt wrote: A couple weeks ago OE stopped responding. The initial screen would come up but whenever I clicked on anything the information bar at the top would say "Not Responding". Also, when I look at the Windows Task Manager it shows 2 copies of OE running, both of which say "Not Responding". When I end one of the tasks both go away. When I look under the applications tab it shows MSIMN.EXE consuming between 97 and 99 % of the cycles. I have spend a lot of time Looking at McAfee, thinking that it might be the culprit. However, I didn't find anything there that resembled my problem. Has anyone experienced this problem or know how it can be resolved? I'm running Windows 2002 5.1 home edition SP2 and Internet Explorer 7.0. Thanks |
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