Bruce,

I know I read somewhere that Desktop Search is suppose to work with OE.
All I can find now is this link on Desktop search
http://www.microsoft.com/technet/pro...dtstshoot.mspx

which, about halfway down, talks about a troubleshooting an Outlook
Express problem(unfortunately not mine). Also, as I mentioned, Desktop
Search itself gives Outlook Express Main Identity as one of the items
included in the indexing. What is that, just a tease? You may, in fact,
be correct, of course. It would nice to have something definitive.

Lou

"Bruce Hagen" wrote in message
...
As far as I can tell, from this link:
http://www.microsoft.com/windows/des.../features.mspx

It only works for Outlook and not Outlook Express.


E-mail Integration
Windows Desktop Search indexes Outlook e-mail on both Exchange
servers and PST files. In addition, your locally stored Lotus Notes
e-mail will be indexed by WDS when the Lotus Notes add-in is
installed.


--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"jrsyangl" wrote in message
news:%lfzi.11237$pf3.5826@trndny06...
I have OE6, IE7, and just installed Windows Desktop Search. Desktop
Search does not find OE email. Indexing is complete and the Indexing
includes the MS OE "Main Identity." I can't find any documentation,
FAQ, etc which addresses this issue. Am I missing something obvious? I
hope so. Any help would be appreciated.

Lou

Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Sfgzi.4580$Wr3.325@trndny03...
Bruce,

I know I read somewhere that Desktop Search is suppose to work with OE.
All I can find now is this link on Desktop search
http://www.microsoft.com/technet/pro...dtstshoot.mspx

which, about halfway down, talks about a troubleshooting an Outlook
Express problem(unfortunately not mine). Also, as I mentioned, Desktop
Search itself gives Outlook Express Main Identity as one of the items
included in the indexing. What is that, just a tease? You may, in fact, be
correct, of course. It would nice to have something definitive.

Lou

"Bruce Hagen" wrote in message
...
As far as I can tell, from this link:
http://www.microsoft.com/windows/des.../features.mspx

It only works for Outlook and not Outlook Express.


E-mail Integration
Windows Desktop Search indexes Outlook e-mail on both Exchange
servers and PST files. In addition, your locally stored Lotus Notes
e-mail will be indexed by WDS when the Lotus Notes add-in is installed.


--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA




"jrsyangl" wrote in message
news:%lfzi.11237$pf3.5826@trndny06...
I have OE6, IE7, and just installed Windows Desktop Search. Desktop
Search does not find OE email. Indexing is complete and the Indexing
includes the MS OE "Main Identity." I can't find any documentation, FAQ,
etc which addresses this issue. Am I missing something obvious? I hope
so. Any help would be appreciated.

Lou

Bruce,

I looked at the forum which you suggested. Some posters there complain
that questions do not get responses or answers. It does not appear to
be a very active site. I did find some references to problems similar to
mine. There are some suggestions that the problem may be due to
anti-virus or anti-spam conflicts (I use Norton and Trend Micro). The
only remedy I found, which supposedly was suggested by Microsoft, was to
switch to Google Desktop Search. I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Norton, (and McAfee), programs are not compatible with OE. May I assume you
use Trend Micro for spam and are not running two AVs at the same time?
Unfortunately, OE doesn't like anti-spam programs either.

I can't say if Norton is responsible for your current problem as your post
is the first one I have seen here about Windows Desktop Search. If I were
you, I would get rid of Norton. Even if it doesn't solve this problem, you
will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there complain
that questions do not get responses or answers. It does not appear to be
a very active site. I did find some references to problems similar to
mine. There are some suggestions that the problem may be due to anti-virus
or anti-spam conflicts (I use Norton and Trend Micro). The only remedy I
found, which supposedly was suggested by Microsoft, was to switch to
Google Desktop Search. I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

I do use Trend Micro for spam and Norton Sytemworks for AV and
utilities. I have heard about the Norton-OE incompatibility before.
However, for me, Norton and OE have worked very well for quite a few
years.

I uninstalled Windows Desktop Search and tried Google Search. Google
seems to be able to handle whatever incompatibilities exist; so far it
is working fine. If significant incompatibilities do appear, I will
reconsider my choices for email and AV software. Thank you for your
suggestions.

Lou

"Bruce Hagen" wrote in message
...
Norton, (and McAfee), programs are not compatible with OE. May I
assume you use Trend Micro for spam and are not running two AVs at the
same time? Unfortunately, OE doesn't like anti-spam programs either.

I can't say if Norton is responsible for your current problem as your
post is the first one I have seen here about Windows Desktop Search.
If I were you, I would get rid of Norton. Even if it doesn't solve
this problem, you will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there
complain that questions do not get responses or answers. It does not
appear to be a very active site. I did find some references to
problems similar to mine. There are some suggestions that the problem
may be due to anti-virus or anti-spam conflicts (I use Norton and
Trend Micro). The only remedy I found, which supposedly was suggested
by Microsoft, was to switch to Google Desktop Search. I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

If its any consolation, I've had a properly configured Norton System
Works Professional/Premier edition(versions 2003 through 2006) using OE
and Outlook/Office(originally XP, now Office 2003) installed for the
last four years on this XP machine with multiple pop3 and http accounts
in both email clients without a single incompatibility issue nor any
incident amongst NSW/OE/Office/OL that required restoring an image. One
non email client issued did occur with the Norton Protected Recycle bin
that was corrected by restoring the prior week image and installing the
Symantec Shared Component update first and separate from the other
available updates.

For those that have problems it is extremely difficult to patch/repair a
Norton caused gone awry system, if you've not the NSW or Pro versions it
would still be wise to invest in imaging software(Acronis or Ghost) to
protect your investment and current stability.

...winston
MS-MVP Windows Live Mail


"jrsyangl" wrote in message
news:Y_eAi.2885$ku.1760@trnddc03...

I do use Trend Micro for spam and Norton Sytemworks for AV and
utilities. I have heard about the Norton-OE incompatibility before.
However, for me, Norton and OE have worked very well for quite a few
years.

I uninstalled Windows Desktop Search and tried Google Search. Google
seems to be able to handle whatever incompatibilities exist; so far it
is working fine. If significant incompatibilities do appear, I will
reconsider my choices for email and AV software. Thank you for your
suggestions.

Lou

"Bruce Hagen" wrote in message
...
Norton, (and McAfee), programs are not compatible with OE. May I
assume you use Trend Micro for spam and are not running two AVs at
the same time? Unfortunately, OE doesn't like anti-spam programs
either.

I can't say if Norton is responsible for your current problem as your
post is the first one I have seen here about Windows Desktop Search.
If I were you, I would get rid of Norton. Even if it doesn't solve
this problem, you will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there
complain that questions do not get responses or answers. It does
not appear to be a very active site. I did find some references to
problems similar to mine. There are some suggestions that the
problem may be due to anti-virus or anti-spam conflicts (I use
Norton and Trend Micro). The only remedy I found, which supposedly
was suggested by Microsoft, was to switch to Google Desktop Search.
I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

winston,

Thank you for the information and advice. I do periodic full backups
with MS Backup. Would that be sufficient for the kind of problem you
encountered? Or is imaging software really necessary? I guess I am
curious about the nature of the problem that you encountered.

Lou

"...winston" wrote in message
...
If its any consolation, I've had a properly configured Norton System
Works Professional/Premier edition(versions 2003 through 2006) using
OE and Outlook/Office(originally XP, now Office 2003) installed for
the last four years on this XP machine with multiple pop3 and http
accounts in both email clients without a single incompatibility issue
nor any incident amongst NSW/OE/Office/OL that required restoring an
image. One non email client issued did occur with the Norton
Protected Recycle bin that was corrected by restoring the prior week
image and installing the Symantec Shared Component update first and
separate from the other available updates.

For those that have problems it is extremely difficult to patch/repair
a Norton caused gone awry system, if you've not the NSW or Pro
versions it would still be wise to invest in imaging software(Acronis
or Ghost) to protect your investment and current stability.

...winston
MS-MVP Windows Live Mail

Right click on the magnifying glass icon in the System Tray. Click on
"Windows Desktop Search Options". What is listed under "Included
Locations"?
My copy has, "Documents and Settings", "Microsoft Outlook Expres:
Identity
D", and "Microsoft Outlook Express: Identity F".

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

I have Documents and Settings, Microsoft Outlook Express Main Identity,
My Documents... When I go to Edit Identities, Main Identity is the only
one listed. I also have v3.01. Does a shortcut for OE have to be on the
desktop in order for it to be searched or indexed?

Lou