I do use Trend Micro for spam and Norton Sytemworks for AV and
utilities. I have heard about the Norton-OE incompatibility before.
However, for me, Norton and OE have worked very well for quite a few
years.

I uninstalled Windows Desktop Search and tried Google Search. Google
seems to be able to handle whatever incompatibilities exist; so far it
is working fine. If significant incompatibilities do appear, I will
reconsider my choices for email and AV software. Thank you for your
suggestions.

Lou

"Bruce Hagen" wrote in message
...
Norton, (and McAfee), programs are not compatible with OE. May I
assume you use Trend Micro for spam and are not running two AVs at the
same time? Unfortunately, OE doesn't like anti-spam programs either.

I can't say if Norton is responsible for your current problem as your
post is the first one I have seen here about Windows Desktop Search.
If I were you, I would get rid of Norton. Even if it doesn't solve
this problem, you will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there
complain that questions do not get responses or answers. It does not
appear to be a very active site. I did find some references to
problems similar to mine. There are some suggestions that the problem
may be due to anti-virus or anti-spam conflicts (I use Norton and
Trend Micro). The only remedy I found, which supposedly was suggested
by Microsoft, was to switch to Google Desktop Search. I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

If its any consolation, I've had a properly configured Norton System
Works Professional/Premier edition(versions 2003 through 2006) using OE
and Outlook/Office(originally XP, now Office 2003) installed for the
last four years on this XP machine with multiple pop3 and http accounts
in both email clients without a single incompatibility issue nor any
incident amongst NSW/OE/Office/OL that required restoring an image. One
non email client issued did occur with the Norton Protected Recycle bin
that was corrected by restoring the prior week image and installing the
Symantec Shared Component update first and separate from the other
available updates.

For those that have problems it is extremely difficult to patch/repair a
Norton caused gone awry system, if you've not the NSW or Pro versions it
would still be wise to invest in imaging software(Acronis or Ghost) to
protect your investment and current stability.

...winston
MS-MVP Windows Live Mail


"jrsyangl" wrote in message
news:Y_eAi.2885$ku.1760@trnddc03...

I do use Trend Micro for spam and Norton Sytemworks for AV and
utilities. I have heard about the Norton-OE incompatibility before.
However, for me, Norton and OE have worked very well for quite a few
years.

I uninstalled Windows Desktop Search and tried Google Search. Google
seems to be able to handle whatever incompatibilities exist; so far it
is working fine. If significant incompatibilities do appear, I will
reconsider my choices for email and AV software. Thank you for your
suggestions.

Lou

"Bruce Hagen" wrote in message
...
Norton, (and McAfee), programs are not compatible with OE. May I
assume you use Trend Micro for spam and are not running two AVs at
the same time? Unfortunately, OE doesn't like anti-spam programs
either.

I can't say if Norton is responsible for your current problem as your
post is the first one I have seen here about Windows Desktop Search.
If I were you, I would get rid of Norton. Even if it doesn't solve
this problem, you will be glad you did down the road.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't know of any OE-MVP that would recommend using them.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"jrsyangl" wrote in message
news:Z%zzi.20123$5y3.1805@trndny07...
Bruce,

I looked at the forum which you suggested. Some posters there
complain that questions do not get responses or answers. It does
not appear to be a very active site. I did find some references to
problems similar to mine. There are some suggestions that the
problem may be due to anti-virus or anti-spam conflicts (I use
Norton and Trend Micro). The only remedy I found, which supposedly
was suggested by Microsoft, was to switch to Google Desktop Search.
I will try it.

Lou

"Bruce Hagen" wrote in message
...
Try this group. They have better knowledge about your problem.

MSN Search Newsgroup:
news://msnews.microsoft.com/microsoft.public.msn.search
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

winston,

Thank you for the information and advice. I do periodic full backups
with MS Backup. Would that be sufficient for the kind of problem you
encountered? Or is imaging software really necessary? I guess I am
curious about the nature of the problem that you encountered.

Lou

"...winston" wrote in message
...
If its any consolation, I've had a properly configured Norton System
Works Professional/Premier edition(versions 2003 through 2006) using
OE and Outlook/Office(originally XP, now Office 2003) installed for
the last four years on this XP machine with multiple pop3 and http
accounts in both email clients without a single incompatibility issue
nor any incident amongst NSW/OE/Office/OL that required restoring an
image. One non email client issued did occur with the Norton
Protected Recycle bin that was corrected by restoring the prior week
image and installing the Symantec Shared Component update first and
separate from the other available updates.

For those that have problems it is extremely difficult to patch/repair
a Norton caused gone awry system, if you've not the NSW or Pro
versions it would still be wise to invest in imaging software(Acronis
or Ghost) to protect your investment and current stability.

...winston
MS-MVP Windows Live Mail

Wish I could add some comments on the the use of MsBackup.
I've been a fan of imaging software for years.
Current imaging programs(Ghost 12 and Acronis True Image 10) can image
an entire drive, clone the drive/partition to new, spare, or replacement
drive, backup folders/subfolders files and more. Those capabilities
surpass anything that MsBackup includes.

The nature of the problem: The Norton recycle bin stop logging the
deleted files thereby unavailable for retrieval.

--
...winston
MS-MVP Windows Live Mail


"jrsyangl" wrote in message
news:ffAAi.5679$ai3.864@trndny03...
winston,

Thank you for the information and advice. I do periodic full backups
with MS Backup. Would that be sufficient for the kind of problem you
encountered? Or is imaging software really necessary? I guess I am
curious about the nature of the problem that you encountered.

Lou

"...winston" wrote in message
...
If its any consolation, I've had a properly configured Norton System
Works Professional/Premier edition(versions 2003 through 2006) using
OE and Outlook/Office(originally XP, now Office 2003) installed for
the last four years on this XP machine with multiple pop3 and http
accounts in both email clients without a single incompatibility issue
nor any incident amongst NSW/OE/Office/OL that required restoring an
image. One non email client issued did occur with the Norton
Protected Recycle bin that was corrected by restoring the prior week
image and installing the Symantec Shared Component update first and
separate from the other available updates.

For those that have problems it is extremely difficult to
patch/repair a Norton caused gone awry system, if you've not the NSW
or Pro versions it would still be wise to invest in imaging
software(Acronis or Ghost) to protect your investment and current
stability.

...winston
MS-MVP Windows Live Mail

Thanks for the useful information. I have used BackItUp, Nero, Drive
Image, and lately Retrospect with mixed success. I will look into Ghost
and Acronis. Sorry if it is somewhat off-topic, but any preferences
between the two?

Lou

"...winston" wrote in message
...
Wish I could add some comments on the the use of MsBackup.
I've been a fan of imaging software for years.
Current imaging programs(Ghost 12 and Acronis True Image 10) can image
an entire drive, clone the drive/partition to new, spare, or
replacement drive, backup folders/subfolders files and more. Those
capabilities surpass anything that MsBackup includes.

The nature of the problem: The Norton recycle bin stop logging the
deleted files thereby unavailable for retrieval.

--
...winston
MS-MVP Windows Live Mail

I've used both without any problems on both XP and Vista.
Many prefer Acronis since it is a little easier to use.

In XP
IDE drives: Acronis True Image 9 or 10 and Ghost 2003, 10, 12 are
all acceptable)
Sata Drives (Acronis 10 and Ghost 12 are suggested)

In Vista(Acronis 10 or Ghost 12 are required for Vista compatibility)

Note: each requires an understanding of the tool, drives, partitions and
of course a spare drive or partition to store the image. You should
expect about 40-60% compression in size when imaging an o/s. A
partition with only pictures or music will require almost the same size
since those are already compressed.

...winston
MS-MVP Windows Live Mail

"jrsyangl" wrote in message
news:sPKAi.20$9T5.5@trndny02...
Thanks for the useful information. I have used BackItUp, Nero, Drive
Image, and lately Retrospect with mixed success. I will look into
Ghost and Acronis. Sorry if it is somewhat off-topic, but any
preferences between the two?

Lou

"...winston" wrote in message
...
Wish I could add some comments on the the use of MsBackup.
I've been a fan of imaging software for years.
Current imaging programs(Ghost 12 and Acronis True Image 10) can
image an entire drive, clone the drive/partition to new, spare, or
replacement drive, backup folders/subfolders files and more. Those
capabilities surpass anything that MsBackup includes.

The nature of the problem: The Norton recycle bin stop logging the
deleted files thereby unavailable for retrieval.

--
...winston
MS-MVP Windows Live Mail