Hi Peter:
After you last instructions I realize that I do not have Outlook Express.6
but just plain Outlook Express. 600.2800.1807.

Secondly, after trying a number of sequence adding and deleting mail I can
no long receive or send mail from Netzero. Since I'm having so much trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP because
the modem failed and it should be available the first of the week. I have the
same programs on my laptop and would like to try it before making an drastic
changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and their setup. You will need to uninstall Norton completely using the uninstall tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message ...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton Internet
Security of Norton 360 installed, you can (1) disable or uninstall ZA Free,
(2) enable the Windows Firewall and then (3) see if things improve.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net? and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must upgrade
to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is
110
okay
Help

Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000; Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups archive if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account. If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note Step #13:
the Account name entered should be "name", not ".

5. Reconnect to the internet and test the account's ability to Send and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall (be it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a NAT
firewall, you might consider not using a third-party firewall like ZA or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a) compact
all folders in the old identity, (b) import messages from the old identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail I can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and their
setup. You will need to uninstall Norton completely using the uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail account. My problem is no doubt simple but I cannot fit it
even instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing
port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110
okay
Help

[Hutch, please do NOT edit the subject of any threads! Thank you.]

Hutch309 wrote:
Hi
I'm running Windows NT Profissional 2000 Version 5.0 built 2195: service
pack 4.
Physical memory 260.848kb
Zonealarm Free version #7.0.337.000
I uninstalled AVG several weeks ago as I was having the same problem,
receive but not send.
I'm wondering if I should change to XP ?
hutch309

"PA Bear" wrote:

Please state your Windows version.

Are you running ZA Free or Pro?

Have you uninstalled AVG Free Anti-Virus?

I have some ideas but I need your answers to the above first.
--
~PA Bear

Hutch309 wrote:
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309

"PA Bear" wrote:
...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum
protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see if
things improve.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?
and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade
to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing
port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110
okay
Help

Hi Pa Bear:

I have tried several things in the last couple of days: In fact I changed
things so I was not receiving e-mails into Outlook, but I am now. Changed my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000; Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups archive if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account. If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note Step #13:
the Account name entered should be "name", not ".

5. Reconnect to the internet and test the account's ability to Send and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall (be it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a NAT
firewall, you might consider not using a third-party firewall like ZA or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a) compact
all folders in the old identity, (b) import messages from the old identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail I can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and their
setup. You will need to uninstall Norton completely using the uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I
closed the program down. Tried to send e-mail to 2 different people and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail account. My problem is no doubt simple but I cannot fit it
even instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing
port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110
okay
Help

ACCOUNT NAME:

According to http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
http://dts-l.org/


Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I changed
things so I was not receiving e-mails into Outlook, but I am now. Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000; Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account. If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note Step
#13: the Account name entered should be "name", not ".

5. Reconnect to the internet and test the account's ability to Send and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall (be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a NAT
firewall, you might consider not using a third-party firewall like ZA or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook
Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source:
http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period
of
inactivity. Account: 'hutch309.2.', Server:
'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail account. My problem is no doubt simple but I cannot fit
it
even instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net)
outgoing
port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110
okay
Help

Hi Pa Bear.

I changed my account name to hutch309.2.
Can receive but cannot send.
Not sure what to do, prehaps use Netzero for all our mail and not use
Outlook Express. It's been a very frustration couple of days, as no matter
what I do, I cannot send in Outlook???
Very unhappy ,
Hutch309


"PA Bear" wrote:

ACCOUNT NAME:

According to http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
http://dts-l.org/


Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I changed
things so I was not receiving e-mails into Outlook, but I am now. Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000; Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account. If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note Step
#13: the Account name entered should be "name", not ".

5. Reconnect to the internet and test the account's ability to Send and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall (be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a NAT
firewall, you might consider not using a third-party firewall like ZA or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook
Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive, including
email and email attachments. Email Scanning is just another layer on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3) see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft Outlook [and Outlook Express], you must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source:
http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period
of
inactivity. Account: 'hutch309.2.', Server:
'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my
e-mail account. My problem is no doubt simple but I cannot fit
it
even instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net)
outgoing
port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port
is
110
okay
Help

Well, it would appear that the problem's not on your end, Hutch, at least
IMHO.
--
~PA Bear

"hutch309" wrote in message

Hi Pa Bear.

I changed my account name to hutch309.2.
Can receive but cannot send.
Not sure what to do, prehaps use Netzero for all our mail and not use
Outlook Express. It's been a very frustration couple of days, as no matter
what I do, I cannot send in Outlook???
Very unhappy ,
Hutch309


"PA Bear" wrote:

ACCOUNT NAME:

According to
http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
http://dts-l.org/


Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I
changed
things so I was not receiving e-mails into Outlook, but I am now.
Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000;
Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's
not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups
archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account.
If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note
Step
#13: the Account name entered should be "name", not
".

5. Reconnect to the internet and test the account's ability to Send
and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online
except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall
(be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a
NAT
firewall, you might consider not using a third-party firewall like ZA
or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook
Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail
I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled
e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the
uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm
so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and
even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email and email attachments. Email Scanning is just another layer
on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly
to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have
Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3)
see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded
to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft Outlook [and Outlook Express], you
must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source:
http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection.
Possible
causes for
this include server problems, network problems, or a long
period
of
inactivity. Account: 'hutch309.2.', Server:
'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as
my
e-mail account. My problem is no doubt simple but I cannot
fit
it
even instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net)
outgoing
port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming
port
is
110
okay
Help

Dear Pa Bear:
Thanks for trying to straighten out my Outlook Express problems. I have done
nothing in the last few days about this problem. My Laptop is out for modem
replacement and I would like to try it before I make any changes to my desk
top. In the mean time we are receiving mail in Outlook and sending mail out
in NetZero Will let you know how we make out
Thanks again
James H

"PA Bear" wrote:

Well, it would appear that the problem's not on your end, Hutch, at least
IMHO.
--
~PA Bear

"hutch309" wrote in message

Hi Pa Bear.

I changed my account name to hutch309.2.
Can receive but cannot send.
Not sure what to do, prehaps use Netzero for all our mail and not use
Outlook Express. It's been a very frustration couple of days, as no matter
what I do, I cannot send in Outlook???
Very unhappy ,
Hutch309


"PA Bear" wrote:

ACCOUNT NAME:

According to
http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
http://dts-l.org/


Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I
changed
things so I was not receiving e-mails into Outlook, but I am now.
Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000;
Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's
not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups
archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...b244f370e59cd9

repost
I am assuming the account in question is a account.
If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...p-msoex5.html; Note
Step
#13: the Account name entered should be "name", not
".

5. Reconnect to the internet and test the account's ability to Send
and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online
except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall
(be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a
NAT
firewall, you might consider not using a third-party firewall like ZA
or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Data http://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not have Outlook
Express.6
but just plain Outlook Express [6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail
I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled
e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the
uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm
so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to delete Outlook Express 6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and
even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email and email attachments. Email Scanning is just another layer
on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly
to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have
Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3)
see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded
to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft Outlook [and Outlook Express], you
must
upgrade to a Platinum or HiSpeed 3G account.
/QP
Source:
http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection.
Possible
causes for
this include server problems, network problems, or a long
period
of
inactivity. Account: 'hutch309.2.', Server:
'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053,
Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in
their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as
my
e-mail account. My problem is no doubt simple but I cannot
fit

On Sep 12, 8:32 am, hutch309
wrote:
Dear Pa Bear:
Thanks for trying to straighten out myOutlookExpressproblems. I have done
nothing in the last few days about this problem. My Laptop is out for modem
replacement and I would like to try it before I make any changes to my desk
top. In the mean time we are receiving mail inOutlookand sending mail out
in NetZero Will let you know how we make out
Thanks again
James H



"PA Bear" wrote:
Well, it would appear that the problem's not on your end, Hutch, at least
IMHO.
--
~PA Bear

"hutch309" wrote in message

Hi Pa Bear.

I changed my account name to hutch309.2.
Can receive but cannot send.
Not sure what to do, prehaps use Netzero for all our mail and not use
OutlookExpress. It's been a very frustration couple of days, as no matter
what I do, I cannot send inOutlook???
Very unhappy ,
Hutch309

"PA Bear" wrote:

ACCOUNT NAME:

According to
http://www.netzero.net/support/email...up-msoex5.html,
Step #13, the Account Name should NOT be the entire email address.

[I certainly hope you didn't post the /real/ address in your reply.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
http://dts-l.org/

Hutch309 wrote:
Hi Pa Bear:

I have tried several things in the last couple of days: In fact I
changed
things so I was not receiving e-mails intoOutlook, but I am now.
Changed
my
identity with another account, which did not send emails.

This is what I have done:
Click on tools Internet accounts
UNDER MAIL: I have pop.netzero.net --set as default
Click on Propertities MAIL ACCOUNT: pop.netzero.net
UNDER USER INFO:
Name:
E-mail...same
CLICK ON SERVERS:
Incoming; pop.netzero.net
Outgoing: authsmtp.netzero.net
ACCOUNT NAME:
Password ******
ADVANCE: Outgoing 25...Incoming 110

This is the current message I'm getting
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.netzero.net', Server: 'authsmtp.netzero.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F
I have it set a 2 mins.
Mail comes in right away. I'm on Windows auto undate. same with Norton.
Whick I have the e-mail disabled.

Pa Bear wrote:
Hutch, if your machine's fully patched at Windows Update, you have the
appropriate & fully-patched version of OE6 for Windows 2000;
Furthermore,
reinstalling OE won't resolve the problem.

I did reply to your first post to this thread on 07 Sept-07 but it's
not
appearing in my newsreader (OE) here. (The MS newsservers have been
suffering some problems lately.) See my reply in Google Groups
archive
if
it's not appearing for you either:
http://groups.google.com/group/micro...s.inetexplorer....

repost
I am assuming the account in question is a account.
If
it's not, STOP HERE!

1. Disable NAV's Email Protection but *not* NAV itself.

2. Physically disconnect the machine from the internet.

3. Uninstall ZA Free.

4. Create a new OE identity (File Identities Add new identity) and
configure the account in it per the instructions at
http://www.netzero.net/support/email...oex5.html;Note
Step
#13: the Account name entered should be "name", not
".

5. Reconnect to the internet and test the account's ability to Send
and
Receive in this new identity. If necessary, Send yourself a message.

**Be careful! Without a firewall, don't do _anything_ else online
except
testing the account!**

6. Whether Sending succeeded or not, immediately install a firewall
(be
it
ZA Free, Comodo Free, or whatever) and configure it so that it's not
blocking Ports 25 and 110. [NB: If you connect via a router with a
NAT
firewall, you might consider not using a third-party firewall like ZA
or
Comodo.]

7. Assuming Sending and Receiving succeeds in the new identity: (a)
compact
all folders in the old identity, (b) import messages from the old
identity
into the new one, and then (c) delete the old one (File Identities
Manage Identities).

Importing OE Datahttp://www.insideoe.com/faqs/how.htm#importOE5
/repost

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
Hi Peter:
After you last instructions I realize that I do not haveOutlook
Express.6
but just plainOutlookExpress[6.00.2800.1807].

Secondly, after trying a number of sequence adding and deleting mail
I
can
no long receive or send mail from Netzero. Since I'm having so much
trouble,
should I download a newer version of O.E? Will try later on today.

I'm not too keen on deleting Norton just yet. Have just disabled
e-mail
coming and going and deleted Zonealarm. My laptop was sent back to HP
because the modem failed and it should be available the first of the
week.
I have the same programs on my laptop and would like to try it before
making an drastic changes.
Thank you for all your help and I will persevere.
James

"Peter Foldes" wrote:
Disabling Norton sometimes makes no difference on some systems and
their
setup. You will need to uninstall Norton completely using the
uninstall
tool available at the Symantec site as per the link below.

http://service1.symantec.com/SUPPORT...d/200503310816...

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Hutch309" wrote in message
...
PA Bear:

I have disabled Norton E-mail scanning and wasn't sure on Zonealarm
so
I
closed the program down. Tried to send e-mail to 2 different people
and
niether one would go ,ERROR:
A time-out occurred while communicating with the server. Account:
'hutch309.2.', Server: 'pop.netzero.com', Protocol: POP3, Port:
110,
Secure(SSL): No, Error Number: 0x800CCC19
I have the time out set at 2 mins:

Outgoing set at authsmtp.netzero.com

Would I be better to deleteOutlookExpress6 and start all over?

Discouraged Hutch309
"PA Bear" wrote:

I've made no changes to my

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's
Email
Protection. It in fact provides no /additional/ protection and
even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans incoming files as they are saved to your hard drive,
including
email and email attachments. Email Scanning is just another layer
on
top
of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly
to
ensure that you have the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have
Norton
Internet Security of Norton 360 installed, you can (1) disable or
uninstall ZA Free, (2) enable the Windows Firewall and then (3)
see
if
things improve. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded
to
DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I
remove
ZoneAlarm & Norton what happens to my protection when I'm on the
net?
and also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.

QP
Important note for Free NetZero members: To take advantage of
offline
email
clients such as Microsoft

...

read more »- Hide quoted text -

- Show quoted text -

I have had to do much the same thing. I recieve mail on Outlook
Express fine but outgoing messages are problematic. I have used the
the excite.com internet accout which is my alternate e-mail when quick
replies are essential. I am close to giving up on Outlook but It has
been my primary e-mail account so to have it working again would be
nice. I do think it is the ISP causing the problem although from
others with the same service I know they are having similar e-mail
problems, the ISP has been unwilling to admit to the possibility they
are the source of the trouble. 1-1/2 years of no problems then
degradation to nearly complete outgoing mail failure has occurred over
the past few weeks. I just have begun using G-Mail as a tertiary
alternative.
Larry W.