Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
"PA Bear" wrote:

What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is 110
okay
Help

Norton or ZA could be the problem. Neither is really liked by OE. As far as
turning off e-mail scanning, it may be necessary for you to remove Norton &
reinstall it in custom mode and opt out of e-mail scanning when you see the
option. Sometimes just unchecking it is not enough. It wouldn't hurt to get
rid of Norton all together though. I would never even consider using it with
OE.

Also:

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Hutch309" wrote in message
...
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F
"PA Bear" wrote:

What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is 110
okay
Help

QP
Important note for Free NetZero members: To take advantage of offline email
clients such as Microsoft Outlook [and Outlook Express], you must upgrade to
a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is 110
okay
Help

Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to DSL, but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net? and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline email
clients such as Microsoft Outlook [and Outlook Express], you must upgrade to
a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is 110
okay
Help

...If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net?

Norton (AntiVirus): You needn't uninstall NAV, just disable it's Email
Protection. It in fact provides no /additional/ protection and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

ZA: Assuming you're running ZA Free and that you do NOT have Norton Internet
Security of Norton 360 installed, you can (1) disable or uninstall ZA Free,
(2) enable the Windows Firewall and then (3) see if things improve.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Hutch309 wrote:
Hi Pa Bear:

I do have Platinum and HiSpeed 3G account? and I just upgraded to DSL,
but
this started long before DSL.
Secondly, I had the same problem when I was using Free AVG. If I remove
ZoneAlarm & Norton what happens to my protection when I'm on the net? and
also when I am upgrading them with new updates?
Should I take out one at a time? and which one first?
I await your reply.


QP
Important note for Free NetZero members: To take advantage of offline
email
clients such as Microsoft Outlook [and Outlook Express], you must upgrade
to a Platinum or HiSpeed 3G account.
/QP
Source: http://www.netzero.net/support/email...up-msoex5.html

Have you upgraded to a Platinum or HiSpeed 3G account?
--
~PA Bear

Hutch309 wrote:
Corrected message to previous message of P left off,
Will check your answer Thur 6th.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'hutch309.2.', Server: 'authsmtp.netzero.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"PA Bear" wrote:
What happens when you try to Send? Post any error messages in their
entirety, please.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Hutch309 wrote:
My internet provider is Netzero and I use Outlook Express as my e-mail
account. My problem is no doubt simple but I cannot fit it even
instructions from NetZero.
I can receive mail but cannot send.
Out going mail is authsmtp.netzero.com (also tried .net) outgoing port
is
25
but have tried 587 but does not work.
Incomeing mail is pop.netzero.com (also tried.net).incoming port is
110
okay
Help