I have been retrieving webmail from comcast.net for about a year. Now when I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

1: Comcast never admits to anything.

2: We need the entire error message verbatim to even start guessing.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Ol'''' Bob" wrote in message
...
I have been retrieving webmail from comcast.net for about a year. Now when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Bruce, here is the entire error message
The host 'mail.comcast.net' could not be found. Please verify that you have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
11004, Error Number: 0x800CCC0D

"Bruce Hagen" wrote:

1: Comcast never admits to anything.

2: We need the entire error message verbatim to even start guessing.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Ol'''' Bob" wrote in message
...
I have been retrieving webmail from comcast.net for about a year. Now when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Hey, I finally got it fixed and OE is working again. I found a place where my
firewall COMODO had it blocked. Thanks for all of the help from everyone
that sent me suggestions.
Ol' Bob



"Bruce Hagen" wrote:

1: Comcast never admits to anything.

2: We need the entire error message verbatim to even start guessing.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Ol'''' Bob" wrote in message
...
I have been retrieving webmail from comcast.net for about a year. Now when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Post the complete error message.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ol'''' Bob wrote:
I have been retrieving webmail from comcast.net for about a year. Now when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Here is the complete error message
The host 'mail.comcast.net' could not be found. Please verify that you have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
11004, Error Number: 0x800CCC0D

"PA Bear" wrote:

Post the complete error message.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ol'''' Bob wrote:
I have been retrieving webmail from comcast.net for about a year. Now when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Ol'''' Bob wrote:
Here is the complete error message
The host 'mail.comcast.net' could not be found. Please verify that you
have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 11004, Error Number: 0x800CCC0D

"PA Bear" wrote:

Post the complete error message.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ol'''' Bob wrote:
I have been retrieving webmail from comcast.net for about a year. Now
when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I
am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

I have disabled email scanning, and I do run live update regularly.
Thanks

"PA Bear" wrote:

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Ol'''' Bob wrote:
Here is the complete error message
The host 'mail.comcast.net' could not be found. Please verify that you
have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 11004, Error Number: 0x800CCC0D

"PA Bear" wrote:

Post the complete error message.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ol'''' Bob wrote:
I have been retrieving webmail from comcast.net for about a year. Now
when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I
am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

Hey, I finally got it fixed and OE is working again. I found a place where my
firewall COMODO had it blocked. Thanks for all of the help from everyone
that sent me suggestions.
Ol' Bob



"PA Bear" wrote:

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Ol'''' Bob wrote:
Here is the complete error message
The host 'mail.comcast.net' could not be found. Please verify that you
have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error: 11004, Error Number: 0x800CCC0D

"PA Bear" wrote:

Post the complete error message.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Ol'''' Bob wrote:
I have been retrieving webmail from comcast.net for about a year. Now
when
I
try to retrieve it I get the error message can't find mail.comcast.net
server. I called comcast and they said everything was alright at their
end.
Does anyone know what might be wrong and what I can do to correct it? I
am
using XP sp2 and IE 7, and OE 6.
Ol' Bob

"Ol'''' Bob" wrote in message
...
Here is the complete error message
The host 'mail.comcast.net' could not be found. Please verify that you
have
entered the server name correctly. Account: 'mail.comcast.net', Server:
'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error:
11004, Error Number: 0x800CCC0D


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.